BB Bold 9700 :: Sync With Outlook - Contacts
Jul 27, 2010
BB Bold 9700 TMobile V5.0.0.586 (Platform 5.1.0.146 Free Space 115.8Mb I use Windows vista and outlook 7. My BBDTM is version 5.0.1.37. Every time I try to synchronize, I get the error message: During synchronization, some the records were invalid. The following 2 records were skipped: Address Book: Device - 0, Microsoft Outlook - 2 Do you want to view the synchronization log for more detail? The sync stops and does not sync all my contact info to my Blackberry.
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Apr 2, 2010
I am trying to sync my Bold 9700 with outlook contacts. I have been able to sync the calender and memo pad BUT only 71 of my 345 contacts. It stops at 71 with a big red cross and gives me an error message 0x80040f63. My previous Blackberry sync was fine and I have downloaded version 5 of Blackberry Manager so it seems all up to date
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Jun 22, 2010
I'm done banging my head against a wall and have searched and searched on how to fix this, as although I'm a newbie to this site, I feel like I can generally navigate myself around my BB to fix issues here and there. This one, I cannot, for the life of me! Here's the situation: I had to wipe my entire BB Bold the other day. I did that successful, reloaded all my settings/applications and all was well and good, including syncing my Calendar and Contacts. I realized that my contacts were double, triple and sometimes quadropled during the syncing process, thus having the duplicates on both my device and Outlook. Not to mention, totally reconfigured my "File As" in my Outlook - but that's another topic. Issue at hand, after turning the Wireless Syncronization OFF, checking my Default services and following any advice here on the forums. I now can't get ANY of my contacts to sync from Outlook to my device. Except 2 random contacts. When I go to sync, it registers the address book and asks if I want to delete 8XX contacts from Outlook to Device, which I DON't!Anyway, long winded.
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Jan 6, 2010
I wanted to transfer the contacts in my outlook on my pc to my bold but i do not want to install blackberry desktop for that seems like a cluncky software.Is there any easy way to do this?
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Jan 22, 2010
Just had all my contacts transferred from old phone to new phone but when I sync using desktop it doesn't put them in my outlook contacts.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 4, 2010
Trying to Sync via PC patch cable the BB Address Book (Contacts) with MS Outlook Contacts.Set-up failing apparently because wireless data sync with the Bold is turned ON. Can't locate referenced setting on the device to turn OFF.
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Mar 19, 2010
I have a clean install Windows 7 Ultimate running Outlook, tried DM 5.0.1 and tried DM 4.6. I am not able to sync from the BB Device to Outlook, nor am I able to two way sync.
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Aug 24, 2010
I just tried to sync my contacts with outlook 2010 but I get an error message saying that Outlook 2010 64 bit has been detected? Anyway to make this work? Please don't tell me to install the 32 bit version of Office as I have a 64 bit CPU and Windows 7 Ultimate 64 bit
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Sep 16, 2010
Since I've installed Windows 7 Home Premium (32bit), I've been trying to Sync with Microsoft Office 2010, but when I go to set up the sync, it can't find Outlook - only Yahoo.I've tried re-installing DM, which I do have the latest version available on their site, but I still encounter this issue. I'm running version 5.0.0.602 on my 9700.
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May 6, 2010
I just bought the Bold 9700 (May 5th, 2010) and have Outlook 2007 and running BB Desktop 5.0.1. How do I sync my sub-folders in Contacts, Tasks, and Notes with my BB Bold 9700?
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May 6, 2010
I just bought the Bold 9700 (May 5th, 2010) and have Outlook 2007 and running BB Desktop 5.0.1. How do I sync my sub-folders in Contacts, Tasks, and Notes with my BB Bold 9700?
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Sep 19, 2012
I just switched from a PC to Mac Air and downloaded BB Desktop to my Mac so that I can sync contacts, calendar etc. What happens is that it automatically syncs to Apple and not to Outlook and there is nowhere I can change the settings. I lost all my info on the BB so had to sync with my old PC again..
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Feb 5, 2010
Not sure what is happening and I am no Outlook expert but doing a sync using the DW with Outlook and all of the organizer data moves except the majority of the calendar data. Only 6-8 items from my 9700 calendar are moved to Outlook. It is like it does not "see" the others.Anyone got any insight on this?
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May 6, 2010
Can you Sync your blackberry with outlook wirelessly on BIS ? if yes how?
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Jul 9, 2010
Running Vista and using Outlook 97. Used to only be able to sync tasks and memos. Problem in syncing contacts was described in error message that adress book was configured to sync wirelessly. After making sure I'd changed the settings still had problem. The problem with the address book and task non-sync seems to have been fixed after upgrade to newest BB Desktop. However, my device calendar still does not sync with my Outlook.
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Jan 18, 2010
I have Windows 7, and Outlook 2010 Beta. RIM will not support "Beta" software. I am getting the message, "No available message stores". Using Desktop Manager 5.0.1.28, Nov 11, 2009
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Sep 6, 2011
I'm using bold 9700, I have about 6000 entries of calendar on my device as well as outlook. My device sync both ways. All of a sudden I find no past entries left out on my device nor on my outlook calendar. The future entries are retained.
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Aug 3, 2011
I used to have a nice sync to my outlook calendar with old OS 5. Not sure if problem related to 6.0 or not but now can't sync my calendar at all. Getting Intellisync Error Code 0x83860028.I redone the settings several times, won't sync either way BB to PC and PC to BB?
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Aug 27, 2010
I have a 9700 Bold.I am running Oulook 2007 on my laptop. I have been synchronizing my contacts in Outlook with my 9700 without issue, using Blackberry Desktop Manager. However, I have now split my contacts within Outlook into two separate folders; one for my personal contacts and one for my business contacts.When I try to synchronize now manually, the Desktop Manager only reads my personal folder contacts and and asks to delete all my business contacts - which have been moved within Outlook out of that folder into the new business folder.Q. How can I set up a second, business, folder on my 9700 so that both folders will be synchronized when I next connect to the Desktop Manager?
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Jun 19, 2010
I was able to sync my BB with the old version of OUtlook, and it worked perfectly. recently I upgraded by device software and the desktop manager software, and installed the new Microsoft office 2010. I am not being able to sync anything between my BB and Outlook.
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Jul 20, 2010
When will Blackberry Desktop Manager be able to sync with MS Outlook 2010? I spent £100 on the latter yesterday after discovering that Windows Calendar can not be synchronised with my new Bold 9700: the sync process ends with a Microsoft Outlook Connector Error message: "No available message stores". Burrowing into Blackberry's on-line support, it seems the most likely cause is BDM - 5.0.1 - trying to connect to an unsupported version of Outlook. (Article ID KB15564).
The result is no contacts or diary on my expensive new smartphone, which is disappointing beyond belief, since Outlook 2007 etc. seems no longer available.
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Jul 14, 2010
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
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Jan 15, 2010
I have just purchased a Bold 9700, and everything is working fine except syncing the contacts from Outlook.
I am also syncing the Calender, which works fine, but when I sync the contacts also, I get the following error message ox80040Fb3
I have the latest software verson of the Blackberry User Tools, and I have tried un-installing and re-installing again, but the same error comes up.
If I only sync the contacts from the phone to Outlook then this works, but I cannot sync both ways or from Outlook to the phone. My last phone was a Blackberry Pearl, which I had no problems syncing with Outlook. The Blackberry User Tools Version for the Pearl was Version 4.3, which I re-installed and tried that, but I still got the same error.
I'm thinking it must be a problem with the software on the phone, as the problem didn't happen with my other Blackberry, and it's happening with both versions of software.
I am using Vista Home Premium, with Office XP. Does anyone have any ideas?
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Jan 11, 2010
My Blackberry has worked fine for 13 months. Today I looked up a contact in Outlook on my laptop and I only had 11 instead of the 1200+ I used to have. I still have all the contacts on my device. When I synced my device with my laptop it only synced those 11 contacts. I can't get the other 1200+ into Outlook on my computer. Help!
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Oct 23, 2011
I am trying to sync my bold 9000 with my calender and contacts in outlook, had success with the calender but contacts don't show up in the address book. The heading in the address book is business-is that my problem or are the contacts located somewhere else.
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Sep 6, 2012
I have a BB Bold 9900, i need to sync the contacts from the device to outlook 2010. I have disabled wireless sync for the contacts from the device. Once i start the sync, i get the message saying "Check permission on exchange and try again". what i need to do on outlook to get this done.
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Jul 25, 2010
I just recently changed my phone from Bold 9000 to Bold 9700. Using Desktop Manager 5.0.1.37 and on Vista sp2 and Outlook 2007. I used to be able to sync perfectly ok with my Bold 9000, and since I changed my phone to Bold 9700, it wont sync my calendar - as if it skips the calendar completely. I've tried a number of suggestions from this forum including deleting the intellisync folder and resetting the sync setup, hard resetting the phone, and nothing works. I'm running out of ideas.
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