BB Bold 9700 :: Upgrading To .862 - Device "stuck"
Aug 16, 2010
Firstly, I'm running BDM 6.0 on a Windows 7 laptop.I decided to upgrade my 9700 to the leaked .862 OS since I have been reading so many good things about it and am having an issue. This is the first upgrade I've done on this device which was running .602.Everything was working fine until just after the reboot, at which time I get the AT&T "World Phone" splash screen. It's been sitting there for about 45 minutes now and is not proceeding past this point. BDM still says "Connecting to device (this may take up to 30 minutes)".I am relatively new to the BB world and I thought the upgrade should be a snap.
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Jan 28, 2012
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
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Feb 12, 2012
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
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Jun 8, 2011
can we upgrade the OS 7 in BB Bold 9700?
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May 18, 2010
I have a phone that is locked for AT&T carrier, and I want to unlock it to be used in an Indian carrier. Will upgrading the OS of device using OS from an Indian Carrier do the trick? Or I have to get unlocking codes from AT&T or some other media to unlock the phone?
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Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
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Mar 23, 2012
I have problems with upgrading my BB 9700 to new ver. OS6. I've download fresh DM and new OS .723. I've installed everything, turn off internet connection also turn off mass storage in BB, connect BB to computer and run DM, and nothing happened. DM can't find new OS. Vendor file was deleted before I run DM. So I've tried use app loader but app loader cant see OS too!
When I choose right OS by add app, it gives me that the OS is not compatible to my BB. So I download new one, but the problem still appear. I have problem with upgrade os 5 to 6 too. Wiped BB and system can't find new OS. Fortunately DM find the OS by it self in internet (6...668). I need to upgrade it because I have only 1 language in my phone and no apps. I cant load it by app loader because app loader can see it as right to mu BB.
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Mar 21, 2010
Application Memory: 891.2 KB
Device Memory
Total Space: 859.2 MB
Free Space: 858.8 MB
Media Card
Total Space: 1.8
Free Space: 1.2
Any ideas on how to free up application memory? I have the usual google mobile suite, facebook, yelp, pandora, bolt applications. Can I move over some media card memory to application memory?
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Apr 4, 2010
iv downloaded the official 5.0.0.545 update from vodafone but when i upgraded the phone my software was 5.0.0.423! it went through the whole upgrade process but isnt the one i downloaded!
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Jul 23, 2010
I'm the even more plus plan which allows me to split my phone costs up into 20 months, I'm on payment 8 of 20. If I want to upgrade my phone, will I just continue to pay this off?
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Aug 28, 2011
I am upgrading from the bold 9700 to the torch 9800, how easy is it to transfer Numbers, addresses, applications etc., from the Bold to the Torch.
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Jun 28, 2010
Just upgraded from bold 9000 to 9700. I upgraded my OS to version .743. After that, I stopped getting visual voice mail notifications. The message is there when I dial "1", but doesn't show up at all under the VVM menu, nor do I get the visual indication(s). It did work on the AT&T OS out of the box. Second issue with this O.S.- phone does not lock when it is in the holster. I have to believe both these issues are with the .743 version of the OS, but I may be missing something. I've read others with the VVM problem, not none of the threads seem to offer a solution except to say that AT&T WAS having issues with this back in November.
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Jun 3, 2012
6.0 software with 2 GB sd card -Now when I open 2 things at the same time like BBM and browser it stuck and I have to shut down my device and restart it again -What can I do to avoid this issue
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Jul 30, 2011
Today, I tried to update the OS of my Bold 9700 from 5.0.0.400 to 6.0 (Bundle 2534) using BlackBerry Desktop Manager v6.1.0.35.I saved the datas on my BB, and then launched the update as asked, but after 1 hour of installation, the update got stuck on the 381st module (out of 496) !I don't know weather I should disconnect my BB and try to reinstall completely the OS or continue to wait (it have been 2hours now...). Here are some pictures (the software comes in French
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Dec 8, 2011
Why my blackberry always stuck and why application memory become less than before after uninstalled application?
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Jul 9, 2010
My bb bold 9000 is stuck at the verify security software ..... it is at 100% security tests passed and it just didnt disappear as normal. I can't do anything with my bb. Oh i can hold on the bb button to look which program is running. I can push the dial button but just cant dial... i cant scroll or type anything. I faced this problem out of no where when i reboot the bb last night. i left it like that whole night thinking that i might need times.
I tried battery pull and alt+right shift+del to reset... it still not work... the OS version is 5.0 already,
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Mar 7, 2010
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
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Jan 18, 2010
The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.
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Feb 27, 2012
When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
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Aug 25, 2011
I keep updating it but it says "the administrator set policy to prevent this installation". I'm the only one using this computer.
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Mar 14, 2012
I have a iphone3g and i try to upgrade but now im stuck with the code error 1015. It shows to connect to iTunes but everytime i try it shows same error.
Info:
iPhone 3G
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Jan 19, 2010
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Jul 21, 2010
For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
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Apr 30, 2010
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
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Dec 30, 2011
i reloaded my blackberry 9700 but it is stuck on the reboot screen where it says blackberry with the unfinished booting line and a distorted screen
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Jun 11, 2011
I decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.
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May 28, 2010
I tried downloading an mp3 format song from this website and says downloading will start in 4secs but nothing happens at all even when u click it numerous times.can anyone advise how do I download songs from bold 9700
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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