BB Bold :: Cannot Find BBM On 9900 After Upgrading
Sep 13, 2012
I tired installing viber on my device, after restarting the device it asked me to upgrade my bbm which I did after which I can't find my bbm on my device, I have looked it in folder and also hidden items but no success.
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Nov 25, 2012
After upgrading, I cant find the icon of my app world in my main menu. I checked the application management and yet it's still there. I tried upgrading it again, reboot, then it's still not there.I also tried deleting it in the application management, then download it again, reboot, and it still didn't work.I can't upgrade any application in my phone right now.
OS 6.0 Bundle 863.
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Mar 23, 2012
I have problems with upgrading my BB 9700 to new ver. OS6. I've download fresh DM and new OS .723. I've installed everything, turn off internet connection also turn off mass storage in BB, connect BB to computer and run DM, and nothing happened. DM can't find new OS. Vendor file was deleted before I run DM. So I've tried use app loader but app loader cant see OS too!
When I choose right OS by add app, it gives me that the OS is not compatible to my BB. So I download new one, but the problem still appear. I have problem with upgrade os 5 to 6 too. Wiped BB and system can't find new OS. Fortunately DM find the OS by it self in internet (6...668). I need to upgrade it because I have only 1 language in my phone and no apps. I cant load it by app loader because app loader can see it as right to mu BB.
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Sep 21, 2012
I use a 9900 and cannot find the RADIO FM !
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Mar 23, 2012
I've tried downloading it again, linking and syncing with blackberry desktop everything - cant believe its so difficult for a blackberry device?
Has anyone got a contact number for a technical mamber of staff at blackberry who can help after all this is a new phone?
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Mar 22, 2012
It doesn't find any services , i already tried another sim card , and nothing changed , when i go outside sometimes works and sometimes doesn't , in covered places is not working at all
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Dec 4, 2011
I got my 9900 in August and haven't had this problem before. I can connect to my WiFi -- it shows as connected, strong connection etc. But when I try to go to any site on my browser I get "Unable to find the requested server. This is on my home wifi. But my laptop and WiFi are still fine so it's only on my phone. However, I discovered I am able to connect to other wifis - just not the one at home. The problem originated right when I was downloading some software upgrades. I wasn't really paying much attention to what I was doing and I'm not even sure how I got into downloading these upgrades because I'd never done that before. Anyway, one of the downloads seemed to have got stuck mid-way through downloading.
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May 29, 2012
Since I downloaded the latest BB update, more than half the time when I attempt to reply to an email, "Send" is not an available option. My options are: Cancel, Save or Full Menu. I usually end up redoing my message and using "Forward" as a way around this. What can I do?
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Jan 14, 2012
I have read a lot of advise and did it all, pulling of battery, checking the hide options, checking the application management, etc but my BBM icon is gone. Tried reinstalling again but it says it is already installed.
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Aug 20, 2012
My blackberry bold 9900 can not find satellites for gps. Every now and again it works bot only for a few minutes. Could this be my service provider which is vodafone australia. Or is it my blackbery?
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Feb 27, 2012
I cannot find option for hotspot on 9900. I'm check many videos online and should be under network option or wirelesses option, but there is no on my mobile. Mobile is brand new. how to turn on hot spot on BB 9900?
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May 27, 2012
I have a Blackberry 9900 running on 7.0358. I am wanting to update it to 7.1,if I go one on my phone there is no option to update my device. I have BB desktop software installed on my computer and the update 7.1 is on there but will not let me down load. It comes up with a error message saying I have to have a active subscription BB which I have as I get BB app updates just not phone updates. Just for your info I am on the giffgaff network (which is O2 network)
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May 12, 2012
Bold 9000
OS 4.6.0.304 (Platform 4.0.0.247)
I am trying to upgrade my BB os but don't have a data plan. So I took sugesstion from this forum and downloaded the device os software. Installed it and deleted the "vendor.xml" file. Switched off my internet cunnection, than ran the "loader.exe". In this wizard it only showing the apps which I have installed in my phone. There is no sign off any os in this wizard.
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Jun 8, 2011
can we upgrade the OS 7 in BB Bold 9700?
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Sep 23, 2011
i am trying to upgrade my blackberry bold with the lastest app but it keep asking for my password and i dont seem to have any hence i am stock. how can i go round this problem in order to upgrade my bb
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Mar 18, 2012
I recently upgraded my Bold 9700 from OS 5 to 6. I managed to resolve most of the issues associated with the upgrade, but one that I'm still struggling with is the App World. When I go to My World it keeps saying that I need a Blackberry Identity upgrade. I did install it yesterday, or that's what it said yesterday, that is was installed succesfully. But now it asks the same questions agin. I had a lot of trouble to install that. At first it did not want to install at all, but I read on another thread on this forum that I should change the TCP/IP settings APN type to Internet. The error I got then was 80003. The solution seemed to work because the installation completed. but now it asks again to update the identity.
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Oct 14, 2011
While trying to upgrade software, the message "A fatal error has occurred while upgrading your device's software. Please try again." Then the phone switches off.
The phone is not synchronizing with any of the desktop applications - Microsoft outlook, calendar, task, memo.
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Feb 2, 2012
i decided to upgrade my os to 5,but after i done so,im unable to set up my email on my device.
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Sep 21, 2011
I am right now connected my phone with my laptop and the msg appears on screen to upgrade the software I had putted my phone on upgrading its processing but bymistake I forget to remove my sim card from the phone so between this process if call comes then what I will do?
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Feb 9, 2010
I upgraded my device OS yesterday, and lost my email accounts. When I tried (a gazillion times) to setup the e-mail accounts (comcast and yahoo) I get the fiollowing message when I click the verify button: "Sorry, unable to continue your session. log in again."
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Oct 26, 2011
When I try to download or upgrade from app world or anywhere else, I see ' an error has occurred, try later'. I have about 235Mb memory space. Have tried hard rebooting, downloading during less dense network periods but in vain.
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May 27, 2011
After upgrading to 6.0.0.448, the Blackberry Maps icond disappeared. It is not hidden i have checked that.I have also followed the instructions here And downloading the BB maps from this link but it is not there. I cant find it inder downloads or even application folder.
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Jul 29, 2011
I recently upgraded my Bold 9700 to OS 6. However, now once I restart my phone, I'm getting the following error message:
Uncaught exception: java.lang.NoClassDefFoundError
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Apr 21, 2011
the upgrade has made my phone very slow to respond and keeps hanging
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May 18, 2010
I have a phone that is locked for AT&T carrier, and I want to unlock it to be used in an Indian carrier. Will upgrading the OS of device using OS from an Indian Carrier do the trick? Or I have to get unlocking codes from AT&T or some other media to unlock the phone?
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Apr 4, 2010
iv downloaded the official 5.0.0.545 update from vodafone but when i upgraded the phone my software was 5.0.0.423! it went through the whole upgrade process but isnt the one i downloaded!
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Jul 23, 2010
I'm the even more plus plan which allows me to split my phone costs up into 20 months, I'm on payment 8 of 20. If I want to upgrade my phone, will I just continue to pay this off?
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Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
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Jun 1, 2012
After upgrading app world and rebooting, the icon has disappeared from my display screen.
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