BB Bold 9700 :: Bold 9700 Stuck On Boot Screen
Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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May 6, 2010
So my 9700 today decides to act up. And now on re-boot/battery pull the progress bar on the black 'BlackBerry" boot up screen freezes at ~ 60% complete...UGH!!! HELP!!!!ATT US stock OS...
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Mar 7, 2010
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
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Jan 18, 2010
The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.
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Feb 27, 2012
When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
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Jan 19, 2010
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
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Dec 30, 2011
i reloaded my blackberry 9700 but it is stuck on the reboot screen where it says blackberry with the unfinished booting line and a distorted screen
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Jan 28, 2012
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
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Feb 3, 2010
I've just recieved my 9700 today, and when it boots up, the loading screen completes, but the desktop won't appear.The BlackBerry logo with the white loadingarea (see attached image from Google) is "frozen" on the screen...
The Desktop Manager cannot connect to the phone eighter.I've tried removing the battery, sim-card and SD-card, but nothing helps..
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May 16, 2010
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
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Mar 21, 2010
This should be easy but has me baffled. To get to Shazam I have to go to app world and then to my world. I want to have it on my home screen but I can't figure out how to move it. Thanks in advance.
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Mar 29, 2010
Once BES was activated, my boot-up time increased tremendously. Anyone know what I can do to decrease the boot-up time once I do a quick-pull or battery pull?
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Jun 3, 2012
6.0 software with 2 GB sd card -Now when I open 2 things at the same time like BBM and browser it stuck and I have to shut down my device and restart it again -What can I do to avoid this issue
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Dec 8, 2011
Why my blackberry always stuck and why application memory become less than before after uninstalled application?
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Jul 21, 2010
For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.
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Apr 30, 2010
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
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Jun 11, 2011
I decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.
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May 28, 2010
I tried downloading an mp3 format song from this website and says downloading will start in 4secs but nothing happens at all even when u click it numerous times.can anyone advise how do I download songs from bold 9700
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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Feb 14, 2010
I'm a n00b so I apologize in advance, but I just bought my Blackberry Bold and really dig this phone. However, I want to add more icons to the home screen other than the 5 that are currently on there.How do I do this? I am currently using the "Widescreen HD 9700 O550" theme (which looks really nice).I just switched over from the G1/Android OS so I am still learning my way around the Blackberry.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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Feb 12, 2012
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
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