BB Bold :: Upgrading My Bbm - It Keep Asking For Password
Sep 23, 2011
i am trying to upgrade my blackberry bold with the lastest app but it keep asking for my password and i dont seem to have any hence i am stock. how can i go round this problem in order to upgrade my bb
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Mar 4, 2010
Blackberry 9700 The device has problem if you activate the security password, the devices does not accept the password until 5 or 6 attempts and then prompts you to type blackberry to continue. Please note format and reinstall is not an option since the restored data does not work. Awaiting a quick solution.
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May 27, 2012
I have a Blackberry 9900 running on 7.0358. I am wanting to update it to 7.1,if I go one on my phone there is no option to update my device. I have BB desktop software installed on my computer and the update 7.1 is on there but will not let me down load. It comes up with a error message saying I have to have a active subscription BB which I have as I get BB app updates just not phone updates. Just for your info I am on the giffgaff network (which is O2 network)
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May 12, 2012
Bold 9000
OS 4.6.0.304 (Platform 4.0.0.247)
I am trying to upgrade my BB os but don't have a data plan. So I took sugesstion from this forum and downloaded the device os software. Installed it and deleted the "vendor.xml" file. Switched off my internet cunnection, than ran the "loader.exe". In this wizard it only showing the apps which I have installed in my phone. There is no sign off any os in this wizard.
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Nov 18, 2011
I have misplaced the password for BlackBerry Bold 9700 Password Keeper that came with my phone. There is no data in the application. How do I reset or recover the password which I set a long time ago ? TNX
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Jun 8, 2011
can we upgrade the OS 7 in BB Bold 9700?
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Mar 18, 2012
I recently upgraded my Bold 9700 from OS 5 to 6. I managed to resolve most of the issues associated with the upgrade, but one that I'm still struggling with is the App World. When I go to My World it keeps saying that I need a Blackberry Identity upgrade. I did install it yesterday, or that's what it said yesterday, that is was installed succesfully. But now it asks the same questions agin. I had a lot of trouble to install that. At first it did not want to install at all, but I read on another thread on this forum that I should change the TCP/IP settings APN type to Internet. The error I got then was 80003. The solution seemed to work because the installation completed. but now it asks again to update the identity.
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Nov 25, 2012
After upgrading, I cant find the icon of my app world in my main menu. I checked the application management and yet it's still there. I tried upgrading it again, reboot, then it's still not there.I also tried deleting it in the application management, then download it again, reboot, and it still didn't work.I can't upgrade any application in my phone right now.
OS 6.0 Bundle 863.
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Sep 13, 2012
I tired installing viber on my device, after restarting the device it asked me to upgrade my bbm which I did after which I can't find my bbm on my device, I have looked it in folder and also hidden items but no success.
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Mar 23, 2012
I have problems with upgrading my BB 9700 to new ver. OS6. I've download fresh DM and new OS .723. I've installed everything, turn off internet connection also turn off mass storage in BB, connect BB to computer and run DM, and nothing happened. DM can't find new OS. Vendor file was deleted before I run DM. So I've tried use app loader but app loader cant see OS too!
When I choose right OS by add app, it gives me that the OS is not compatible to my BB. So I download new one, but the problem still appear. I have problem with upgrade os 5 to 6 too. Wiped BB and system can't find new OS. Fortunately DM find the OS by it self in internet (6...668). I need to upgrade it because I have only 1 language in my phone and no apps. I cant load it by app loader because app loader can see it as right to mu BB.
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Oct 14, 2011
While trying to upgrade software, the message "A fatal error has occurred while upgrading your device's software. Please try again." Then the phone switches off.
The phone is not synchronizing with any of the desktop applications - Microsoft outlook, calendar, task, memo.
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Feb 2, 2012
i decided to upgrade my os to 5,but after i done so,im unable to set up my email on my device.
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Sep 21, 2011
I am right now connected my phone with my laptop and the msg appears on screen to upgrade the software I had putted my phone on upgrading its processing but bymistake I forget to remove my sim card from the phone so between this process if call comes then what I will do?
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Feb 9, 2010
I upgraded my device OS yesterday, and lost my email accounts. When I tried (a gazillion times) to setup the e-mail accounts (comcast and yahoo) I get the fiollowing message when I click the verify button: "Sorry, unable to continue your session. log in again."
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Oct 26, 2011
When I try to download or upgrade from app world or anywhere else, I see ' an error has occurred, try later'. I have about 235Mb memory space. Have tried hard rebooting, downloading during less dense network periods but in vain.
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May 27, 2011
After upgrading to 6.0.0.448, the Blackberry Maps icond disappeared. It is not hidden i have checked that.I have also followed the instructions here And downloading the BB maps from this link but it is not there. I cant find it inder downloads or even application folder.
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Jul 29, 2011
I recently upgraded my Bold 9700 to OS 6. However, now once I restart my phone, I'm getting the following error message:
Uncaught exception: java.lang.NoClassDefFoundError
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Apr 21, 2011
the upgrade has made my phone very slow to respond and keeps hanging
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May 18, 2010
I have a phone that is locked for AT&T carrier, and I want to unlock it to be used in an Indian carrier. Will upgrading the OS of device using OS from an Indian Carrier do the trick? Or I have to get unlocking codes from AT&T or some other media to unlock the phone?
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Apr 4, 2010
iv downloaded the official 5.0.0.545 update from vodafone but when i upgraded the phone my software was 5.0.0.423! it went through the whole upgrade process but isnt the one i downloaded!
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Jul 23, 2010
I'm the even more plus plan which allows me to split my phone costs up into 20 months, I'm on payment 8 of 20. If I want to upgrade my phone, will I just continue to pay this off?
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Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
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Jun 1, 2012
After upgrading app world and rebooting, the icon has disappeared from my display screen.
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Aug 28, 2011
I am upgrading from the bold 9700 to the torch 9800, how easy is it to transfer Numbers, addresses, applications etc., from the Bold to the Torch.
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Jul 20, 2011
My email icon (the one associated with an email account added via Blackberry Internet Service) has disappeared after upgrading the Blackberry Device Software via Blackberry Desktop.At the same time after the upgrade Email Setup does no work. Clicking on the setup icon -> email gets the clock timer for 1 second and then nothing.I've now downgraded back to device operating system 6.0 bundle 905 which has made the email setup icon workagain but no email icon has returned.I've requested the service books which have been successful, but no icon. I've removed and reinserted the battery.I can read messages from the general message icon which shows email is getting to the device but I'd prefer the original functionality of a seperate email icon per account appearing in the All Icons section.I think 6.0 bundle 2647 seems a liitle flaxy or something got corrupted at upgrade.
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Aug 15, 2011
I've upgraded my BB Bold 9700 (on Vodafone) to OS6 from OS5 and all meeting invites received now just appear as normal messages and not meeting invites. This means if I open the menu within the message there is no option to accept/decline the invite. This is the same if I open an entry in the calendar where I see the body of the calendar entry but the menu has no option for accept/decline.
When I was still on OS5 this worked perfectly and i was able to receive and respond to meeting invites. I've been through all the options that I can find on the handset and on BB Desktop as well but can't find anything that controls how calendar invites are received and processed.
The version number of the OS on the handset is 6.0 Bundle 2475 (v6.0.0.546).
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Jun 1, 2012
Each time I try to upgrade to the Blackberry App World 4.0. Version, it always shut down my BB/freeze and I will lose connection. I have tried this on several BBs. Error message is usually "Your session has expired and you have been logged out."
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Jul 24, 2010
My friend has a 9000, now hes very Tech(not even a computer, no judging) at all so when he has a problem with his phone he hollas at me. Now I've been occasionally upgrading his phone to latest leaks and hybrids, now the last hybrid I put on his phone was a 5.0.0.4xx hybrid, which was a while ago,he calls the other day to tell me that his phone is randomly dropping calls and that battery is getting hotter then usual. Now he took it to somebody to get it looked at(not his carrier) and they told him that the hardware is fine and that it might be the software. He calls me and asks me if I could upgrade( I upgrade to the latest leak for 9000) his phone to see if that fixes it.That was yesterday, hes calling again to day and saying that he still has the same problem, dropping calls like crazy, and battery is getting real hot. So now I'm coming to the ppl
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Mar 21, 2010
Application Memory: 891.2 KB
Device Memory
Total Space: 859.2 MB
Free Space: 858.8 MB
Media Card
Total Space: 1.8
Free Space: 1.2
Any ideas on how to free up application memory? I have the usual google mobile suite, facebook, yelp, pandora, bolt applications. Can I move over some media card memory to application memory?
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Jun 28, 2010
Just upgraded from bold 9000 to 9700. I upgraded my OS to version .743. After that, I stopped getting visual voice mail notifications. The message is there when I dial "1", but doesn't show up at all under the VVM menu, nor do I get the visual indication(s). It did work on the AT&T OS out of the box. Second issue with this O.S.- phone does not lock when it is in the holster. I have to believe both these issues are with the .743 version of the OS, but I may be missing something. I've read others with the VVM problem, not none of the threads seem to offer a solution except to say that AT&T WAS having issues with this back in November.
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Aug 25, 2011
I am having a problem downloading media onto my blackberry bold 9780. I have successfuly installed the CD that comes with the blackberry and the USB cable goes in fine to my blackberry. But then in the last step, it asks for my blackberry password. I believed this to be the 4 digit pin I use to lock my phone, but this failed. I tried other passwords that I use for other various things but it didn't work, and it wiped everything off my phone. After contacting my service provider (o2) they suggested I try changing my 4 digit pin because this is definitely the password it requires. I changed it, but again it didn't work. I was wondering if someone could tell me which password the blackberry needs so I can start putting music onto my blackberry?
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