BB Bold :: 9780 Emails And BBM Not Working Using WIFI?
Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Aug 11, 2012
I'm not receiving any emails on my bold 9780. I've tried going to email set up but it wont allow me to sign in.
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Sep 15, 2012
got bb bold9780 i tried to use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out
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Jun 1, 2012
I need help with my bb 9780. I got bbm on july 4th and it was working fine until i had to leave the house and it stopped working because there was no wifi connection. Isnt bbm supposed to work wherever? whenever? once you haeve the add-on that is. I dont know what to do. I talked to Fido and they tried everything. I pulled out the battery thrice, and turned off my phone 5 times. Nothing happened. They asked me to contact blackberry offices
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Jul 25, 2011
just upgraded from bold 9700 to 9780, and I have set up my email correctly but its not receiving new messages. I can send emails and the other party receives them but I can't get replies back. I have tried sending service books and register phone via advanced options, there are no filters etc.
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Jul 12, 2012
Last week I had to replace the hardrive on my PC. I reinstalled Blackberry Desktop. Since that time my Blackberry will not retain emails for more than a couple of hours even though it is set to retain for 30 days. I am wondering if this is something in the Desktop Software.
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Oct 25, 2012
One of our employees isn't able to view received eMails on his BlackBerry Bold 9780 since about two days.EMails he sent from the PC show up in his BlackBerry Mailbox, but incoming mails just won't show.I've tried the Enterprise Activation a few time, also hard resets, but without a result. Also couldn't find anything to this problem on various internet forums, so I thought I'd post my Problem here.
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Jun 28, 2012
9780/6.0.0.570. For the past 24 hours my emails have been coming through and I've been receiving the usual notifications via the message icon when they do. Trouble is, when I then click on my email account to read these messages, they are not there - the screen reads *no messages*. How I might be able to read my emails? I've done two battery pulls and have deleted and set-up my email account all over again - neither tricks have worked.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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Aug 9, 2011
How can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually?
When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
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Aug 1, 2011
Ive had my bb bold for a year now and all has been fine until a few days ago when it stopped using my wifi (although it says its connected as have wifi name on home page). On the service status page it says the BIS is connect by mobile network and BES is not connected.............normally they are both connected by wifi.
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Aug 25, 2011
ma data service is not activeso when i connect my bb to my wifi it is not getting connected,but it shows full wifi range ,when i click on my app world it says that " the data service is not operational "
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Aug 31, 2011
I bought my phone from Amazon (unlocked version) and as such I dont have the T-Mobile factory software installed.On my old phone I could specify to pick wifi over mobile network.
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Oct 26, 2011
from yesterday i have a blackbberry 9780 with orange bb data plan. i disable the data services from my provider and i try to connect to internet via wi-fi and doesnt work, it say's "data services are disabled. go to mobile network to enable." i tryed on 2 different wi-fi routers. when i browse internet with 2g/3g newtork it works fine.
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Sep 25, 2012
Unable to browse websites on wifi with my BB Configuration:-Successfully connected to wi-fi devices at home & officeStatus of supporting service books is OK. i.e. IPPP for 5, Wi-fi TCP browser, Wi-Fi TCP/IP Transport
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Feb 8, 2012
My 9700 achieves a steady 6+ mb and my new 9780 unbranded (RIM) struggles to achieve 2mb. I have tried router channel changes and WPA - WEP and removing all security. The results remain the same.
I have been to other wifi locations with both phone's and test results are the same with the 9780 always being slower.
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Aug 24, 2011
I have BB9780 (v6.0.0.285) when Im connected to wifi whether at home any where else it keeps disconnecting every minute or two even though its not in standby mode. I cannot download larger files or watch video stream most of the time because wifi connection dropping from my device, and if I download through carrier it will cost me a lot. I tried to reset network but no use.
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Dec 13, 2011
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
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Oct 18, 2011
Why can't I access internet using wi-fi on my Blackberry Bold 9780
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Aug 31, 2011
I am connected to my home wifi on the phone, but for some reason when I am browsing the web or trying to download apps from bb app world it uses my mobile network data services. Is there a way I can specify the phone to pick up wifi over the Mobile Services when connected to a wifi Network?
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Jun 5, 2012
My BB Torch 9800 has stopped being able to use BBM, emails and a couple more apps through my wifi conection. I am in an area where ther is no network signal, so this service is very essential for me. The internet browser on the phone works ok, and some apps work ok (whats app,facebook). I have been onto O2 and they say evertyhing looks fine at their end, and nothing has accidentally been switched off. My wifes phone (BB Storm with T-Mobile) is still working with BBM ok.
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Mar 10, 2011
I'm using a Bold 9780. However I'm having an issue with my GPS, it is not working with applications like SportyPal or Runtastic. I'm not receiving a GPS signal in both of these applications. (These applications use GPS signal to track your sports performance). Blackberry / Google maps do work without issues. Also refreshing GPS in the options menu works without an issue. My carrier is Proximus (Belgium), and my OS version : v6.0.0.294. Battery pull didn't work. Have been using these apps on Blackberry Bold 9700 (os 5.0) before, worked perfect.
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Oct 13, 2011
My Camera on BB Bold 9780 is not working. When I open Camera Application, the cursor skips over the Photo Taking Icon. The photo taking Icon is not highlighted as like other icons (Photo Library, Flash and Type of Pic).
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Sep 9, 2011
I recently upgraded Facebook on my Blackberry bold 9780 to Facebook ver 2.0.0.45. However when i try to login i get an error, `We were unable to log you in. (2406)'.
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May 26, 2012
I bought an unlocked blackberry 9780 a week ago for my son from a local store near my house. Yesterday, when I gave the phone to my son on his birthday, it turned on and everything went alright. He was so happy with it until he discovered that the Call Button (the green one) does not work. We tried turning the phone on and off several times, but it still did not work. I took the phone back to the store and he told me the phone had a defect, but he did not have any more 9780 to replace mines.So he told me to contact the Blackberry Company for a replacement.
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Aug 19, 2012
I have a Bold 3 9780 in which the camera flash has stopped working!!!I have tried all the troubleshooting I could find over the Internet, but none seem to work
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Apr 8, 2011
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
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Aug 24, 2011
For the past week or so when i try and check in on facebook places on my blackberry bold 9780 its not been working, its always worked perfect until i tried about a week or so ago, and since then ive tried nearly everyday just to see if its working but no nothing, keeps coming up with facebook error 2002 try again later. It works fine, finds my location, asks me if i want to check in, i click on check in and thats when the error message comes up, so doesnt let me finally check in. I dont know if its since ive updated to the new facebook app, i dont always use places, just now and again ,but always has worked great, until when i tried a week ago, it wouldnt let me and hasnt since. Ive got my location settings ON on options and ive refreshed GPS ,tried it with wireless on and wireless off, in many different locations, reboot phone etc but nope still the same.
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Sep 26, 2011
im having a problem with the blod 9780, its my second blackberry bold first of all I thought its the cellphone problem then i sell it and i got new blod 9780 also its a having the same crazy thing saying (service not enabled for this handheld.) the msn, Google talk are working and other messengers but yahoo is killing me i don't know whats the wrong with it..
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Aug 21, 2012
I have a bold 9780 Recently my trackpad has been playing up(not repsonding to my touch) and when it does respond it flys everywhere uncontrollably and the centre bit doesnt work either. i have taken battery out several times. i have also tried updating and restoring to original factory settings. I have backed up etc. This still hasnt worked. has anyone else had these problems.
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Jan 10, 2011
My BOLD 9780 stopped working and has a white screen. I tried he battery thing and also tried reentering the 6.0 opsys with the desktop Software. Phone shuts off ok and side buttons seem o work but no phone answering capabilities. Standard APS and all I use the phone for are phone calls and a few texts.
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