BB Bold 9700 :: Not Receiving Email But Can Send
Mar 18, 2010
I have a colleague who has sporadic problems with his blackberry. It seems he can not receive emails but can send as he wishes. This is more of an intermittent problem but can sometimes take days to resolve, usually resolving itself.
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Oct 27, 2011
I have not received any email in over 3 weeks. What can I do, as I dont want to get another phone? I understand that BB's server is fixed.
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Feb 28, 2010
all the mails coming to the inbox, i am receiving one more copy of that email again either immediately or a few minutes later.
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Jan 14, 2010
I wonder if anyone can help me with this problem please. I have recently purchased a BB-Bold 9700 and transferred my settings from my old Bold. I have to email addresses (both Gmail) registered which appear on my main screen. The push email works fine! However, whenever I send an email, I cannot see the sent mail in the individual email folders but only in the main messages folder which is very annoying and confusing. Here's what I have tried sofar:
1. I tried to go into options and mark "No" in the section indicated hide my sent messages.
2. I tried going into filter and ticking sent messages. They appear but once you press the back button they disappear again.
3. I tried going onto the BB website and I successfully downloaded the newest software update (5.0.0.4) but still it did not resolve the problem....
Do I need to wipe off the whole device? Can someone please help because I'm very confused and frustrated with this issue.....
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Apr 5, 2010
I have gmail on my 9700 and everytime I send a email it doesnt show up as a sent emal. It doesnt show nothing. I could only see my recieved emails. Also, I noticed Im not recieving emails immediatley on my 9700. It takes atleast five minutes or more after the email has been sent to actually get it on my 9700. Is this normal? I just noticed it took about twenty minutes after an email was sent to recieve it on my 9700?
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Jun 13, 2012
I am receiving incoming email on my iphone but am not able to send out messages. This is a new iphone, and I just attempted to link my AOL email to it.
Info:
iPhone 4S, iOS 5.1.1
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May 13, 2010
Apparently my device is set to automatically send out read mail receipts. Can I change that option to never send them out? On the old thread it sounded like I have no choice, but that was re: a different type of BB. If anyone knows how to even get into my options to look I'd appreciate it. I've read how other people are getting there - going from the main menu to email settings/options/advanced settings, etc, but I can't find all the "options" I need.
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Aug 24, 2010
Just a couple of days ago, I received a BBM from my daughter, although my cell was turned off for the night. I thought maybe I'd not turned it off. Last night again, I turned it off (I always do every night) and was woken early because not only was my turned off phone receiving messages, it had also enabled my Drive Safely app and the phone was busy reading everything to me.I checked and the phone was off. I still had to push the red phone key to turn it on.I immediately did a battery pull and will hope for the best.Has anyone had this experience?
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Jul 1, 2012
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
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Jun 4, 2012
9900 Bold, Rogers v 7.1
A few days ago my BBm stopped receiving messages. I can send out no problems, when they try to respond, they get the D next to the check but it does not show up on my phone.
I have no idea what it could be. I have deleted BBM and reinstalled.
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Jan 30, 2012
Can you have two Blackberry Bolds receiving the same email messages from one email address?
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Dec 16, 2011
I have two web based emails, which are working fine on my laptop. I stopped receiving emails last night and haven't received any since. They were working fine for several months until last night. I can also not install updates as the desktop manager says there's a 'fatal error'. Might these be related? I get bbm and text fine.
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Jun 22, 2010
How safe is receiving emails on the BB Bold 9700?What if i open an email with a virus attached. How safe is receiving emails via the BB device?
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Mar 12, 2010
Bold 9700, OS .442, Telus Mobility. Email server is IMAP, leave emails on server indefinitely (eg. I still have emails from 2007), 90MB memory free. BIS is set up to forward messages that do not meet filters.This just started happening today, I'm not receiving random emails! It's been working fine for weeks! So starting today, I would be in a conversation with someone, and I won't get a reply. That person sends me another email asking if I got his last email... coming back home and checking (Apple Mail) I realize I'm missing some other emails today as well. Again, some emails reach my Blackberry, others don't! No rhyme or reason as to why this is happening.
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Jun 13, 2010
I am receiving these emails (sometimes 20-30 a day). I have uninstalled and re installed the desktop manager using the BIS option. I also have referenced these forums and have checked advanced options to delete any service books the say 'desktop' (I didn't have anything that said this). What now?
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Sep 8, 2010
I don't seem to be receiving sms messages that are sent to me when I am out of signal. I go back in to full signal and I never get them until I ask the person to send another sms, at which point I get all the backlogged ones from that person. I still am waiting to receive sms from a friend who sent it over a week ago.
An I the only one that is experiencing this?
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Sep 4, 2010
When I receive an SMS, I have to press the trackball for the screen to light up before selecting the SMS. When there is an incoming call, the screen lights up. I would like it the same for SMS.
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Feb 11, 2012
I"m using pop3 service to my computer and my blackberry cell phone. About 2 days ago, my inmail24 pop3 service start trouble by sending same email to my blackberry cell phone as long I haven"t deleted those email via webmail. this is very annoying, i have to log in to webmail to delete all the inbox so it wont received again in my 9700. however as soon as new emails coming to my inbox, the problem arise again, it received again and again same email. my other email which i connected with push email, did not have any problem, received only once at any email and did not get any duplication received. Also my outlook at my computer is normal, receive all email only once, and did not get any duplication as my blackberry 9700 phones.
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Aug 7, 2010
recently my phone can't hear anything during calls but when i put it on speaker it works fine. i can play music and stuff it's just during calls. is there something that I can do?
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Mar 31, 2010
This is probably a simple one but any help would be appreciated.I am receiving my work email to my BB which is great, however some day's I am in the office at my desk, and on those day's I do not need to get my mail on my BB.
Is there any way to "pause" the receiving of emails while I am in the office, and then I can manually start receiving emails again once I am not at my desk, short of deleting and installing the account every time?
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Jun 21, 2010
Since Thursday my BB9700 has not been receiving emails regularly. I may get one large batch if e mails a day . However I am getting face book notifications as normal. I have contacted my provider T Mobile who said there is an issue with the Blackberry server currently and they could not help. I have not heard anything about this is this true or are T mobile trying to pass the blame? I have not changed any settings on BB 9700, I am receiving the e mails on my desktop pc. Can someone please give me some advise on how I can resolve this issue/
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Jul 10, 2010
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of.
I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
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Jul 10, 2011
I used to be able to send emails no problem from my blackberry bold. However, I am no longer able to. When I go to send an email no "send" button is present only save draft. Even in full menu there is no send.
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Aug 29, 2010
i have two hotmail ID and both of them have a delay of about 10 minutes !! any clue or fix to this issue?
Wheras GMAIL is INSTANT..
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Dec 7, 2011
When making/receiving calls mute is enabled by default. The Bold 9700 has the latest software release.
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Oct 4, 2012
About a week ago I stopped receiving my sky email alerts on my phone (no other problems)
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Aug 16, 2011
My Bold has stopped receiving eMail automatically. It seems as if 15-20 minutes go by and then I receive all the email sent within that time frame. I can't find where to change a setting so that as soon as I receive on my desktop it's on my Berry.
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May 31, 2010
I have a Blackberry Bold 9700 on the 3 Mobile network. I only have one email account setup, and it is a Gmail account. I use Facebook for Blackberry.So here's my problem - a few days ago I checked my Blackberry Bold 9700 and saw that I had received 28 email messages and 8 Facebook notifications.However none of these emails or Facebook notifications was new. They were all ones I had already received that day.
I deleted them all, and guess what - an hour later and they all came back into my email inbox and Facebook notifications.When I went to sleep that night, I woke up with 136 emails and 26 Facebook notifications - ALL OF THEM THE SAME REPEAT EMAILS OVER AND OVER AGAIN!
I have been on forums and tried removing my battery and SIM card (not very technical, that) as well as resending the Service Books after doing this. Nothing has solved this problem though.I really hope someone can help please as I'm seriously thinking of ditching my BlackBerry and buying an iPhone where this problem doesn't occur.
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Sep 11, 2012
if my phone is locked , when i receive an email it unlocks itself, is there any settings i can change?
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