BB Bold :: Not Receiving Emails - 9700
Dec 16, 2011
I have two web based emails, which are working fine on my laptop. I stopped receiving emails last night and haven't received any since. They were working fine for several months until last night. I can also not install updates as the desktop manager says there's a 'fatal error'. Might these be related? I get bbm and text fine.
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Jun 22, 2010
How safe is receiving emails on the BB Bold 9700?What if i open an email with a virus attached. How safe is receiving emails via the BB device?
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Mar 12, 2010
Bold 9700, OS .442, Telus Mobility. Email server is IMAP, leave emails on server indefinitely (eg. I still have emails from 2007), 90MB memory free. BIS is set up to forward messages that do not meet filters.This just started happening today, I'm not receiving random emails! It's been working fine for weeks! So starting today, I would be in a conversation with someone, and I won't get a reply. That person sends me another email asking if I got his last email... coming back home and checking (Apple Mail) I realize I'm missing some other emails today as well. Again, some emails reach my Blackberry, others don't! No rhyme or reason as to why this is happening.
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Jun 13, 2010
I am receiving these emails (sometimes 20-30 a day). I have uninstalled and re installed the desktop manager using the BIS option. I also have referenced these forums and have checked advanced options to delete any service books the say 'desktop' (I didn't have anything that said this). What now?
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Mar 31, 2010
This is probably a simple one but any help would be appreciated.I am receiving my work email to my BB which is great, however some day's I am in the office at my desk, and on those day's I do not need to get my mail on my BB.
Is there any way to "pause" the receiving of emails while I am in the office, and then I can manually start receiving emails again once I am not at my desk, short of deleting and installing the account every time?
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Jun 21, 2010
Since Thursday my BB9700 has not been receiving emails regularly. I may get one large batch if e mails a day . However I am getting face book notifications as normal. I have contacted my provider T Mobile who said there is an issue with the Blackberry server currently and they could not help. I have not heard anything about this is this true or are T mobile trying to pass the blame? I have not changed any settings on BB 9700, I am receiving the e mails on my desktop pc. Can someone please give me some advise on how I can resolve this issue/
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Aug 29, 2010
i have two hotmail ID and both of them have a delay of about 10 minutes !! any clue or fix to this issue?
Wheras GMAIL is INSTANT..
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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May 2, 2012
I have a Bold 9900. I receive a number of legitimate business emails through MS Outlook on my laptop, although some may incorrectly come through labelled "bulk" in Outlook (i.e. an email sent from someone I know just to me). These same emails do not come through on my BB. My BB does otherwise receive emails. how to correct so I receive all emails on my BB. I am not on a BES.
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Oct 8, 2012
i am not receiving all of my Yahoo emails on my phone. There is no pattern to those I receive and those I don't.i have changed no settings on my phone and everything was normal 7-10 days ago. Yahoo initially told me to remove the Yahoo account on my phone, re-boot and then re-load the account. It's made no difference.I also have a business email set up on the phone which seems to be working fine.
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Oct 10, 2012
I've turned off the devise and took the battery out and I'm still not receiving emails?
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Aug 24, 2010
Just a couple of days ago, I received a BBM from my daughter, although my cell was turned off for the night. I thought maybe I'd not turned it off. Last night again, I turned it off (I always do every night) and was woken early because not only was my turned off phone receiving messages, it had also enabled my Drive Safely app and the phone was busy reading everything to me.I checked and the phone was off. I still had to push the red phone key to turn it on.I immediately did a battery pull and will hope for the best.Has anyone had this experience?
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Jul 25, 2011
just upgraded from bold 9700 to 9780, and I have set up my email correctly but its not receiving new messages. I can send emails and the other party receives them but I can't get replies back. I have tried sending service books and register phone via advanced options, there are no filters etc.
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Apr 5, 2011
My Blackberry has stopped receiving emails. I didn't change any settings or passwords. I have a Blackberry bold
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May 9, 2010
I have checked my settings etc and my connections, but I am not receiving emails to my BB.
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Aug 31, 2012
I traveled to OR from WA. Did that do something?
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Jul 29, 2012
left the country for 4 days and when I returned, I can't receive emails. I can send them though!!
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Jul 1, 2012
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
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Jun 28, 2012
9780/6.0.0.570. For the past 24 hours my emails have been coming through and I've been receiving the usual notifications via the message icon when they do. Trouble is, when I then click on my email account to read these messages, they are not there - the screen reads *no messages*. How I might be able to read my emails? I've done two battery pulls and have deleted and set-up my email account all over again - neither tricks have worked.
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May 28, 2012
I recently switched my line to another family members blackberry bold as my navigator/cursor no longer worked. I have not received calls, nor texts, nor emails for last 30 hours from others and calls go straight to voice mail. I have removed battery and rebooted with no resolution.
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Oct 18, 2011
I went to the Sprint store and they reset the service manual. They also said that they can't really do anything about it, that it's a problem with BB (Ugh!!). The RIM site states that the problem is resolved in the US, but I can't seem to get my mail accounts functioning again.
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Dec 8, 2012
Not receiving password recovery emails
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Nov 10, 2011
Recently I broke my own phone and my brother was kind enough to give me his old 9700. He did a factory reset on the phone before giving it to me. But I am now still recieving his emails even though his account is not registered on the hand set! How can I stop this.
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Jun 12, 2012
Today got an email on my phone saying "Verify email@address.com password" the email being my email address. I attempt to do this and it asks me to login which I try to do but it will not let me. I go to the BlackBerry Internet Service page where it tells me to go and i cannot get anywhere. I guess I cant remember my user name and there's nowhere to email for help.
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Jan 6, 2010
I received a message to verify my password email account, to continue receiving emails, so when I got into configure email, my account didn't show up, that's why I configure it and add it again. And now in the message box I'm receiving twice my emails, and on my hotmail box I'm receiving it once.Now, I eliminated my hotmail account from my blackberry, and I'm still receiving emails!! to the message box, but I cant reply them.How can I do to stop receiving emails when I dont have nay email account configured!I hope I'm being clear =/I have a bb bold v4.6.0.185 (platform 4.0.0.169)
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Sep 8, 2010
I don't seem to be receiving sms messages that are sent to me when I am out of signal. I go back in to full signal and I never get them until I ask the person to send another sms, at which point I get all the backlogged ones from that person. I still am waiting to receive sms from a friend who sent it over a week ago.
An I the only one that is experiencing this?
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Mar 18, 2010
I have a colleague who has sporadic problems with his blackberry. It seems he can not receive emails but can send as he wishes. This is more of an intermittent problem but can sometimes take days to resolve, usually resolving itself.
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Sep 4, 2010
When I receive an SMS, I have to press the trackball for the screen to light up before selecting the SMS. When there is an incoming call, the screen lights up. I would like it the same for SMS.
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