BB Curve 8300 :: Email Not Working - Can Send Email But Cannot Receive It
Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Apr 5, 2012
email is not working, i can send but can't receive
Info:
iPhone 4S, iOS 5.1
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Jun 2, 2010
I recently upgraded the software on my BB and I have 3 e-mail accounts that I have been using with it. For some reason it randomly selected one as the default to use when sending out messages, etc. from any application. I have changed it to the e-mail I want (Options>Advanced Options>Default Services>) however this doesn't fix my problem. I even deleted the e-mail address from my blackberry and in my calendar it still shows a default that is not what I put in the options. The wrong e-mail is still set somewhere because when I go to use Viigo it tries to send it from the e-mail address I deleted!
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Aug 11, 2010
I have a Curve 8330 on the Sprint network. About a day and a half ago I stopped receiving my emails on my phone. I can't send email either. SMS, MMS, Blackberry messenger all work fine. My email account works fine if I log in through the browser. My wife has the same phone and also has a hotmail email account and hasn't had any problems.Any ideas on how to fix this?
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Jun 19, 2011
I got my blackberry curve 9300 and this morning received a message to let me know I am registered. I have registered my email address, (hotmail) and can send emails no problem. So far so good, except when I get a reply I get nothing on the blackberry but the replies are all in my hotmail inbox on my laptop. I have called geeks (carphone warehouse) and gurus at O2 and I have followed all their instructions. I managed to receive 1 email from my husband and then nothing since.
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Apr 22, 2011
I just bought a Curve 9300 today. After updating my device from 5.0 to 6.0, getting all my apps up and running, i tried to send out an email and i got a red X. I went into email settings and sent the service books and that was no good. I reinstalled my O.S. and repeated the same process, and still no luck. My service providers technical support chat is closed right now and reopens tomorrow, so i'm on the support forum here to try to get some help from you guys. Can't send / receive email
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May 14, 2011
My 8330 started acting up last night. Through my sprint.blackberry.net email I sent 5 to the same email address. I received the check mark stating they were sent successfully. 20 mins later or so my phone notifies me of a new email however there is not a new email, but now a red X in the email that just had the check mark. This happened multiple times. I tried resending the email and composing a new email and all scenarios were the same. Also, I was sent 4 emails last night from this same email address, none of which I received. I did 2 soft and 2 hard restarts throughout the course of the night nothing has changed. Does anyone know why this is happening or how to fix it? I had this happen one other time, and I was to the point of smashing my phone. Email through my phone is the only way I have contact with certain people so this feature is VERY important to me.
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Oct 2, 2012
All of a sudden can no longer send emails from any of my email addresses, in fact there is no send option in the drop down
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Nov 5, 2010
My device is : Curve 8520?Last time I have problems after I install appworld, device try to reboot, and failed to start up properly, so reboot cycle is endless. After that I brought my device to BB centre in Indonesia ,upgraded my OS and they warned me I'll lose all the data inside my device, which is okay because I have my data backed up before After that they upgraded my device to version 5.0 bundle 1728.After finish restoring my data, I try to set my email (yahoo email account), and it prompt me to input a password... which I forgot what my password is (doh!).Then after that using my laptop, I reset my yahoo email account password, and set a new password. I'm surprised that when I try to set my email again it prompts me an error message : "Invalid email address or password. Verify your email address and password. If the error persists, contact [URL]"Same problem when I try to login using yahoo messenger on my device, or my blackberry internet browser.
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Mar 1, 2011
I have used the Blackberry Curve 3G for a couple of weeks without a problem. I updated to 6.0 and and now I can't send or receive email. When I go to set-up to try to check the settings, I cannot even connect to email. how to recover my email?
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Sep 5, 2012
I have been unable to receive email on my phone now for days. I initially did a batttery pull and this was unsuccessful. I have done everything possible, that I know of, to fix it on my own. I ended up doing a security wipe and now I cannot send emails either. When I try to send an email i get this message "no message services configured. You will be directed to the setup wizard to setup your email account". However, my email is already set up and I have deleted and readded it, with no luck. I have gone to my service provider- Bell- and they were unable to help me and said that I woudl have to contact Blackberry directly. I have no landline so I would have to go somewhere else in order to call so I can look at my phone at the same time.
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Jun 13, 2012
i cannot send emil or receive after hacking my computer and email
Info:
iPhone 4
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Sep 30, 2011
i can't send/receive any emails from any email account nor can i send/receive and bbm's it was working fine for the first few days!
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Jul 30, 2010
I am getting my sound alerts for incoming email from my Gmail account. Yet, when I go to read it, it's not there. I've checked other folders. I've done a hard reboot.
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Apr 4, 2012
I am having email problems. I have several email accounts. I receive email on all of them, but can't send on all of them. Not even a reply. The email accounts that work are gmail and [URL]The accounts that don't send are: 1 account hosted by GoDaddy, and a few accounts on my 2 domains [URL] and [URL] all of these accounts work fine on my laptop via outlook 2007. The place that houses my 2 domains said they don't know why I am having this problem.
Info:
Windows 7
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Jun 6, 2010
Hello. About three days ago, I received a refurbished 8330 from Verizon because the one before that was stopped working properly (different story). I have since then registered the phone to the internet network (Options > Advanced Options > Host Routing Table) and I still cannot send/receive e-mail through my Blackberry.net registered e-mail address.
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Nov 18, 2012
My carrier O2 Irl..Model BB Curve 8520, Smartphone (Edge Wi-Fi) V5.0.0.681 (Platform 5.2.0.67)My BB is just over 1 year old and was working perfectly. Suddenly a week ago my email and messenger stopped working. I am connected to my home wifi and use O2 data plan otherwise.I did a battery pull to no effect.I rang the O2 helplne twice and they talked me through various operations but couldnt solve the problem. Eventually they said that as it was purchased in London (it was a gift but I have the receipt), I needed to return it to the shop as it was a BB problem. Not so easy as I live in the west of Ireland.If I go to Email settings it says "Your device had a problem connecting to the server".In Service Status - it says BB Internet Service Connection: Not connected BB Enterprise Server Connection: Not connected.Text messaging works fine. Browser works fine too and obviously I can access my email from here but that is major hassle.
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Feb 13, 2010
When I send an email from BB and the person on other side replies the to field shows just my email address instead of name with email address. At first I thought it was because they didn't have me as a contact but that wasn't it.
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Mar 18, 2010
Im sure its a simple issue that someone can sort for me ....I am able to receive email through my nokia n97 perfectly however I am unable to send email.
I am on orange and am trying to send emails using my virgin pop account (not virgin media-the original virgin company)My email settings go something like this
Incoming Mail :-
User Name : myemail@virgin.net
password : my password
incoming mail server : pop.virgin.net
Access Point: Default Connection
Mailbox name: Virgin.net
Mailbox type: POP3
Security: Off
Port: Default
APOP Secure Login: off
Outgoing Mail Server:
My email address : Myemail@virgin.net
Username: myUsername
Password: Password
Outgoing Mail Server: smtp.virgin.net
Access point in use: must be defined
Security: Off
Port: Default
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Aug 4, 2011
My yahoo and gmail emails stopped showing up on my Curve 8300. The last email I received on it was on August 1st.
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May 19, 2010
Nokia Email Messaging has been working ok for 3 months but has just stopped working, Have done all the normal stuff - soft reset , cancelled account and made a new account but I cant recieve or send any email at all. I have Gmail accounts , Yahoo and Ovi but none of them work.I have noticed when you go into settings for one of the accounts and look at the username and password for the Nokia Email Account , in the Password box it always shows `NONE` I have tried to put in my password several times but it always reverts to NONE. Is this correct? It seems it cant save the password ?
The only thing I havent tried is a hard reset but thats a last resort.
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Apr 30, 2011
I just got my Torch back from being repaired from the track-pad not working.I first cleared anything that might of been on the phone and restored my back-up files to get all my addresses and applications into my phone.I know I have to reopen all the accounts applications I want to work.All my apps I have reinstalled work which I use and are all much needed tools, even up to my documents apps and PDF.I thought my email accounts would of come with the back-up which I reinstalled. I have 2 of each which I need for work, Windows Live, Yahoo and Gmail, but none of them are sending any mail I compose to send and I don't know why, or I may have forgotten not having my phone for so long. or am doing something wrong.
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Oct 18, 2010
I noticed earlier this afternoon that none of my email (google apps gmail) is being pushed to my phone, though I can still send emails. The last one that came through was around midnight. I've seen a lot of posts about it here and elsewhere but no actual solution. I've resent the service books,deleted and re-added the account, multiple battery pulls, etc etc.
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Apr 12, 2012
I can receive email but can't send. Every message that I send gets rejected by the
Info:
iPhone 4S
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May 22, 2012
Started this morning. Using Comcast as carrier.
Info:iPhone 3GS
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Dec 10, 2011
we unlocked our torch to use with a different carrier and now we cant send or receive any bbm or email
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Apr 20, 2012
downloaded new BB desktop software for mac and since synching the phone, have been unable to send emails from the phone, only receive. can use BB messenger no problem
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Jul 5, 2012
After a year and a half of use, my BB 9650 has not been receiving or sending email for 3 weeks.When I try to send email, the message displays the error "User account is in SUSPENDED mode"Tried accessing email settings - got the message "Your device is not registered. Go to Options > Settings Advanced Options Host Routing Table"When I do, I do see the Registration message in the message list, but still cannot send or receive email.I've also noticed a new icon a few times, and when I open I see a message "Regenerating encryption keys" - this process always times out and says there's an issue connecting with the server.I do not have an issue accessing the internet, using the Facebook application, phone calls, texts, etc.How I've tried to fix:Reboot - both by battery and then removing battery and SIM cardcalled my wireless provider and they confirmed Blackberry Internet Service is on - that it's an issue with the device (which they did not provide and do not support)Downloaded and updated Desktop softwareupdated device software to 6.0.0.706
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Jun 21, 2014
I am having extreme difficulty in setting up one of my email accounts on my iPhone 5c. The email in question is a centurylink email account ending in @q.com. When I use the mail settings lookup, this is what it tells me to do: Incoming Mail Server:
Account Type: POP
Username: xxxxxxxx@q.com
Server hostname: mail.q.com
Server port: 110
Authentication: Password
Outgoing Mail Server:
Username: xxxxxxxx@q.com
Server hostname: smtp.q.com
Server port: 587
Authentication: Password
SSL: yes
When I “pull down” on the screen to get mail, the latest mail that has come is from 5/20/14. Today is 6/21/14. When I repeat the process, it says at the bottom of the screen “Updated Just Now”, but no new emails come in. Yet, on my email on my computer, there are over 100 since 5/20/14. I can send, and it downloads the sent messages to my phone just fine. I just cannot receive messages later than 5/20/14 for some reason. How to receive email?
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Jan 31, 2010
I have a Blackberry Curve through Verizon Wireless. Everytime I send an email from my phone using my registered Yahoo account, it sits in my "messages" section, but never sends the email. I have tried a hard reboot, and I have made sure the phone is registered with the network, but I am getting NO WHERE.
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