BB Bold :: 9900 - Can't Find "send" When Reply To Emails
May 29, 2012
Since I downloaded the latest BB update, more than half the time when I attempt to reply to an email, "Send" is not an available option. My options are: Cancel, Save or Full Menu. I usually end up redoing my message and using "Forward" as a way around this. What can I do?
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Oct 27, 2010
We recently moved a client of ours back in-house with an exchange server. There are about 5 users that use BlackBerry smartphones. All of the smartphones were configured and activated without issue and are working fine... except 1. This one particular phone cannot reply to messages (Gets the red "X"). It can however compose a new email and send without issue.I've tried deleting the Desktop CMIME service book and resending, to no avail Full wipe and reactivation, to no avail I used the sendastool to reconfigure send as permissions for this user and repeated the steps above, to no avail.I'm just puzzled at this point as to why this one phone cannot send reply emails (again, sending new is no issue!) Granted, i'm not on location and am not seeing exactly what the user is doing, but he has been using his blackberry for years and knows how to send email/reply, etc.
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Jan 5, 2012
I recently received a replacement Bold 9700. I have restored my previous phone's info that was backed up before.
I can now receive email, but I cannot send / reply to emails. The only option I get is to "Save Draft".
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Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
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Aug 12, 2010
Since a few weeks I'm not able to reply on incoming emails. If I select reply, I can write my text but then there is no sent option in the menu. Just save concept. I've read somewhere on the internet that removing the cmime service book entry and after a minute replace it by via the menu. But this did not fix this problem. I have two accounts. One t-mobile and one gmail.
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Apr 27, 2011
I cannot send when I reply to a message from my blackberry. There is no send option. Just save draft or full menu which does not have send function either. Need a fix ASAP.
Also, another wierd thing is I set up my profile so that I can have an alert when email messages come in and it does not work. All the other notifications work fine with that profile and the try me works fine but does not work when email messages come in.
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Jun 9, 2010
I use the Tour on the Verizon network. This morning I went to start a new email and usually I type the first letter and all contacts starting with a letter J for example will come up - - But nothing comes up! I checked my phonebook and all contacts are in there like normal, but my email won't pick any up. I can type the whole name of a person I want to email and it's not linking it to my contact list/phone book like normal.
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Jul 7, 2012
I just got a new blackberry bold 9900. When I try to reply to emails the device only gives me the option to save the email and I cannot send the email. If I compose a new email I am able to send it normally. Why is the device not giving me the option to send replies?This is a problem because most of my email traffic is replying to messages.
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Feb 22, 2012
Does the blackberry 9900 have a automatic text reply to voicemails?, I'm on holiday at the moment but I'll give you a call when I get back.
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Nov 30, 2012
I've got a Bold 9780 and I am able to send and receive emails but when I try to reply to an email I can type new text in the reply but don't get a send button on the screen. I get; change application, save draft and full menu buttons. I'm not using enterprise - just regular. I took my phone to 2 Rogers location last night and they hadn't seen this issue before. I have up to date software on my phone and desktop?
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May 6, 2010
Is there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
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Aug 24, 2010
For some reason I am unable to reply to emails with one my email accounts. To be more specific I can type in my response but when I hit the menu the send option is gone. The only choices I get are "save as draft" and "full menu".
I used the search but was not able to find a solution.
I am thinking this started to happen when I DL'ed v5.0.0.602. I tried practically everyone option available. I did the following in hopes for a fix:
- battery pull
- service books
- deleted the email account & re-added
I even did this combo: service books, deleted account, service books, added account & pulled battery.
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Apr 15, 2010
All of a sudden I am getting delivery status failures when trying to reply to work emails. The message in the email reads: Diagnostic -Code: smtp;550, Unable to add (email) because host is listed on RBL dnsbl.sorbs.net
This just started happening last week? I need to be able to respond and write emails to my boss and co-workers on a daily basis, especially when I am traveling.
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Mar 17, 2010
Everything works like a charm, I can send e-mails, and receive them and everything else this wonderful little piece if outstanding technology is supposed to do, ... except reply to an email. I've read many, many solutions found on the internet all day today to the point I am exhausted, so I have no other choice than to take some of your valuable time to assist me. I did the Options/Advanced/Service Book delete and restore CMIME trick and no change.
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Nov 15, 2012
I can receive and answer emails, but I just can't write and send a new one... None of my email addresses works.
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Dec 17, 2011
When I receive an email, I cannot reply to it. I hit the reply icon, write my response, but then I can't send it. It only allows me to save it to draft.
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Jul 29, 2010
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
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Sep 13, 2012
I tired installing viber on my device, after restarting the device it asked me to upgrade my bbm which I did after which I can't find my bbm on my device, I have looked it in folder and also hidden items but no success.
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Sep 21, 2012
I use a 9900 and cannot find the RADIO FM !
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Aug 26, 2012
All e-mails sent to my e-mail addresses appear twice on my BB 9900. The same e-mail is received with a time delay of about five to ten minutes. How can that be fixed?
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May 9, 2010
I have checked my settings etc and my connections, but I am not receiving emails to my BB.
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Jun 14, 2012
if someone can help me on this one. This last week every once and a while when I send out an email from my bold 9900 it gets duplicated and is sent out twice. So for example if I send an email out to someone, that person would get that email twice.
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Mar 23, 2012
I've tried downloading it again, linking and syncing with blackberry desktop everything - cant believe its so difficult for a blackberry device?
Has anyone got a contact number for a technical mamber of staff at blackberry who can help after all this is a new phone?
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Oct 15, 2012
So my boss tossed his phone at me chewing me out because it "doesn't work". I cycle the power and ask what's wrong, his phone will display that a new email has arrived it will download and it will read but once it is read the email disappears never to be found on the phone again. The message is still usable on the computer but for the phone it's 1 and done. I checked out the email options on both the computer and the phone and there's no auto archive to a pst or anything. I really don't want to reset to default because I'm sure there's "important" stuff on the phone that will lead to working over the weekend. The phone also will display missed calls (legit missed calls) but won't show who or when the call was missed.
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Jul 17, 2012
My 9900 stopped sending emails; now I receive a red X when I try to reply or compose an email?
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Mar 28, 2012
Spanish Vodafone changed my BB 3 times, 2 9800 and now I have the 9900 but the follwing problem is not solved:When outside of Spain, BBM and emails should work with a WiFi connection, with data roaming disabled. It does not work on the above mentioned BB`s. Wifi itself works fine abroad and there are no problems in Spain. If I change the sim card into my Storm 2, all works fine abroad.
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Mar 22, 2012
It doesn't find any services , i already tried another sim card , and nothing changed , when i go outside sometimes works and sometimes doesn't , in covered places is not working at all
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Aug 9, 2011
I changed the sim card in my 9900 to try band find a number that was on another sim card, I reinserted my other sim card and I now cant access my phone. I get prompted with a blackberry ID log in screen, it won't accept any password I give it nor will it aallow me to change my password. After restarting it a few times I am now into my phone although can't send any messages or anything, At the top of the screen it says 'Insert SIM Card' when the sim is already in it.
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