BB Bold :: Upgrading 9700 - DM Cannot Find New OS 6
Mar 23, 2012
I have problems with upgrading my BB 9700 to new ver. OS6. I've download fresh DM and new OS .723. I've installed everything, turn off internet connection also turn off mass storage in BB, connect BB to computer and run DM, and nothing happened. DM can't find new OS. Vendor file was deleted before I run DM. So I've tried use app loader but app loader cant see OS too!
When I choose right OS by add app, it gives me that the OS is not compatible to my BB. So I download new one, but the problem still appear. I have problem with upgrade os 5 to 6 too. Wiped BB and system can't find new OS. Fortunately DM find the OS by it self in internet (6...668). I need to upgrade it because I have only 1 language in my phone and no apps. I cant load it by app loader because app loader can see it as right to mu BB.
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Nov 25, 2012
After upgrading, I cant find the icon of my app world in my main menu. I checked the application management and yet it's still there. I tried upgrading it again, reboot, then it's still not there.I also tried deleting it in the application management, then download it again, reboot, and it still didn't work.I can't upgrade any application in my phone right now.
OS 6.0 Bundle 863.
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Sep 13, 2012
I tired installing viber on my device, after restarting the device it asked me to upgrade my bbm which I did after which I can't find my bbm on my device, I have looked it in folder and also hidden items but no success.
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Apr 4, 2010
iv downloaded the official 5.0.0.545 update from vodafone but when i upgraded the phone my software was 5.0.0.423! it went through the whole upgrade process but isnt the one i downloaded!
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Jul 23, 2010
I'm the even more plus plan which allows me to split my phone costs up into 20 months, I'm on payment 8 of 20. If I want to upgrade my phone, will I just continue to pay this off?
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Aug 28, 2011
I am upgrading from the bold 9700 to the torch 9800, how easy is it to transfer Numbers, addresses, applications etc., from the Bold to the Torch.
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Jun 28, 2010
Just upgraded from bold 9000 to 9700. I upgraded my OS to version .743. After that, I stopped getting visual voice mail notifications. The message is there when I dial "1", but doesn't show up at all under the VVM menu, nor do I get the visual indication(s). It did work on the AT&T OS out of the box. Second issue with this O.S.- phone does not lock when it is in the holster. I have to believe both these issues are with the .743 version of the OS, but I may be missing something. I've read others with the VVM problem, not none of the threads seem to offer a solution except to say that AT&T WAS having issues with this back in November.
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Aug 6, 2010
It used to work great, but now the bb maps app can't find any gps (except once in a while it works?!?!?).I've wiped the device, exchanged it, r&r'd the maps app, still no go. Google maps finds my location instantly, but bbmaps does not. I've reset the gps info and it consistently sees 5 - 9 satellites (sees 8 right now), still bbmaps is a no go.
9700 / v5.0.0.442 (Platform: 5.1.0.121) / 107.9MB free / Telus
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Jan 17, 2012
I'm bold 9700 user. Why my bb cant find upgrade OS6? Its only find the version5.
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Jun 24, 2011
can't find my documents on Blackberry 9700?
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Aug 25, 2011
I keep updating it but it says "the administrator set policy to prevent this installation". I'm the only one using this computer.
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Feb 9, 2010
BB Maps can't find satellite when Google Maps can update location easy. I can't send my location to BBM either. I turn all GPS on.
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Sep 16, 2010
Since I've installed Windows 7 Home Premium (32bit), I've been trying to Sync with Microsoft Office 2010, but when I go to set up the sync, it can't find Outlook - only Yahoo.I've tried re-installing DM, which I do have the latest version available on their site, but I still encounter this issue. I'm running version 5.0.0.602 on my 9700.
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Jan 13, 2010
I downloaded a pic and then went to properties and made the pic hidden. Now I can'y find the pic. I tried the bb help and searched here but no luck.
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Aug 29, 2010
I am downloading applications from anywhere just as the Blackberry apps, facebook,etc. I can't find them in downloads or applications, & i am sure no hiden files too. What can i do?
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Jul 1, 2011
I have tried several ways to unhide my picture..not doing very well.
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Nov 29, 2012
I can't find in my BB 9790 and in BB Desktop my language-Latvian?
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Aug 16, 2010
Firstly, I'm running BDM 6.0 on a Windows 7 laptop.I decided to upgrade my 9700 to the leaked .862 OS since I have been reading so many good things about it and am having an issue. This is the first upgrade I've done on this device which was running .602.Everything was working fine until just after the reboot, at which time I get the AT&T "World Phone" splash screen. It's been sitting there for about 45 minutes now and is not proceeding past this point. BDM still says "Connecting to device (this may take up to 30 minutes)".I am relatively new to the BB world and I thought the upgrade should be a snap.
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Apr 15, 2010
On my Clients brand new Blackberry Bold 9700 I can not find the task/memo folders. This bb is on BES and everything else is synced. I have talked to AT&T and they have not idea were it could be. I have also wiped the device clean and restarted the BES setup and that did nothing. Does anyone have any ideas.?
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May 26, 2010
I am new to Blackberry, so I was wondering how do I find out if I need to upgrade the system on my BB 9700 for Tmobile. I can't figure out where to look on my BB 9700 to see what is running now.
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Aug 17, 2010
I just got my 9700 from Rogers, it came with OS v5.0.0.743 on it. However, I can't find the icons for BB Maps, Application Center, and AppWorld ! I checked in the "Applications" and it says they are installed.
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Sep 15, 2010
Please can someone tell me how to find my closest BB authorized repair center in Switzerland.I have scratched the top cover of my new phone and would like to replace it without danger of voiding the warranty. Swisscom however, will not repair cosmetic damage and gave me the name of a company in Houston, TX. Obviously, this is not practical.A great phone, but horrible, just plain lousy, that neither RIM nor their provider can provide this information quickly and directly. Very weak considering the extensive business use.
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Mar 3, 2010
I do not find a way to get the information at what time a SMS message was sent. For example if I don not have any network during several hours, the time at which I receive a SMS message will be the time at which I recover some network... not the time at which the writer sent the SMS message.
Even my Nokia 3410 was able to get this information... Why not my BB 9700? Same concerning the acknowledgement of receipt: I do not see at what time the SMS was received
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Jan 28, 2010
Completely new to bb and need to set up my work emails, i have got as far as entering my email address and password, then email server and username pops up, i currently receive all my work emails on Outlook, and need to know how i can find my email server and username.
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Jan 14, 2012
I have read a lot of advise and did it all, pulling of battery, checking the hide options, checking the application management, etc but my BBM icon is gone. Tried reinstalling again but it says it is already installed.
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Aug 25, 2010
Just received an email from RIM about a software upgrade for my 9700 (on ATT) but can't seem to find the update. Anyone else receive a similar email today? I hope it is for BB 6 but then again I should not get my hopes up too high about this email. Anyone?
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Feb 4, 2010
I have downloaded some wallpapers and screensavers from this site and others. But now i can not find them anywhere. I gave them names and saved them on my sd card. But how can i see whats on the card.
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Apr 10, 2010
purchased a Bold 9700 on Vodafone and have found 2 little things that are bugging me because I can't find out what one of them is, or why the other happens!
1) I have a strange icon that I can't find a description of appearing next to 2 messages. It looked like a little phone symbol. It appears next to 2 of my conversations, in my SMS/MMS inbox and on he Blackberry Messenger inbox (as the conversations are via the PIN service). I have other conversations in my Blackberry Messenger inbox that appear with a little bubble with the blackberry logo inside, and messages in my SMS/MMS inbox that appear with the normal white speech bubble at the side. However, no matter what I do, these 2 conversations remain with the little Phone symbol next to them.....
Message
-------------------------- <----------- That tiny gap will highlight, and when I click it, it opens into the chat
Contact screen for one of my contacts?! If I send another message, it then
Message appears like normal again with the rest of the messages!
Carrier: Vodafone
Model & OS: Bold 9700, v5.0.0.545 (5.1.0.140)
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May 11, 2010
I upgraded recently to the Bold 9700. Great phone apart from the fact that every time I try to synch with Outlook in the laptop I get the above error message.
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Jan 24, 2010
I upgraded to OS .442, and cannot find the link 'Enable HTML Email' under email settings?
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