BB Bold :: 9700 Stuck On Restore Progress After OS 6 Update
Jun 11, 2011
I decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.
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Mar 19, 2012
I was trying to update my phone to 5.1, and about 10 minutes in, the update stopped making any progress. I waited 20, maybe 30 more minutes, and then I tried resetting my phone. ITunes then said my phone was in recovery mode, so I needed to restore settings. Now it's stuck again, with less progress shown. What might be wrong?
Info:
iPhone 4S, iOS 5.1
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Feb 11, 2012
I am on product code 0599399, updated my Ovi suite to Nokia Suite 3.3.86 and started the process to download and update my N8 running on anna to belle. It finished downloading the large update file and went through the process of backing up my contents and after that I got an error message "Something went wrong" Next screen it tells me that "Your phone is restarting" (with a couple of warning messages) but I have been on this screen for at least 45 mins now without any progress. My phone is still behaving as per norm but I'm not sure about what to do next. It doesn't seem like it had started the process of updating my phone yet but I'm being given instructions not to touch the phone or even disconnect the cable.
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Aug 26, 2014
Iphone 5 is stuck after a software update, now the only thing I see is the grey apple logo and a progress bar under it bit it doesn't move and iTunes says "waiting for Iphone".
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Nov 15, 2011
I updated to OS 6 this afternoon and everything is completed, but it is stuck on restore progress. It has been there for 90 minutes. Is it ok to disconnect?
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Feb 12, 2012
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Mar 12, 2010
Today my JB'd 3G on 3.1.2 went into a funky state and I attempted to reboot. Since then I've been stuck on the Apple logo at start up and nothing.
So, i put the phone in DFU mode and Itunes 9 is giving me the option to "Update & Restore", HOWEVER, I dont want to do this because I want to stay on 3.1.2 for obvious reasons. I also have been reading stuff about SHSH but I have no clue what this is so one can assume I never did anything prior regarding SHSH.
When itunes has the pop up on the screen saying "update and restore" can I hold "shift and click "update&restore" to choose a 312 ipsw, or is that option only available if restoring without being in DFU mode.
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Dec 5, 2014
this morning when i woke up, my iphone was OFF. When i tried to switch it on, it didn't, and went to recovery mode .. I tried lots of softwares to leave this mode, but no success ! I tried to restore my phone, using the last itunes didn't work (either in DFU and recovery) ... It's extracting files on itunes, the apple appears on my phone BUT no progress bar !! So it's not recovering ... I tried like everything, you're my last chance ! (i'm using ios 7.1.1). I also tried on different computers, with different cables, no way ! Did i miss something ?Â
Info:
iPhone 4S, iOS 7.1.1
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Aug 17, 2010
I have searched through the forums but not seen anything related to the problem i'm having. I have a curve 8900 on orange, the problem is; When i turn on the BB, it gets past the initial red light stage and when the OS actually goes to load, it will load to 3/4 of the way along the progress bar and just stop, constant reboots and battery pulls it will stil load to 3/4's and stop. I have tried using the application loader from command prompt as described in some threads on here and using the JLCmder, using the plug in and press next when the red light comes on, this process works untill the aplication loader tells the device to reboot and it loads again, cos it gets stuck 3/4's of the way, the application loader cannot continue and finish, it just sits there constantly trying to connect to the phone.
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Aug 17, 2010
When i turn on the BB, it gets past the initial red light stage and when the OS actually goes to load, it will load to 3/4 of the way along the progress bar and just stop, constant reboots and battery pulls it will stil load to 3/4's and stop,I have tried using the application loader from command prompt as described in some threads on here and using the JLCmder, using the plug in and press next when the red light comes on, this process works untill the aplication loader tells the device to reboot and it loads again, cos it gets stuck 3/4's of the way, the application loader cannot continue and finish, it just sits there constantly trying to connect to the phone.
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Jul 1, 2014
so this morning i updated my iphone 4s to ios7.1.3 and halfway through the progress bar it got stuck. It has been stuck for about 4 hours now. I have been waiting and hoping the battery runs out, but it hasn't and it's still stuck with the apple logo on top and 35% filled progress bar below the logo. What do i do? And i have tried holding the sleep button and home button together too. My sleep button is not exactly working.
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Jul 2, 2014
Of those busted out by the latest update. The progress bar beneath the Apple logo is stuck in about 60%...and hasn't budged in two hours.Â
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May 9, 2012
My iPhone4 is stuck in the dreaded loop after going to install the new update today. It always "restores" then displays the same "iTunes has detected an iPhone in recovery mode" message.
Info:
iPhone 4, iOS 5.1
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Jun 22, 2012
Every time I try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode.
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Jun 29, 2011
Updating to the latest Device Software and Its hanging on the Restore Progress. Content Store 163 of 541 items but the bar is one square away from the end, and its a not moving. No movement on Phone either, just frozen with PC to Phone connect image.
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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May 20, 2012
i was trying to update my i phone now is stuck on restore mode i have been trying to reset for the past four hour and nothing seems to work. it keeps giving me a error code 1604.
Info:
iPhone 4S
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Dec 12, 2014
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.Â
Here is the log:Â
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
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Jun 3, 2012
6.0 software with 2 GB sd card -Now when I open 2 things at the same time like BBM and browser it stuck and I have to shut down my device and restart it again -What can I do to avoid this issue
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Dec 8, 2011
Why my blackberry always stuck and why application memory become less than before after uninstalled application?
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Dec 16, 2011
I updated my 9700 using the desktop software. During the update, the desktop software backed up and restored my DB. I then lost my 9700. I've now purchased another 9700. I like to know if I'm able to restore the DB from the backup of my first 9700 on to the second 9700.
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Jul 2, 2014
This morning I stared the 7.1.2 update on my iPhone 5 (fully 100% battery charged and connected to power supply). Now I see for some hours just the Apple logo and about 60% progress status. I cannot do anything anymore (shutdown or reset not possible).Â
UPDATE: could reset the iPhone and looks like it works, still don't know what happened during update and if everything is installed correctly. But for now looks like working ok.
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Mar 7, 2010
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
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Jan 18, 2010
The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.
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Feb 27, 2012
When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
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Mar 19, 2012
After upgrading ios 5.1. I cannot update apps on iphone so I tried to solve this problem.... rebooting, all resetting, all network resetting etc. But I cannot handle this. When apps are being updated I can see waiting under icon but does not progress any more. Also I cannot delete apps waiting under icon on iphone and itunes. x mark does not appear on these apps but I can see x mark on other apps.
Info:
iPhone 4, iOS 5.0.1
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Jan 19, 2010
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Jul 21, 2010
For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
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