BB Bold :: New 9780 Not Receiving Emails?
Jul 25, 2011
just upgraded from bold 9700 to 9780, and I have set up my email correctly but its not receiving new messages. I can send emails and the other party receives them but I can't get replies back. I have tried sending service books and register phone via advanced options, there are no filters etc.
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Jun 28, 2012
9780/6.0.0.570. For the past 24 hours my emails have been coming through and I've been receiving the usual notifications via the message icon when they do. Trouble is, when I then click on my email account to read these messages, they are not there - the screen reads *no messages*. How I might be able to read my emails? I've done two battery pulls and have deleted and set-up my email account all over again - neither tricks have worked.
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Oct 4, 2012
About a week ago I stopped receiving my sky email alerts on my phone (no other problems)
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Nov 9, 2011
I just download whatsapp messenger and try it. but after receiving a message, the LED notification was flashing continuosly, even after I read the message and delete ithow, as my battery will drained if the LED is always flashing.I already set the LED notification to OFF in the setting menu, but when I received the message from whatsapp it start to flashing RED again
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Jul 25, 2011
I use a Bold 9780 and have T-Mobile US as a provider. From my Gmail account I get mail sent twice, once from Gmail and once from Unknown. Checked with T-Mobile but did not get a satisfactory response. Ideally, I would like to do away with the extra copy.
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Aug 11, 2012
I'm not receiving any emails on my bold 9780. I've tried going to email set up but it wont allow me to sign in.
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Jul 12, 2012
Last week I had to replace the hardrive on my PC. I reinstalled Blackberry Desktop. Since that time my Blackberry will not retain emails for more than a couple of hours even though it is set to retain for 30 days. I am wondering if this is something in the Desktop Software.
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Oct 25, 2012
One of our employees isn't able to view received eMails on his BlackBerry Bold 9780 since about two days.EMails he sent from the PC show up in his BlackBerry Mailbox, but incoming mails just won't show.I've tried the Enterprise Activation a few time, also hard resets, but without a result. Also couldn't find anything to this problem on various internet forums, so I thought I'd post my Problem here.
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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Aug 9, 2011
How can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually?
When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
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May 2, 2012
I have a Bold 9900. I receive a number of legitimate business emails through MS Outlook on my laptop, although some may incorrectly come through labelled "bulk" in Outlook (i.e. an email sent from someone I know just to me). These same emails do not come through on my BB. My BB does otherwise receive emails. how to correct so I receive all emails on my BB. I am not on a BES.
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Oct 8, 2012
i am not receiving all of my Yahoo emails on my phone. There is no pattern to those I receive and those I don't.i have changed no settings on my phone and everything was normal 7-10 days ago. Yahoo initially told me to remove the Yahoo account on my phone, re-boot and then re-load the account. It's made no difference.I also have a business email set up on the phone which seems to be working fine.
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Oct 10, 2012
I've turned off the devise and took the battery out and I'm still not receiving emails?
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Apr 5, 2011
My Blackberry has stopped receiving emails. I didn't change any settings or passwords. I have a Blackberry bold
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Dec 16, 2011
I have two web based emails, which are working fine on my laptop. I stopped receiving emails last night and haven't received any since. They were working fine for several months until last night. I can also not install updates as the desktop manager says there's a 'fatal error'. Might these be related? I get bbm and text fine.
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May 9, 2010
I have checked my settings etc and my connections, but I am not receiving emails to my BB.
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Aug 31, 2012
I traveled to OR from WA. Did that do something?
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Jul 29, 2012
left the country for 4 days and when I returned, I can't receive emails. I can send them though!!
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Jun 22, 2010
How safe is receiving emails on the BB Bold 9700?What if i open an email with a virus attached. How safe is receiving emails via the BB device?
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Mar 12, 2010
Bold 9700, OS .442, Telus Mobility. Email server is IMAP, leave emails on server indefinitely (eg. I still have emails from 2007), 90MB memory free. BIS is set up to forward messages that do not meet filters.This just started happening today, I'm not receiving random emails! It's been working fine for weeks! So starting today, I would be in a conversation with someone, and I won't get a reply. That person sends me another email asking if I got his last email... coming back home and checking (Apple Mail) I realize I'm missing some other emails today as well. Again, some emails reach my Blackberry, others don't! No rhyme or reason as to why this is happening.
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Jun 13, 2010
I am receiving these emails (sometimes 20-30 a day). I have uninstalled and re installed the desktop manager using the BIS option. I also have referenced these forums and have checked advanced options to delete any service books the say 'desktop' (I didn't have anything that said this). What now?
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Jul 1, 2012
My blackberry bold has just stopped receiving emails but can send them, when you try to send emails to the email address it says the following:
Reporting-MTA: dns; mailex-1-forwarder.ukservers.netX-Postfix-Queue-ID: C00FD2F8022X-Postfix-Sender: rfc822;
Arrival-Date: Sun, 1 Jul 2012 20:32:33 +0100 (BST) Final-Recipient: rfc822;
Action: failedStatus: 5.2.2Remote-MTA: dns; frontend.ukservers.netDiagnostic-Code: smtp; 552 5.2.2 Over quota
I have sent for the service books but that hasn't worked.
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May 28, 2012
I recently switched my line to another family members blackberry bold as my navigator/cursor no longer worked. I have not received calls, nor texts, nor emails for last 30 hours from others and calls go straight to voice mail. I have removed battery and rebooted with no resolution.
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Oct 18, 2011
I went to the Sprint store and they reset the service manual. They also said that they can't really do anything about it, that it's a problem with BB (Ugh!!). The RIM site states that the problem is resolved in the US, but I can't seem to get my mail accounts functioning again.
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Dec 8, 2012
Not receiving password recovery emails
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Nov 10, 2011
Recently I broke my own phone and my brother was kind enough to give me his old 9700. He did a factory reset on the phone before giving it to me. But I am now still recieving his emails even though his account is not registered on the hand set! How can I stop this.
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Jun 12, 2012
Today got an email on my phone saying "Verify email@address.com password" the email being my email address. I attempt to do this and it asks me to login which I try to do but it will not let me. I go to the BlackBerry Internet Service page where it tells me to go and i cannot get anywhere. I guess I cant remember my user name and there's nowhere to email for help.
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Jan 11, 2010
For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.
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Mar 31, 2010
This is probably a simple one but any help would be appreciated.I am receiving my work email to my BB which is great, however some day's I am in the office at my desk, and on those day's I do not need to get my mail on my BB.
Is there any way to "pause" the receiving of emails while I am in the office, and then I can manually start receiving emails again once I am not at my desk, short of deleting and installing the account every time?
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Jan 6, 2010
I received a message to verify my password email account, to continue receiving emails, so when I got into configure email, my account didn't show up, that's why I configure it and add it again. And now in the message box I'm receiving twice my emails, and on my hotmail box I'm receiving it once.Now, I eliminated my hotmail account from my blackberry, and I'm still receiving emails!! to the message box, but I cant reply them.How can I do to stop receiving emails when I dont have nay email account configured!I hope I'm being clear =/I have a bb bold v4.6.0.185 (platform 4.0.0.169)
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