BB Bold 9000 :: Lost All Email Messages & SMS After Date Change
Jul 6, 2010
After I set the date of my BB Bold 9000 to 6 July 2015 I lost all previously received email messages and text messages. It is amazing that this can happen without any warning. This is definitely not the first time I'm loosing all my data. It's so frustrating that I'm considering strongly to leave BlackBerry and switch to another make.Also a helpdesk you can call to and speak to a real person seems to be not in place at BlackBerry. Maybe they hate customers?
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Feb 6, 2010
I bought my blackberry about 4 months ago and it has been working fine with SIM cards from different countries, until now! My provider is O2, and I lost my SIM card and so I had to get a new one to replace it, and after it has been registered and everything sorted out from the provider's side, I found out I cant make any calls, send texts nor receive calls on my phone! Sim card works fine, as I have tried using it on a different handset. So it is my blackberry. Is it the settings I have to change? I hope I don't have to send it for repair.
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Mar 13, 2010
I have 2 email accounts set up on my bold.. Now just last night i noticed that on one of the emails, if i send an email from this specific account, it doesn't come up with the message i sent with the tick next to it.
In my 2nd account it works fine.I have re-sent the service books etc. I have checked all the options in the email settings and they are all the same.
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Jan 29, 2010
I have a BOLD 9000 that I've had for somewhat over a year now. I simply use BIS through my carrier (Rogers Wireless) and have configured 3 email accounts (One @rogers.blackberry.net, and 2 POP based)
One of the POP accounts I have desktop access to as well through Outlook so I have an ongoing history of email messages for that account. The other POP account I don't have web access for and there are some very old emails in this account database on the BB that I've collected.
I know you can use the Desktop Mgr to backup selected databases, however, once the emails "Messages" database is backed up, is there a way to view these emails on my desktop? The file format seems proprietary to BlackBerry tho. There's no way I can import this into a Personal Information Manager (PIM) to view the backed up messages for archiving and revisiting is there?
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Jan 10, 2010
Rogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
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Jun 2, 2012
why my text msgs are being stored in my email inbox. It is a real pain having to delete them from email
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Feb 12, 2010
I have a Bold 9000. It's a business handset and we are on a BES. I have added my personal Yahoo email to it and I now have 2 mail icons - one for Messages and the other for Yahoo.When I get an email on my yahoo email address it also appears in my main messages email box as well. I want to keep the 2 sets of emails separate so that it is 100% clear what is business and what is personal (Yahoo).I know it must be possible to keep them in separate mailboxes but cannot for the life of me work out how.
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Mar 9, 2010
When I access the call log from the main screen, highlight a call and select view history, the date displays wrong. Even if I just made a call, hang up and view the log, it shows the date as the next day. Example: Made a few calls last night (Mar 08), then had to report date and time; after all calls made, viewed call log to get times and showed calls made on Mar 09. However, if I go to Messages / View Folder / Phone Call Logs, the dates are showed correctly. Any idea why this is?
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Oct 21, 2011
The date displayed in text messages is showing as Mon 29 May 2017 and incoming messages shown as all received at 5.55am yet the date and time on my phone is correct and showing todays date?
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Sep 27, 2011
the date and time are set though my text meassages for the last 5 days all come up under 14 June 2043 which is getting a little frustrating. I have tried deleting all the messages in tht hope that from then on messages recieved would show the right date but no joy.
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Jan 8, 2010
I was reprogramming my speeddials and assigned one to the q key.Now I've lost the keylock shortcut which used to be there.can I get it back?I know about making shortcuts by disabling the "dial from homescreen" option.That's not what I want.I want to go back to holding the q (or *) key and locking my keyboard like I used to be able to.
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Jan 5, 2010
No Red light Nothing. When I read another post on the fourm they indicated to take the battery out for 8 hours and replace it I did and boom he ed light appeared and I tried to quickly connect to desktop manager and download 4.6 and midway through the bold went dead again no red light nothing. After multiple attempts it came on again but for only 5 min and went out. I have critical data I need to recover. Any suggestions ?
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Sep 3, 2011
Recently I bought a second hand Bold 9000. The first time I used I somehow managed to delete the entire contacts folder while making calls. I hadn't worked out how to sync it with my macbook so I have no back-up (I do now).I don't care about the small number of contacts I'd added to the folder, I just want to get a contacts folder on the phone again.
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Dec 23, 2011
How do I change the voice mail greeting message on my BB 9000 Bold??
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Mar 12, 2010
I was using my Blackberry Desktop manager last night to move a video from my laptop to my BB Bold 9000.Now, in the move from my "computer" to a folder on my media card, it DELETED all the videos I had in that folder.I know there were there before I made the move as I saw them located on the bottom part of part of the manager. Then, they were gone.The reason I am in suck a worry about getting these back is they are very personal videos for me. (Of my daughters 1st words, steps, etc)I NEED to get these back.
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Jan 31, 2010
Under the previous OS version 4.6 , under MENU - APPLICATIONS - NOTES, I have a few text notes saved on my Bold 9000. After downloading and installing the new OS version 5, I seem to have lost all my Notes. Have I lost them all permanently, or are they located elsewhere I have not seen?
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Jun 1, 2012
I woke up this morning (24th December), and my phone had set the date and time to the 29th November, and the time is 6 hours behind (its now 3pm and it is apparently 8:43 on my phone.) Moreover, I can't read my text messages, I can't see text messages that I send, and my blackberry services have stopped working (i.e.. I cannot send emails or access BBM.) I have restarted/rebooted the phone almost a million times, but every time it comes back on the time keeps being set back to 7:49 every single time. I have no idea what to do!
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Apr 13, 2010
I just linked my BlackBerry 9000 with my Hotmail email account and it's working fine, meaning I am getting my emails pushed to my BlackBerry. Only problem is, it is not sending me all my old emails sat in my mail box, Is there any way to push all those emails in my mail box to my BlackBerry from Hotmail?
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Feb 20, 2010
Imported SIM card to memory, lost all addresses in memory, how to recover from memeory
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Jul 13, 2011
Since I switched phones from a 9000 to a 9700 I tried doing this through desktop manager. But everything got erased from the 9000 (contacts, everything!) and nothing got uploaded to my 9700. Is there any way I can find the lost info??? I am pretty sure i never did a back up from the 9000. I cant believe I lost all my contacts!!!
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Apr 13, 2010
If the berry rings while in the holster and I press "up" on the volume rocker, the incoming call alerts stop (stops ringing and vibrating), however, the call is not terminated.If I press "down" on the volume rocker instead, the call is ended and the call is sent to voicemail.Additionally, if I first press "up" to stop the ringing/vibrating and THEN press "down", the caller is NOT sent to voicemail.With the design of the Bold 9000 and my PDAIR holster, it's pure luck which button my finger hits when retrieving the berry after it starts vibrating/ringing.Is there any way I can change the behavior of the volume "down" rocker so it stops ending calls? Or is there some other measure I can take to achieve similar results?I'm using the Azercell 5.0.0.592 OS (installed fresh).
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Jun 11, 2010
is there any way to change lock key from mute key? my mute key is not working
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Jul 14, 2010
I need some help setting up my Blackberry Bold 9000. I bought it off of Ebay and I have already wiped with memory. I need help setting up my email account and all of that stuff. When i try to set up a personal email address the only option I get is for setting up a Work email. This is what it says "I want to use a work email account with a BLackberry Enterprise Server"
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Mar 20, 2010
I upgraded my bold 9000 to 5.0 os, great and love it except for one thing. When I click on my icon screen, it has been changed from black to white. I cannot see half my icons. Is there a way to change the color of that screen?
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Apr 4, 2010
I just got a refurbished Bold after dropping my original one too many times...Now whenever I get an email on my Yahoo! account, I also get a text message from some random number with "Mobile EmailOZMAIL ########" in it, and I have no idea why.
Current OS is 4.6.0.304, I'm on AT&T.
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Sep 4, 2010
I get the above error message when I try to change the alarm time and click on the clock icon. Could someone please tell me how to fix the problem? At the moment I can't change the alarm time or turn it off as I can't get into the application.
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Jan 12, 2010
I am trying to change the option of sending a read receipt (when I am in my office using outlook I have this option) will this be possible on my BB? I have the following in Message Options?
General Options
Email Settings
Send email to handheld
Save copy in sent folder
Use auto signature
Use out of office reply
Enable HTML email
Download images automatically
Email Filters
Email Reconciliation
Spell Check
I had expected for the email settings list to be more comprehensive? Could the IT department removed some of my options?
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Jul 11, 2011
hey there does anyone know how to change the zone /country u live on the phone, i got given a ph and was obviously sourced from china and i need to use it in Australia where i live and it wont work because it is set to dial the china area code not Australia area code, phone is a blackberry bold 9000
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Jan 17, 2010
My PIN messages are coming in silent, no matter what sound setting I have the phone sent to. If I don't see the phone blinking, I don't know I have a message because it doesn't go off. Any help with this ? And I'm sorry if there is a thread on this, I searched and didn't find anything.
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Feb 27, 2010
Yesterday I installed the new 5.0.0.509 OS and my SMS messages/conversations are randomly disappearing.
Is this a known issue with the 5.0 builds?
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Apr 25, 2010
I know that your PIN is used to identify you and or your device correct. is it used for private messages as well? if this is the case, is there a way to change your PIN?
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