I upgraded to the 6.0 OS software this morning. I am not sure what happened but I am receiving emails and unable to reply to them. I have gone to the settings tab and tried to add my email and the phone either freezes or goes back to the main setting page. I have tried wiping the phone, doing hard resets and nothing is working.
View 1 RepliesI've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
View 1 Replies View RelatedFor some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
I'm on my 2nd Torch - the 1st one had a defect when I tried to use the GPS feature that I subscribe to AT&T. When I did the even exchange, they were not able to transfer my info but luckily I backed up my old phone prior to going in.Now my problem is with my email accounts.No matter what ring tone/notification sound I pick - it doesn't notify me when I receive emails to my yahoo email account or my work email account.I've rebooted, deleted ALL apps...selected different ring tones but nothing.I receive the emails in my message list, but it never notifies me, which means I'll have to continuously check to see if I received work/personal emails throughout the day.And to top it off, I just discovered that I can't reply to my emails ANY emails from either account.I Menu click to 'Reply', but then when I menu click again to send, there is no 'Send' option. Only Save as Draft, etc.
View 8 Replies View RelatedI just got this device, I am able to call out, get text messages, hit the web but not able to send or receive emails even if my Enterprise emails are not set up...Yahoo, Mac, etc not working even if sent from them vs Default, message says "Transaction error - failure at service".
View 4 Replies View RelatedI'm a Telus user; Torch 9800; roaming in HI using AAT. Can receive messages no problem. Cannot reply; send new mssges.; no BBM; unable to 'Backup with BB Protect.
View 1 Replies View RelatedI can receive emails that contain other languages, like chinese and korean. However, well I reply emails in those languages, people only receive symbols. I try to send it to my own email address as well, I also only receive symbols, like question marks. I'm using rogers but I don't think it has anything to do with the carriers because it was okay before.
View 5 Replies View RelatedToday my phone started reading my emails out loud as they arrived. I don't think I changed any settings, but I can't make it stop! I have tried pulling my battery and it still happens when it's set to silent.
View 3 Replies View RelatedI have 2 mail accounts on my Torch but for one of them when I reply an email, it does not show off any email account on the drop down list in order to use as outgoing account.
View 1 Replies View RelatedWhen my daughter sends me a text from her Blackberry Torch I cannot simply reply to it. I can type a response but it will not send. I can however go into my contacts and hit send msg to her that way but it is frustrating, time consuming and annoying.
Info:
iPhone 4
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
View 2 Replies View RelatedI am unable to see the text space to type the message and unable to read/view received message text and unable to delete old messages also.
View 1 Replies View RelatedI just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
View 1 Replies View RelatedCan somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
View 2 Replies View RelatedI recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
View 5 Replies View RelatedWe recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
View 2 Replies View RelatedSuddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
View 3 Replies View RelatedCan't get my emails. What do I do to fix this?
View 1 Replies View RelatedI am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
View 1 Replies View RelatedI just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
View 4 Replies View RelatedI can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
View 3 Replies View Relatedi can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
View 1 Replies View RelatedI can receive emails on my hotmail account and on my work account but I cannot reply or forward any of them nor can I write a new emailĀ
Info:
iPhone 5s, iOS 7.1.2
I have upgraded to 7.1 on my BB Bold 9900. Now if I want to send a reply mail from my BB it does not give me the option to press send after I have typed the reply??? The menu is a disaster!! I want to restore OS 7.
View 1 Replies View RelatedI've had my Torch for @4 days. Up till 2 days ago I was receiving emails just fine then it just quit receiving them.
View 1 Replies View RelatedMy Torch is functioning completely normally except that I'm not receiving emails. The IT dept where I work has checked everything out but their only solution is to wipe the whole blackberry and start over. I would love to avoid this. They checked my settings and tried them in another device and it worked fine.
View 7 Replies View RelatedI've just received my first Blackberry and have been through the setup. However I am unable to receive or send emails because it says either my password or my email address are incorrect. The email address is definately correct and the password was only set up this morning so that's correct. It's a business email, not BES or Hotmail. Is it my Blackberry password it's asking for or my email password?
View 6 Replies View RelatedIs there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
View 8 Replies View RelatedI recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
Since a few weeks I'm not able to reply on incoming emails. If I select reply, I can write my text but then there is no sent option in the menu. Just save concept. I've read somewhere on the internet that removing the cmime service book entry and after a minute replace it by via the menu. But this did not fix this problem. I have two accounts. One t-mobile and one gmail.
View 1 Replies View Related