BB Curve 8900 :: No Reply Option On Old Emails
Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
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Aug 12, 2010
Since a few weeks I'm not able to reply on incoming emails. If I select reply, I can write my text but then there is no sent option in the menu. Just save concept. I've read somewhere on the internet that removing the cmime service book entry and after a minute replace it by via the menu. But this did not fix this problem. I have two accounts. One t-mobile and one gmail.
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Jun 25, 2012
I recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
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Aug 3, 2012
Suddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
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Dec 7, 2011
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
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Apr 27, 2011
I cannot send when I reply to a message from my blackberry. There is no send option. Just save draft or full menu which does not have send function either. Need a fix ASAP.
Also, another wierd thing is I set up my profile so that I can have an alert when email messages come in and it does not work. All the other notifications work fine with that profile and the try me works fine but does not work when email messages come in.
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Feb 1, 2010
when i click the BB menu button i dont see an option that says "Show All"
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Jan 27, 2010
I dont seem to have mms option on my phone!!! how do i get mms options?....i wanna be able to recieve pics and send pics.
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Apr 21, 2010
I have had my curve for over a year now on my Orange contract. I have just been given a new Sim Card by my company. This Sim card is with Vodafone. I got my phone unlocked and the new Sim card is working fine for everything but emails. There isnt even an option to set-up the email accounts!!
I contacted Vodafone and they said that the phone had already been registered with an email server. Which it has beacause i was using it with my other Orange contract. All they could suggest was buying a new handset!! But surely that means if anyone sells their blackberry handset, the new owner wont be able to use email, this cant be right.
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Apr 5, 2010
i just became fan of blackberry. i am trying to set up the email i already have in my yahoo account. I am following the guide and i go to setup email settings. However, there is just the option of "I want to use a work email account with a blackberry enterprise server". is there any other way to set up my yahoo account in my device?
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Mar 6, 2010
I've had my 8900curve a while now but I am only just connecting it to the computer and to the desktop manager. I want to sync it with my work outlook account and it works fine except it doesn't Auto Sync even though I have the option Enabled any thoughts? I can sync but I have to do it manually every time I connect the phone.
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Jun 5, 2010
For the last two weeks my curve is showing I have 6 unread email messages yet I have none.I searched the forum and it's not call logging as I had that turned off.Anybody have an idea what's causing this? I have double checked all my email accounts all to know avail.
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Jan 27, 2010
The first one i did went well with no problems , used 3rd party software for linking in with exchange.
the second one now thats a different story. the first one is new the second is second hand and the password and firewall is locked (small red padlock). i have tried to back step the rim and i am now reinstalling the rim from o2 but the divice is still locked. please please could some one in here point me in the correct location of a fix. password and firewall dont give you the option to disable. well lost now.
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Sep 12, 2010
I have had my blackberry for the past year and there is a function I use everytime I make a call. I simply press the first letter of the name I am looking for and I can see the list of all my contacts starting with that letter. My problem now is that it only shows a partial list. Even when I do the same while in my contacts, I still cannot see all the contacts. I have to scroll down in order to be able to view every contact. How do I fix that?
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Jan 19, 2010
As of recently, whenever I'm typing an email on my computer - emails will be sent to my BB as I type... so I get about 10-30 messages per email I type! It's getting so annoying!
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Mar 27, 2010
I am having trouble receiving and keeping emails. BT yahoo is my main web mail address, although I now open everything in windows mail, but my blackberry is not receiving anything at the moment. This has been an on going problem and I don't know where the fault lies, sometimes I receive emails, but then they disappear once opened, or I don't receive them at all!
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Apr 30, 2010
I recently replaced my 8900, and I'm not exactly sure what I did wrong. Before I moved all my email accounts over to the new phone, I apparently set up my Gmail account on the phone wrong. At any rate, I keep getting my Gmail messages via SMS message. It's driving me crazy! It shows the sender as "700."
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Mar 26, 2010
How do I differentiate the notification icon from a SMS/MMS and a eMail? Its not a huge issue but is a bit of a annoyance. I've seen it but cant figure it out. I'm running on O.S. 5...314.
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Feb 5, 2010
I have recently had to reformat my 8900 and for some reason after setting up my gmail account i an receiving one copy of each email in my gmail folder and also recieving another copy of the same email in my messages folder. this means that i really am recieving 1 in the email folder and 2copies of the same email in the messages folder. i am using BIS and have tried deleting and re-adding the email account and also resending the service books. i tried looking around but couldn't see the same problem which makes me think it's something simple I'm missing. it's nothing to do with sent messages which i have no problems with.
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Jan 18, 2010
I've recently been getting problems with the profiles it makes a sound for everything except emails. I used to be able to fix this with a battery pull and it might work for maybe 2 or 3 hours but now its just reffusing to work at all I'm running 8900/5.0.0.238.
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Aug 15, 2010
My friend has the new OS5 on his blackberry and he can receive pings and e-mails while on the phone...however, I recently upgraded to the OS5 and I cannot receive pings or e-mails while im on the phone...I have the blackberry curve 8900
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May 21, 2010
Only now are they not syncing up with my computer view of my email account. I tried disabiling and reenabiling the settings with no luck. I also keep getting the same few emails multiple times- like 12 times, each with a half hour in between. I thought this was a security issue with my email account so I changed my password, but no such luck. I attempted to find a way to contact Gmail and Blackberry directly, thinking it might be a problem on their ends, but I failed at finding a way to communicate with a Gmail or a Blackberry rep directly.
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Aug 25, 2010
I just updated my BB and am now having email issues. It appears the update removed the "redirector" from my computer, so I am not receiving emails to my phone. Any help is greatly appreciated, as I can't find anything on the BB website to help.
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Apr 10, 2010
I reviewed the similar threads and haven't seen any resolutions...I am receiving blank emails on my blackberry (AT&T 8900) - it is sporadic and I can't seem to find a pattern to it. I use two email addresses, I pop them both to the 'berry as well as to outlook. The messages appear fine in outlook and are fine on webmail.
I have deleted and resent service books, I did a master reset - wiped the handheld. I am still getting the blank emails.I thought it might be an HTML issue, but I am getting some messages sent in html...
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Mar 17, 2010
Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
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Dec 17, 2011
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Dec 16, 2010
Can somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
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Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
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