Curve :: Cannot Send Emails When I Reply To A Message From My Blackberry
Apr 27, 2011
I cannot send when I reply to a message from my blackberry. There is no send option. Just save draft or full menu which does not have send function either. Need a fix ASAP.
Also, another wierd thing is I set up my profile so that I can have an alert when email messages come in and it does not work. All the other notifications work fine with that profile and the try me works fine but does not work when email messages come in.
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Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
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Jul 21, 2010
I can receive message from other phones but I can't reply or send them back message.
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Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
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Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
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Aug 12, 2010
Since a few weeks I'm not able to reply on incoming emails. If I select reply, I can write my text but then there is no sent option in the menu. Just save concept. I've read somewhere on the internet that removing the cmime service book entry and after a minute replace it by via the menu. But this did not fix this problem. I have two accounts. One t-mobile and one gmail.
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Jun 9, 2010
I use the Tour on the Verizon network. This morning I went to start a new email and usually I type the first letter and all contacts starting with a letter J for example will come up - - But nothing comes up! I checked my phonebook and all contacts are in there like normal, but my email won't pick any up. I can type the whole name of a person I want to email and it's not linking it to my contact list/phone book like normal.
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May 2, 2012
When my daughter sends me a text from her Blackberry Torch I cannot simply reply to it. I can type a response but it will not send. I can however go into my contacts and hit send msg to her that way but it is frustrating, time consuming and annoying.
Info:
iPhone 4
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Mar 17, 2010
Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
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Jun 25, 2012
I recently had to do a restore to my bb curve..ever since then it wont let me reply to emails. the option doesnt even appear...I am not on a bes server and dont know what to do. This blackberry is my office..its how I function and work every day
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Aug 3, 2012
Suddenly, since I updated my BB 8520, I find I can send and receive emails - but not reply to them!
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May 29, 2012
Since I downloaded the latest BB update, more than half the time when I attempt to reply to an email, "Send" is not an available option. My options are: Cancel, Save or Full Menu. I usually end up redoing my message and using "Forward" as a way around this. What can I do?
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Feb 8, 2010
I am looking for some help with one of our customer's phones. They have a Blackberry 8900 on T-Mobile and are unable to reply to certain emails. Recently, their email accounts were reset, due to a configuration error on T-Mobile's end. When we set her email accounts back up, her old emails are stored on the device in the messages folder but she is unable to reply to anything prior to the accounts getting messed up. New emails sent to her device are not a problem, those reply just fine and she is able to forward the old messages, just not reply to them.
She is running the latest device software for the 8900, I believe 4.5, we have resent service books and spoken in depth with T-Mobile's technical care department. No one seems to know how we can get this corrected so she can reply to her old emails.
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Dec 7, 2011
When I originate an email from any of my email accounts from my Blackberry my signature shows up just fine, automatically. However, when I reply to a message that was sent to my Blackberry, often times my signature doesn't show up.
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Jan 15, 2012
I receive email but when I try to send or forward a message comes up No Message Serves Configured. What do I do?
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Oct 10, 2012
My BBM can receive but cannot reply or send to all friend contact in BBM, when I sent that BBM show the "X" red colour. What I have to do if like that. I already uninstall My BBM then I rebooted my set and reinstall it back. Still same.
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Aug 20, 2010
I have three email address accounts pushed to my BB 9900 handset under BIS. On my old 9700 handset I could choose to reply to an inbound email from an account other than the one to which it was sent. When I clicked on the drop-down at the top of the Reply screen, all three were offered as a choice. Now on my 9900 handset, it doesn't give me any choice, and only shows the account to which the email was sent, for replying from. Is there a setting to change this, to allow a choice?
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Jun 30, 2011
I have a Hotmail account which I use to send and receive emails on my Blackberry.
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Sep 4, 2012
When I send an email from my yahoo account on my blackberry and the recipient replies their reply bounces back to them, this doesn't happen when I send from my yahoo account via my PC.
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Sep 27, 2011
My wife just lost her BlackBerry 9750 Curve... It had the BB Protect app. I could track his location for a couple of hours and send a display message for return call.... but not answer... so I wiped it.Now, I'm not sure if the device is off, or the wipe procedure has already delete the Protect App...
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May 20, 2011
my phone is having a strange problem. When I send email to one peron, it returns a general failure message. It's only this person, with both of their email addresses.
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Jun 6, 2011
When I delete an e-mail, nothing happens, I scroll do wn and the icon changes to an opened envelope and greys out but the top line states:(0 items)But it will not disappear. Also, when I create and try to send a message, I get nothing.I have a gmail account which has always worked perfectly but this has started happening in the last few weeks,I have a BB Curve 8520 running software v5.0.0.681I have "338 messages" and counting....
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Dec 4, 2012
I recently purchased a blackberry curve 9300. I have a BIS connection. I configured my gmail and my office mail on it. The issue is any mail replied in gmail from pc appears on my phone but any mail replied in my office mail via pc doesnt show up on my BB. My office mail is also on gmail platform only.
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Dec 7, 2011
We moved 6 users from a exchange 2003 enviroment to a 2010 enviroment and now they cant reply or forward on their blackberrys. Can recieve and send new messages.3 are Sprint, 3 are Nextel They all use OWA on their configuration and there is no BES in the equation.2 users still on the old exchange.....no issues at all.5 other branch locations made the same move onto the same 2010 server and they had no issues.......this is doesnt make sense at all.Could there be a cached issue with the blackberry units for the email address?
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Dec 16, 2010
Can somebody tell me why I cannot respond to emails? I can receive email but when I try to reply to it, it won't send - saying there is a settings issue. I have verified the settings and they are correct.
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Aug 1, 2012
I'm currently trying to send SMSes from my phone but they don't get sent I don't know if it the problem with my carrier or what.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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Feb 25, 2010
I just got the new bold 9700 and added my email account on it. For some reason my emails are going to my messages folder and not my deputy99@telus.net folder. I wouldn't mind this but I can't reply to any emails when they go to the messages folder for some reason.
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May 14, 2011
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
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Aug 25, 2014
I can receive emails on my hotmail account and on my work account but I cannot reply or forward any of them nor can I write a new emailÂ
Info:
iPhone 5s, iOS 7.1.2
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