BB Bold :: Lost Email After Upgrading OS
Feb 9, 2010
I upgraded my device OS yesterday, and lost my email accounts. When I tried (a gazillion times) to setup the e-mail accounts (comcast and yahoo) I get the fiollowing message when I click the verify button: "Sorry, unable to continue your session. log in again."
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Jan 11, 2012
After upgrading to version 7 I lost one of my email icon on the home screen for 1 of my email acounts. I am still receiving messages from that accont but they go to the general mailbox for messages, not my individual email box. My other 2 email accounts have their folders and icons available
how to restore that icon to my home screen?
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Feb 2, 2012
i decided to upgrade my os to 5,but after i done so,im unable to set up my email on my device.
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Jul 20, 2011
My email icon (the one associated with an email account added via Blackberry Internet Service) has disappeared after upgrading the Blackberry Device Software via Blackberry Desktop.At the same time after the upgrade Email Setup does no work. Clicking on the setup icon -> email gets the clock timer for 1 second and then nothing.I've now downgraded back to device operating system 6.0 bundle 905 which has made the email setup icon workagain but no email icon has returned.I've requested the service books which have been successful, but no icon. I've removed and reinserted the battery.I can read messages from the general message icon which shows email is getting to the device but I'd prefer the original functionality of a seperate email icon per account appearing in the All Icons section.I think 6.0 bundle 2647 seems a liitle flaxy or something got corrupted at upgrade.
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Mar 25, 2010
I recently got the new 3gs after my 3g broke. I dont have any of the apps i bought and i dont have them saved on itunes. (i thiyght backing them up on my computer was a waste of time, stupid me.) is there aby way to get my apps back? Would it have saved in the app store? It says to buy the app on my phone but im scared if i click that then log in that it will recharge me.
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Apr 18, 2012
all my contact were lost after upgrading
what to do when outlook isnt being used nor was icloud. is there a way to get back to a previous version without restoring back to the orriginal settings?
Info:
iPhone 4
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Dec 8, 2014
I have a 4S and I upgraded to ios 8.1.1 and after doing so I have lost my calendar (just a white screen). I took it to Apple and they did a hard reboot and it still isn't working.Â
Info:
iPhone 4S, iOS 8.1.1
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Mar 1, 2012
I tried to update my BlackBerry Messenger and when I hit upgrade it gave me a white screen, I took the battery off the phone to reboot it because it was stuck on that white screen, once I turned my phone back on BlackBerry Messenger was no longer there, I can't find it anywhere in my phone, and when I go to the APP world it doesn't let me "upgrade it" it says "Please try again later" I've tried to "Upgrade" multiple times and it doesn't work.
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May 3, 2011
After I upgraded my bold 9700 to OS6, I lost my BB maps app. I search for it on my phone and I can see maps in the help section on my phone, but it is no where else!
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Dec 15, 2011
Before upgrading to 4.0.2.A.0.58 in Xperia Mini pro sk17i there was a very cool feature it used to go to sleep like old TV set. that feature was really cool feature and it used made it special from others.
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Nov 1, 2010
After upgrading using PC Compantion (which was not an upgrade to Android 2.1) and restoring my backup I lost all my notes made with the notes application. Is there any way on retrieving back my valuble notes?
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Mar 18, 2012
I updated to ios5 and have lost all my contacts. Is there a way to get all of them back?
I first updated to ios5 and immediately noticed they were lost. When I then signed into cloud nothing changed.
Info:iPhone 4, iOS 5, NO CONTACTS with upgrade!!
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Mar 19, 2012
I did not back up my new photo album to my laptop. So I did a version upgrade and lost all my new photos.
Info:
iPhone 4S, iOS 5.0.1
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Apr 15, 2012
When I upgraded my wife's iPhone 3G to 5.1, I lost all her contact information and she ended up with mine.
During the upgrade process, I thought it backed up her data. But it doesn't seem to be available to restore. Isn't that a normal part of the upgrade process and shouldn't it be available somewhere?
Unfortunately, she did not sync this data with any application.
Info:
iPhone 3G, iOS 5.1
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Apr 26, 2012
I finally got around to upgrading my 3G iPhone and lost all my contacts in the process.
Info:
iPhone 3G
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Jun 21, 2012
One day, a couple of weeks ago, I was asked to verify my email accoutn and nothigni I did worked. I followed instructions from my work and the IT department are baffled too. It sasys there is an error with our server. However, nothing at all has changed there and others are still getting email on their smart phones. The message I get is "cannot log in. verify your email address, user name and password. If error persisits contact you domain" which I have done and all the info is correct.
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Apr 30, 2010
I used to use the left convenience key to lock the device, but after upgrading to 5.0, that function has disappeared. The only way I can lock my device now is by pressing the top lock button, which only locks the keyboard. Am I missing something?
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Aug 1, 2011
I just updated my Atrix 4g with Gingerbread 2.3.4 and it fried my contacts lists. I had over 150 phone numbers that were trashed to 34 and some of these were even munged. Is there any way to recover my phone number lists? The update even stated in one screen that the contacts would not be touched, but I now have no groups and mostly suspect phone numbers.
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Apr 23, 2012
have a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,
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Jul 6, 2010
After I set the date of my BB Bold 9000 to 6 July 2015 I lost all previously received email messages and text messages. It is amazing that this can happen without any warning. This is definitely not the first time I'm loosing all my data. It's so frustrating that I'm considering strongly to leave BlackBerry and switch to another make.Also a helpdesk you can call to and speak to a real person seems to be not in place at BlackBerry. Maybe they hate customers?
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Mar 1, 2012
did anyone else have a problem with your email account after updating your Bold device software? I just update to version 6.0 Bundle 2949 and I am not receiving any Email and the software does not allow me to access the Email setup! I tried already to restore the phone setup using the restore function of Blackberry Desktop but without succes!
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Feb 3, 2010
I am on Telus. I upgraded through my Mac to 5.0.0.419. It ran fine and completed.however, while the phone works. I have no email and no internet connection.All my icons are there but will not connect to send. In the setup wizard it will not connect for email set up so I can not even send service books.
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Dec 28, 2011
I recently upgraded my OS on my Curve 8520 to Version 5.00 Bundle 1168 and I find that the email app is no longer on the phone. I know my email account is OK as I can see the unread messages on the message icon at the top of the phone showing them arriving but I can not see the app to see them.
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Mar 19, 2012
I cannot access my email account on iphone after upgrading to OS 5.1.
Info:
iPhone 4, iOS 5.1
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Mar 22, 2011
I have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Apr 14, 2012
Since upgrading email to the new microsoft outlook 365 platform i have not been able to send or receive emails on my iphone4, PCs are working fine but no response from iphone
Info:
iPhone 4S
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May 27, 2012
I have a Blackberry 9900 running on 7.0358. I am wanting to update it to 7.1,if I go one on my phone there is no option to update my device. I have BB desktop software installed on my computer and the update 7.1 is on there but will not let me down load. It comes up with a error message saying I have to have a active subscription BB which I have as I get BB app updates just not phone updates. Just for your info I am on the giffgaff network (which is O2 network)
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May 12, 2012
Bold 9000
OS 4.6.0.304 (Platform 4.0.0.247)
I am trying to upgrade my BB os but don't have a data plan. So I took sugesstion from this forum and downloaded the device os software. Installed it and deleted the "vendor.xml" file. Switched off my internet cunnection, than ran the "loader.exe". In this wizard it only showing the apps which I have installed in my phone. There is no sign off any os in this wizard.
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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Jun 8, 2011
can we upgrade the OS 7 in BB Bold 9700?
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