BB Bold 9700 :: Bold 9700 - Outlook Calendar And Contacts - Not Let Select Yes On Wireless Connection
Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Feb 16, 2010
I have created three filters in my contacts, lets say Family, Friends and Colleagues.I want to see Friends and Colleagues only and do not want to see family members listed in contacts. To achieve this I guess I need to select the filters Friends & Colleagues and leave the Family filter unchecked. But the problem is, if a filter is selected and I try to select a second filter, the previously selected filter gets un-selected. It lets me select only one filter at any point in time.Is there a way to select two or more filters? If so, please let me know how to do that.
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Jan 29, 2010
I cannot get my Outlook calender to sync to my 9700. For some reason on my phone in the Calendar it's showing my Facebook and Gmail calendars but no Outlook. I have Desktop Manager set to sync my Outlook calendar so I'm confused.
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Jan 22, 2010
I've had the phone since January and spent about 15 hours searching and trying fixes but no luck so far. Everything else works great but it is incredibly frustrating and problematic not to have my calendar with me. Carrier: AT&T Model: Bold 9700 v5.0.0.405 (Platform 5.1.0.112)Apps: AT&T Navigator (1.7.0.1117), Pac-Man by namco (2.2.0) and Tetris (0.48.18)Memory Free Space: 114.8 MB
Battery pull: no effect
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Feb 5, 2010
Not sure what is happening and I am no Outlook expert but doing a sync using the DW with Outlook and all of the organizer data moves except the majority of the calendar data. Only 6-8 items from my 9700 calendar are moved to Outlook. It is like it does not "see" the others.Anyone got any insight on this?
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Jul 9, 2010
Running Vista and using Outlook 97. Used to only be able to sync tasks and memos. Problem in syncing contacts was described in error message that adress book was configured to sync wirelessly. After making sure I'd changed the settings still had problem. The problem with the address book and task non-sync seems to have been fixed after upgrade to newest BB Desktop. However, my device calendar still does not sync with my Outlook.
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Jan 10, 2010
I am using Outlook 2000 on windows XP. I am trying to synch my bb to the calendar only. However it does not come up wih the Outlook option to highlight. I have copied the screen below as an example. You can see Microsoft Outlook is an option here. However on my pc/bb it only offers me ASCII or Yahoo as an application option? Where am I going wrong?
My old phone - Samsung Omnia - had no problem synching with Outlook Calendar. Interestingly, if I tick the contacts box, it offers Outlook Express as an application?
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Sep 6, 2011
I'm using bold 9700, I have about 6000 entries of calendar on my device as well as outlook. My device sync both ways. All of a sudden I find no past entries left out on my device nor on my outlook calendar. The future entries are retained.
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Aug 3, 2011
I used to have a nice sync to my outlook calendar with old OS 5. Not sure if problem related to 6.0 or not but now can't sync my calendar at all. Getting Intellisync Error Code 0x83860028.I redone the settings several times, won't sync either way BB to PC and PC to BB?
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Aug 25, 2010
I sync my BB with Outlook via Google Calendar so the process goes Blackberry to Google Calendars to Outlook via a cable on my PC.
The problem I have is:
Create a calendar item in Outlook -> shows up fine in OWA and on the BB.
Create a calendar item on BB -> shows up in Outlook but not in OWA.
Anyone else come across this? Surely OWA reads the same info as the Outlook client? Why isnt it seeing the calendar item created on the BB?
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Sep 4, 2010
My wireless synchronization with my gmail contacts stopped working. When I change a contact on my BB or in my gmail contacts the 2 don't get synchronized. They used to. I even get an email from BB telling me that it stopped and I should change to Yes in my contacts list under my gmail account, but after checking it is set up to Yes. What changed? what should I do?I have a 9700 from Telus
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Jul 25, 2010
I just recently changed my phone from Bold 9000 to Bold 9700. Using Desktop Manager 5.0.1.37 and on Vista sp2 and Outlook 2007. I used to be able to sync perfectly ok with my Bold 9000, and since I changed my phone to Bold 9700, it wont sync my calendar - as if it skips the calendar completely. I've tried a number of suggestions from this forum including deleting the intellisync folder and resetting the sync setup, hard resetting the phone, and nothing works. I'm running out of ideas.
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Aug 10, 2010
How do I synch the contacts from my Berry to my google gmail account? When I go to my contacts and use options I have a contact list of unknown which has my contacts that I use for my bold. When I go to the unknown list under Wireless Synchronization it is grayed out and says unavailable. I can't figure out how to synch them. I want to back up my contacts online/gmail and be able to download them to future phones.
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Jul 27, 2010
BB Bold 9700 TMobile V5.0.0.586 (Platform 5.1.0.146 Free Space 115.8Mb I use Windows vista and outlook 7. My BBDTM is version 5.0.1.37. Every time I try to synchronize, I get the error message: During synchronization, some the records were invalid. The following 2 records were skipped: Address Book: Device - 0, Microsoft Outlook - 2 Do you want to view the synchronization log for more detail? The sync stops and does not sync all my contact info to my Blackberry.
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Apr 2, 2010
I am trying to sync my Bold 9700 with outlook contacts. I have been able to sync the calender and memo pad BUT only 71 of my 345 contacts. It stops at 71 with a big red cross and gives me an error message 0x80040f63. My previous Blackberry sync was fine and I have downloaded version 5 of Blackberry Manager so it seems all up to date
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Jul 14, 2010
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
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Jun 22, 2010
I'm done banging my head against a wall and have searched and searched on how to fix this, as although I'm a newbie to this site, I feel like I can generally navigate myself around my BB to fix issues here and there. This one, I cannot, for the life of me! Here's the situation: I had to wipe my entire BB Bold the other day. I did that successful, reloaded all my settings/applications and all was well and good, including syncing my Calendar and Contacts. I realized that my contacts were double, triple and sometimes quadropled during the syncing process, thus having the duplicates on both my device and Outlook. Not to mention, totally reconfigured my "File As" in my Outlook - but that's another topic. Issue at hand, after turning the Wireless Syncronization OFF, checking my Default services and following any advice here on the forums. I now can't get ANY of my contacts to sync from Outlook to my device. Except 2 random contacts. When I go to sync, it registers the address book and asks if I want to delete 8XX contacts from Outlook to Device, which I DON't!Anyway, long winded.
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Jan 6, 2010
I wanted to transfer the contacts in my outlook on my pc to my bold but i do not want to install blackberry desktop for that seems like a cluncky software.Is there any easy way to do this?
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Jan 15, 2010
I have just purchased a Bold 9700, and everything is working fine except syncing the contacts from Outlook.
I am also syncing the Calender, which works fine, but when I sync the contacts also, I get the following error message ox80040Fb3
I have the latest software verson of the Blackberry User Tools, and I have tried un-installing and re-installing again, but the same error comes up.
If I only sync the contacts from the phone to Outlook then this works, but I cannot sync both ways or from Outlook to the phone. My last phone was a Blackberry Pearl, which I had no problems syncing with Outlook. The Blackberry User Tools Version for the Pearl was Version 4.3, which I re-installed and tried that, but I still got the same error.
I'm thinking it must be a problem with the software on the phone, as the problem didn't happen with my other Blackberry, and it's happening with both versions of software.
I am using Vista Home Premium, with Office XP. Does anyone have any ideas?
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Jan 22, 2010
Just had all my contacts transferred from old phone to new phone but when I sync using desktop it doesn't put them in my outlook contacts.
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May 23, 2010
i have a data plan and i'm able to browse to just about any website and use it. but watching a video on Internet doesn't work.i can go to Internet, see the video thumbnails, but when i wanna play one i always get this message "wireless network connection has been disconnected. please try again."
note that watching Internet videos works fine when i am on my home wifi router. the problem is when i am out using the 3g.btw my apn settings are correct: telus.bb.com.the odd thing is that it worked a couple weeks ago. so what's the deal?
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Mar 8, 2010
I have a Blackberry Bold 9700.I run Outlook 2010 and Plaxo.How can I get BlackBerry Desktop Manager to sync my contacts and Calendar with either of these applications?
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Sep 2, 2010
I just got the 9700. Great phone, but I'm having a problem with my contacts. I came from an Android HTC, so my contacts were synched up online in my google account. However, my email account has always been yahoo. So for the blackberry, I set up yahoo email, and all the contacts came through to the contact app (and I couldn't find any way to undo that). Then, solely for the purpose of getting my contacts onto the blackberry, I set up gmail. The contacts came through successfully.
The problem is that both sets are now displayed in the contacts, but I only want those from google. The yahoo contacts are only email contacts, so I only want them to come through in the email app.
In contacts, I went to menu - select contact list - google. This solved the problem, but only until I exited the app. As soon as I entered next time, both lists were reselected (show all contact lists).
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Jul 1, 2011
This problem just started happening. The trackpad would scroll without any problems, but pressing it down (to select) will not work. It does have tactile feedback, and you can feel the button depress, but on the phone, nothing happens.I've tried everything (hard resets, soft resets, battery pulls, etc) but it still doesn't work.I was starting to get used to just hitting the Enter button on the keyboard until my girl turned of the 'Mobile Networks' in the radio menu somewhere. When you're trying to turn it back on using the enter key, all it does is go to the next selection. I am quite experienced with these phones and I have replaced the trackpad on these phones before, but right now my girl has it and she's off island.
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Jan 4, 2010
i can't hold the alt key and select a number or punctuation mark...meaning i can't type the what i want (#, !, ? etc) while holding the alt key (which was the norm before)now, if i have to select/type a number, or punctuation mark, i have to hit the 'alt' key first, and then the number/punctuation mark, which is very annoying as it slows down typing speed.i'm running on OS v5.0.0.296 (platform 5.1.0.82)
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Jan 29, 2010
Is it normal for email not to go to BB ever when outlook open on pop3?
Also my wireless sync is turned on but does not seem to work....
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Mar 23, 2010
I've had my BB 9700 for just over a month now, without having any issues whatsoever with the handset, my 9700 refuses to connect to my wireless home network, it finds the network, acquires an IP address, a displays the signal strength and connection speed , but looking at the Wi-Fi diagnostics on the BB there seems to be a problem with the Infrastructure, it attempts to connect and continuously fails.
I am using a Netgear DG934GT Router, running Firmware 1.03.23, all my other wireless devices (laptop, iPod Touch and PS3) connect fine to the wireless network, I have tried restarting the BlackBerry, and the router, this doesn't seem to solve the problem, I've also removed and re-added the wireless network to my BlackBerry, this has not solved my problem either. I am on T-Mobile and the BB is not unlocked or anything of that nature.
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