I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
View 1 RepliesFor some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
I have a new Bold 9780 which is on my company's corporate network via BES, and all is working well with this side of things, with full integration with my Outlook desktop, so no issue here.I have also set up my BlackBerry with my personal e-mail account. I receive all e-mails sent to my personal e-mail account, but I cannot reply, or send new e-mail. I get a reply option to e-mails received in the menu, but after I have composed the reply, it just gives me 3 options - "switch application", "save draft" and "full menu". It gives me the same three options if I compose a new e-mail and want to send it.I have contacted my carrier, my e-mail account provider, and they all say it is a BlackBerry issue.
View 2 Replies View RelatedI upgraded to the 6.0 OS software this morning. I am not sure what happened but I am receiving emails and unable to reply to them. I have gone to the settings tab and tried to add my email and the phone either freezes or goes back to the main setting page. I have tried wiping the phone, doing hard resets and nothing is working.
View 1 Replies View RelatedI just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
View 1 Replies View RelatedWe recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
View 2 Replies View RelatedIs there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
View 8 Replies View RelatedI recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net
This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.
just upgraded from bold 9700 to 9780, and I have set up my email correctly but its not receiving new messages. I can send emails and the other party receives them but I can't get replies back. I have tried sending service books and register phone via advanced options, there are no filters etc.
View 4 Replies View RelatedI'm not receiving any emails on my bold 9780. I've tried going to email set up but it wont allow me to sign in.
View 9 Replies View RelatedLast week I had to replace the hardrive on my PC. I reinstalled Blackberry Desktop. Since that time my Blackberry will not retain emails for more than a couple of hours even though it is set to retain for 30 days. I am wondering if this is something in the Desktop Software.
View 1 Replies View RelatedOne of our employees isn't able to view received eMails on his BlackBerry Bold 9780 since about two days.EMails he sent from the PC show up in his BlackBerry Mailbox, but incoming mails just won't show.I've tried the Enterprise Activation a few time, also hard resets, but without a result. Also couldn't find anything to this problem on various internet forums, so I thought I'd post my Problem here.
View 1 Replies View RelatedI have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
View 9 Replies View Related9780/6.0.0.570. For the past 24 hours my emails have been coming through and I've been receiving the usual notifications via the message icon when they do. Trouble is, when I then click on my email account to read these messages, they are not there - the screen reads *no messages*. How I might be able to read my emails? I've done two battery pulls and have deleted and set-up my email account all over again - neither tricks have worked.
View 9 Replies View RelatedJust got my BB Bold 9700 and set up my email acoounts. I can receive emails no problem, but am unable to reply. It only lets me compose them then save to drafts.
View 4 Replies View RelatedHow can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually?
When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
Since I downloaded the latest BB update, more than half the time when I attempt to reply to an email, "Send" is not an available option. My options are: Cancel, Save or Full Menu. I usually end up redoing my message and using "Forward" as a way around this. What can I do?
View 1 Replies View RelatedMy blackberry was charging fine a few days ago, when I tried to put it on charge this morning it wouldn't charge and this half power sign was showing in the battery, now I have to hold it in place for it to charge.
View 4 Replies View RelatedI have recently reverted back to using my blackberry onto a Dataplan in order to pick emails back up on it. Have set up BIS, but whenever I have tried to set up any of my email accounts it just keeps coming up with error - unable to connect to server, then user name and password must be incorrect, check your server. All user names and passwords correct. Have gone through the cold reboot - Registered the Blackberry, removed the Service Books and tried to reinstate the accounts and it keeps coming up with the same error.
View 4 Replies View RelatedCan somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
View 2 Replies View RelatedI recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
View 5 Replies View RelatedAll was fine with my BB before I switched to an iPhone 2 weeks ago, then back to my same BB Bold 9780 unlocked. All was find before the regretfull move. For some reason now, I cannot access, send, or receive e-mails even though I've added my e-mails on my BB account via laptop.ve contacted my carrrier AT&T for 3 hours on the phone trying to figure out the problem. I registered the device, they send "service books" if that's what they're called, NO SOLUTION.1)Setup2)Email Accounts3)Internet Mail Account (Set up or manage an existing email account, or create a new Blackberry email account)4) "Checking for update...Connecting to email server...Your Blackberry Internet Service account is suspended or deactivated.Contact your wireless carrier" OVER AND OVER no matter who I speak to or what they do. I even wiped the phone.One representative suggested I download service books from a 3rd party or something over the internet
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View 1 Replies View Relatedi am unable to configure my Personal Email on blackberry bold 9780, it throws me an error as below Yor device had aproblem connecting to the server.
View 1 Replies View RelatedBOLD 9780 -can send email, however not receiving?
View 1 Replies View RelatedSuddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
View 3 Replies View RelatedMy BB bold 9780 is unable to make or receive calls when on the 2G network though the data works ok via Edge and I can browse, receive corporate mail etc. When I switch to the 3G network it receives and makes calls OK..
View 1 Replies View RelatedI can't remove my email account on my Bold 9780. I have read through a few discussions but can't find anything that works. "Options" has no option for disabling any account.
View 2 Replies View RelatedI'm blackberry 9780 user version 9780/6.0.0.285 and indosat im3 (indonesia) provider with full data plan. Since last night I cannot browse with browser and always get "unable to connect to the internet..." Message. I has restart and pull the batteries but still not work. I still can use bbm, facebook and browsing with opera browser
View 7 Replies View RelatedI recently bought BB 9780 without data plan. I am not able to access internet through browser even after successful wi-fi connection.
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