BB Bold :: Lost Information When Switching Devices, From 9000 To 9700
Jul 13, 2011
Since I switched phones from a 9000 to a 9700 I tried doing this through desktop manager. But everything got erased from the 9000 (contacts, everything!) and nothing got uploaded to my 9700. Is there any way I can find the lost info??? I am pretty sure i never did a back up from the 9000. I cant believe I lost all my contacts!!!
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Jan 26, 2010
I've had my Storm 1 since it came out originally, and it looks like it survived a road-side bomb in Iraq; cracked screen and all.A friend of mine got a free replacement Storm 2 which he gave me over the weekend. The phone is mint, I'm just waiting for my Verizon store to get me the battery cover so I can use the phone in everyday use.
My question is this....I saved all the device memory from my ST1 to my DM, and I'm going to transfer it to the ST2...what else do I need to know to switch it over seemlessly; SIM card etc., because the ST1 was my first Blackberry, so I'm not exactly knowledgeable about switching between devices.
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May 6, 2010
I seem to have lost some contact information. Though many of my contacts are still intact, others no longer show a secondary phone number I once entered, or some contacts seem to have disappeared completely.The strange thing is, when I dial one of the "lost" numbers manually, the contact's name does show up! But I can't find it in the list of contacts. I have already checked and unchecked the Business and Personal options in the filter menu, but that didn't do the trick.Any suggestions on what I might be doing wrong?note: this problem is not my own - I'm asking for a friend of mine
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May 4, 2010
is it considered "outdated"? i've had my Curve 8310 for the past two years and it hasn't given me a problem. but EDGE/No WiFi makes things just kind of frustrating when trying to refresh a Twitter app or waiting for your friend list in Facebook. i've always loved the Bold 9000's design, look and feel. i would go to a newer Blackberry but the trackpad isn't something i fancy. anyways, how's the Bold 9000? is it holding up to the newer devices? or is it getting dated like my Curve 8310? any advice would be great.
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Mar 11, 2010
I just installed the latest 5.0 OS, everything runs smooth but I can't see my owner or information in the home screen when I lock the device anymore, is there a way to have this shown all the time? even if I don't lock it? I was thinking about a custom theme or something, I really need that info/owner to be shown in the home screen, locked or unlocked.
I really love my BB, especially with this OS.
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Dec 16, 2011
I finally decided to use my Bold 9000 back again (fyi the battery was in the phone the entire time for the duration that I didn't use it) but now, ever since I've been charging it, the red thing lights up but soon disappears when I connect it to my wall charger. I've made sure I removed the SIM and Memory Card but still nothing appears and it's been hours now but the Bold just won't switch on.
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Aug 8, 2011
My phone has crashed, but I have backed up the information on the with Black Berry Protect. When I get a new phone how can I retrieve my information? This message is to RIM, wish you would make a bit sturdier phone without buying all these other accessories.
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Aug 4, 2012
My provider was not able to. I had to get my phone switched out and I asked them to transfer all information from my old phone to my new phone. Well, to my surprise they returned my new phone to me and it did not have my contact information, my memo notes nor my text messages. They said this information was lost. (1) how this could have happened and (2) Is there anyway to capture this lost information. It is very important that I retrieve this information back..
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Aug 6, 2010
Went to an at&t store today and played with the 9800. I had been excited about it, but had never used a touch screen before. Wow, forgetting any issues that “may” exist with OS or the device itself which others have more than covered enough elsewhere in this forum, I was somewhat disappointed. As implied, it’s not the device or OS, but the use of a touch screen vs. my Bold 9000 that I love so much (and thus I’d probably have the same view with switching to any other touch screen device, BB or not). (However, the 9000 keyboard still IMHO exceeds all others including the 9800, which I found to be small, even for my small fingers).
But for those of you who have switched from similar devices to a touch screen, how was the experience? How long did it take to get fully used to a touch screen etc.? One thing I anticipate missing - believe it or not - is the ease of getting around on my Bold. Now I have PocketDay and have 2 short cuts assigned to every key. Not sure if I’ll have the same abilities on the 9800 etc.
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Mar 8, 2010
Well as some of you no who helped me (thanks by the way) I got a white screen on my blackberry baby..so I have a warranty being sent out to me, is there a way I can switch all my information over to the new phone..anyone have to do this, to where you can give me suggestions so this goes smoothly. I had berrybuzz on my phone, will i have to buy it again?
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Feb 20, 2010
i bought black berry 9700 bold and i like it but i have a problem that i cant view some numbers and information in some websites (it doesnt show but in my computer everything is ok )for example in this website i cant see some of the information www.msm.gov.com...like what under the gainers list
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Mar 19, 2010
This is my GPRS carrier company: APN: mcinet Username:: MCCI WAP GPRS Proxy erver address: 192.168.194.073 Proxy server port : 8080 Main Page: http://192.168.194.073:8080 My smartphone is bold 9700 and I can not setup this imformation and use internet via GPRS, Please help me in setup it. I have another question about check mail via any software and without web base with GPRS or Wi-Fi.
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Jun 9, 2012
have two phones with different accounts which are synced on two different laptops. info from one phone ends up on the other phone at different times even when phones are in different cities. phones do have access to a common email address
Info:
iPhone 4, iOS 5.1.1
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Aug 3, 2010
How hard is it to switch to the android OS from blackberry OS? Also how hard will it be to snych my contacts on the new android phone? I have suckmo aka T-Mo.Does anyone have suggestions on handset models too
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Mar 3, 2010
I do not find a way to get the information at what time a SMS message was sent. For example if I don not have any network during several hours, the time at which I receive a SMS message will be the time at which I recover some network... not the time at which the writer sent the SMS message.
Even my Nokia 3410 was able to get this information... Why not my BB 9700? Same concerning the acknowledgement of receipt: I do not see at what time the SMS was received
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Mar 18, 2010
my owner information is not displayed on the home screen anymore.I have a replacement BB from this week. anyone know which setting will make it appear?
BB model: 9700
carrier: t-mobile
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May 30, 2010
So I am switching from the Boost Curve 8330 to the AT&T Bold 9700.
Besides the service, could somebody tell me the cons and pros of this choice? As I will be paying a pretty penny for the phone each month.
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May 27, 2010
How I can switch off my email and then switch on again when I need to? The help screen on the phone has a topic saying "Stop forwarding email messages to your device" but it says to change Send Email to Handheld field to No, but I do not get that option at all!
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May 26, 2010
can we use one computer to switch two old devices to the two new ones (via the switch device wizard)? Essentially does the desktop software allow me to switch one device, and once that's done can I repeat the process for the other device?
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May 16, 2010
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
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Apr 19, 2010
I have a 9700 Bold with ATT and the OS is v5.0.0.405. Alright so a couple of weeks ago my blackberry has started developing an annoying problem. When in a call, most of the time (not all) it starts switching between the headset icon and the normal speaker. When this happens, you can hear the phone switch between the two through the speaker, and it makes it so i cant hear anyone and they cant hear me. I'm out of my 30 day warranty from ATT but i think im still well within the RIM warranty. I have admittidly dropped it, but this still shouldnt be happening. Nothing like this has happened to any other phone I have owned. Is there anything i can do to get some sort of replacement?
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Feb 5, 2011
I had a blackberry bold 9700 and took out the sim card to use it in a blackberry tour both phones which are locked onto the bell mobility network and now it won't work. The blackberry tour recognizes that there has been a simcard inserted in the phone but doesn't allow me to make calls or anything. why my sim card wont work in the Blackberry tour?
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Mar 18, 2010
I have just got a Bold 9700 and am really starting to like this phone. But I cannot get the bluetooth to work properly. It will pair with my devices but will not connect to them. It says connection failed or connection not supported. It will not connect to my cars built in bluetooth either, I have a new 2010 galaxy and it accepts the cars passkey but will not connect. I Really need my phone to connect to my car. When I go to my paired device list and click on a device I do not get a connect option, which I have been told to use. I am on vodafone in the UK and have contacted them to see if they can help but they tell me they do not help with Blackberry's (funny that when they take my money for it) so I am unsure where to contact now for help.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Aug 14, 2010
I can't switch back to my "WAP 2.0 Browser(CSL)" anymore. I did a battery pull, and after that when it switched but when I tried to load a page it said "This is a wifi service".I have the service books:
Wap Push config
Wap BrowserConfig
WAP transport
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Feb 10, 2010
Is anyone else having problems with dropped calls when switching from UMA to 3G? Where I work I do not have a signal in the building, so I keep my WIFI on so I can both make and receive phone calls while inside.
The problem occurs when I'm on the phone and step outside. I lose my connection with the router, and instead of switching from UMA to 3G, my call is dropped, and it takes my phone about 10 seconds to find the 3G signal.I was hopping that upgrading the .442 would solve the problem, but it has not
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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Oct 10, 2011
My Bold 9700 is loading less than a quarter then switching off and starting again.
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Jan 8, 2010
I was reprogramming my speeddials and assigned one to the q key.Now I've lost the keylock shortcut which used to be there.can I get it back?I know about making shortcuts by disabling the "dial from homescreen" option.That's not what I want.I want to go back to holding the q (or *) key and locking my keyboard like I used to be able to.
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Jan 5, 2010
No Red light Nothing. When I read another post on the fourm they indicated to take the battery out for 8 hours and replace it I did and boom he ed light appeared and I tried to quickly connect to desktop manager and download 4.6 and midway through the bold went dead again no red light nothing. After multiple attempts it came on again but for only 5 min and went out. I have critical data I need to recover. Any suggestions ?
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