I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
I've got a BB BOLD 9700 and I woke up today for it to have an all-white screen, so I turned it off via battery as it was unresponsive and now it won't load past 3/4 of the load-up screen... does anybody have any ideas of what I can do?I've looked around on other forums with advice on what to do with a 'nuked' BB, but they all say you've got to have a Windows PC and I've got a Mac!
Today I attempted to upgrade to the new 5.0 OS via Desktop Manager. The backup was completed and software installed. The process stalled on the reboot portion. My phone turned on, and I saw the blackberry screen with the loading bar below. The loading bar filled up and then my usual AT&T World Phone orange screen came up (which usually lasts for about 5 seconds before the home screen comes up). However, the orange screen lasted over an hour. Since the software was already installed I did a battery pull. The phone started up to the same AT&T screen and stops. The backlight still dims as usual, and comes back up on a button push but its stuck there with no home screen, now for another 3 hrs. It won't allow me to try to wipe or reinstall the OS because the phone has to be started to do so, and it says it can't connect to the phone (but it does recognize my device when its plugged into the computer). I have searched the forums for similar problems but haven't found any others with my problem.
I'm a new bb user, which has patiently waited 3weeks to get my new 9700.- which arrived today BUT, when I turn it on the progress line goes all the way to the right, and then nothing else happens. It's just a black screen with the bb logo on it. Tried to downgrade the OP, but still the same thing happens.
Called the web-shop I bought it from, and they say I have to return it, and wait for them to have a look at it..usually 2-4 weeks.Is there anything I can do?
hey, do you guys ever get a blank screen while performing a task on ur BB, supposingly texting someone or surfing the web? my BB9700 will have a blank screen from time to time and i'm worried it'll get worst in the future. is it an OS problem?
my iPhone 4 is now stuck on starting itself up, the screen lights up, apple logo appears, it vibrates and then repeats that all over again. Prior to this my phone had a message on it saying it could not make or receive calls, which is why i turned it off in the first place as most problems seem to be resolved by that. Earlier today, before all this my phone was working absolutely fine and no problems at all - there seems to be no explanation to this !! I have tried holding down the home and lock button as well but this does nothing.
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
I can't get my phone to start up. It is hanging at the Sony Ericsson screen with the black background. My big problem is that Three claim that it has water damage (it hasn't) and probably won't let me send it back to them to get it reflashed (I've no idea what this means but it solved a similar problem in the past). Furthermore, I can't get my computer to recognize the phone when I connect it. Is this the end?
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.
When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
Okay, first let me start off by giving some descriptions to questions you may have:
*My phone is not rooted. *I have not messed with any modifications. *My phone's automatic update is turned off. (I haven't update since 4.42.) *I've already erased the cache in recovery mode. *I don't have a back-up.
My phone had died because the battery life ran out. I charged it fully and unplugged it. I kept it off for a little while, and when I turned it on it booted normally to the start-up screen, blinked off and restarted back to the screen; it remained stuck there. I can power off and enter recovery mode, but I can't power off. The charge logo appears when I plug it up, but it stays there with an empty power logo even after I unplug it. I have to always take out the battery to turn it off. What did I do wrong, and I can I fix it without having to wipe out documents? (I have a lot of writing documents).
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 22.214.171.124).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.
I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.
Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).
Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
I was just wondering whether it was possible to have my BlackBerry Bold 9700 use the default English US system, but be able to input asian languages such as Japanese and Chinese when sending SMS and Emails. If it is possible please enlighten me and, if possible, reply with instructions on which programs to download and what to do.
got myself into a bit of a tight spot here. i bought the bold 9700 in malaysia but want to use it in china. but apart from subscribing to china mobile's blackberry service, can i use the bold 9700 without their email enterprise service?
i have checked all the menus and options a gadzillion times, but there seems to be no way around setting up an email without going through the enterprise service.so, i just want to confirm that before i decide to either dump the phone or subscribe with china mobile's blackberry service
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
Ok i just bought the bold, forked out the full price to have the phone that hopefully has everything i need. The pictures look great and seem to adjust under bad lighting, great camera but when i installed barcode scanner program and tried it i realized the auto focus is not working and from what iam reading, even it it worked you have to use the right convence key, makes upclose pic hard to take. I tried pulling the battery, lowered quality setting "whats the point in that?", set auto focus to "normal" and "upclose" but still the camera's not focusing. I tried all this through the barcode program and just using the camera, someone please help, everything else seems to be working great.
I got a refurbished Bold 9700 today. I have it set just as I did with my old one, but it WILL NOT vibrate and ring at the same time. If I have vibrate checked to on and vibration with ringtone checked to on, it vibrates twice and then rings. If I go into custom, it still vibrates BEFORE ringing. The phone is still on AT&T's official .405 OS right now, and I'm doing the update to .593 right now. Maybe that will help? I'm not sure.
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of. I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls