BB Bold 9700 :: Handset Not Receiving Or Sending Texts Or Calls
Jul 10, 2010
Four days ago it just stops sending texts and calls. When I try to send an SMS a little red clock appears next to the message and then after a few minutes it says 'Retries Exceeded'. Whenever I place a call it immediately turns up 'Call Failed'.Then I realised I wasn't receiving texts/calls either.All my bills are up to date, Orange have checked twice now that there isn't a bar on my account, I have set it to 2G only and 3G only, neither did anything so it's back to 2G&3G, I've checked I'm connected to the right network, I have pretty much full signal. I can use BBM and 3G reliant apps such as Facebook but I cannot send/receive emails with either of my accounts.I've updated to the latest OS and I even fully wiped the handset. Done numerous battery pulls.
Tested my sim card in a friends Bold and I suddenly received dozens of unread text messages and numerous missed calls.Kind of worried right now, as I bought this second hand ages ago... it wasn't provided with my contract (which was an LG Arena that I sold to help pay for the Bold) and I have no insurance to speak of.
I'm heading to an Orange shop tomorrow to see what they say, but I've got an awful feeling it's done for and I'll have to cope with my old Nokia 3310 (it's not even colour screen!) for the next 6 months while I save up enough money to buy another Bold...
Please, please, please any help at all? I've been searching the forums and Google for days, but everyone who had this problem appears to have fixed it with battery pulls
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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May 12, 2012
My iPhone 4S is not sending or receiving text messages (iMessage is fine). It is also not sending or receiving any phone calls. I'm with Fido and there are always full bars/signal available. This happens for about 2-3 days, then starts working, then 2-3 weeks later it happens again.
Info:
iPhone 4S
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Jun 9, 2010
It started randomly. i can still browse the internet but i cant call anyone and i cant sed or recieve text messages.ive tried a factory reset but i still gave the same problem.
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Oct 12, 2012
My phone suddenly stopped sending and receiving texts and calls. I couldn't do anything. There was also a little green phone in a circle with a red asterisk on the home screen.
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Jun 24, 2014
Resetting settings didn't work and erasing everything only worked for about a day, then it started doing it again. This is actually my second phone to do this.
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May 10, 2012
I have no other ideas why my phone is acting up. Nothing has changed in my house in the past 3 weeks besides getting a new computer. Since that time, my house has become a sort of dead zone for my IPhone 4s. Here is the computer I bought.
[URL]
I upgraded the power supply and video card. I also disabled the built in wireless card and put back in my USB wifi adapter, which I used on my last computer and had no issues. My phone works like normal everywhere else. When I'm home texts says they failed to send, when It turns out they actually do sometimes. When people send me texts, It tells them it fails also. When I try to make a call, It says Call Failed. When I go outside, I get bombarded with whatever texts I missed but can also make calls.
I've called ATT, which is my provider. They've reset everything and ran out of ideas. I called Geek Squad at best buy. I exhausted their ideas. I'm hoping someone out there has a clue on what could have happened.
Info:
iPhone 4S, iOS 5.1.1
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Feb 23, 2010
An employees phone recently took a few spills and was upgraded by corporate. I backed up his old AT&T Curve 8310 before I rolled his number over to his new Verizon Bold 8650 yesterday.Everything was working properly, but due to time constraints I didn't get a chance to restore his contacts/info over to this new phone until this morning and this I think is where I created a problem. After I did a restore on the new Bold, the ability to send/recieve emails as well as text messages stopped (of course I don't hear about this until he's left the office and is off to the airport).  The phone will still send/recieve calls, but email/texts (and presumably web) are a no go. His emails are currently being delivered via POP/webmail and every time he tries to send out an email or a text he gets an error on screen.When I did the restore, did the phone grab the old AT&T settings and tried to supplant them over the VZW settings?
Edit the second After an additional phone call with this employee, he was able to recieve a test message that I sent to him, but when he tried to respond, there wasn't an option for him to send the response that he had written, be it via my message, or by creating a new message.
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May 28, 2012
I recently switched my line to another family members blackberry bold as my navigator/cursor no longer worked. I have not received calls, nor texts, nor emails for last 30 hours from others and calls go straight to voice mail. I have removed battery and rebooted with no resolution.
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Aug 4, 2010
i have a bold 9700, version 5.1.0.146, recently i have had issues sending texts to only a couple contacts, always in a certain time frame of the night after midnight. my time. I can send and recieve texts from other contacts. It is not this other persons phone.I have tried both reset options numerous times, i do notice once the phone comes back on i have new messages, that are actually old already read messages. So it seems the memory is goofy. i have changed my text delete time from 30 days to 15 days, and have cleaned up some memory in other areas. After midnight i seem to also get old messages poping up at the bottom of the screen as if they were just recieved. its sooooo weird! someone please help its getting very annoying.
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Jun 28, 2010
I have a blackberry bold 9700 and its been fine for a month or so, all of a sudden after it has been working fine in the morning it stopped calling and sending texts, i cant receive anything either.
BBM works fine, internet works fine and email its just the calls and texts in and out????
I have restored the phone and done all necessary updates but it still doesn't work, the SIM card is fine as ive put it in another phone and it does everything it should.
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Apr 2, 2010
I am having a lot of problems trying to get my blackberry to function properly. Yesterday, I was going for a walk and decided to plug in my headphones into my blackberry and listen to some music. It worked really well until I pulled the headphone jack out and now when I make a phone call, the phone switches from headset to handset over and over again. I have tried resetting it, pulling the battery, etc. but nothing has worked. How can I get this to work properly?
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Apr 8, 2012
Well, this is my 3rd torch in about 10 months and i turned it on this morining to find that no one was replying to my texts... so i waited a few hours because i presumed that maybe some people were busy, etc... but it wasnt untill my freind sent me an fb message saying she replied to my texts sent earlier today, that i realised that something was wrong... i sent her another text saying to post on my wall what it was what i had sent her, to see if it was mine or her phone, turns out its my phone.... so to double check i sent a message from my other phone to the torch to see if it was just her bold misbehaving, but turns out that my phone didnt get that text either... checked my firewall to see if i had accidentaly set it to texts, i feel like throwing the phone on the floor because its so **bleep**.... after this im never buying a blackberry..
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Apr 27, 2015
Text using laptop? I've been using an native mac app called "Verizon Messages+" to text my contacts through my computer however I'm looking for a bit of an upgrade. I ran by an app called "AirDroid" which looks pretty neat but kind of feature bloated at the same time.
I'd prefer to use a native app as opposed to going to a website and/or using a chrome plugin. This was probably one of my favorite features about iMessage, I was able to seamlessly message contacts through a clean and intuitive interface on my computer.
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May 9, 2012
In the past two days I've missed multiple incoming text messges and at least two outgoing texts were not delivered. I'm on AT&T with an iPhone 4S. The three other phones are not AT&T, but one is also an iPhone 4S. The missed incoming texts was from the iPhone 4S was sent as an iMessage with the blue bubble & "delivered" underneath. I restarted my phone three days ago & again this morning. I have sent and received other texts and calls during the timeframe. Is this a network or iPhone issue?
Info:
iPhone 4S, iOS 5.1
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May 17, 2012
I just got this phone today and suddenly I'm not able to send texts. And before it wasn't receiving any texts until like, hours after they were sent.
Info:
iPhone 4S
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Oct 1, 2012
I can't find the icon for sms. Would you know how to get it back?
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Sep 16, 2010
I have a blackberry bold 9700 i have a problem where i cant recieve or make calls or send & recieve text.. it comes up with signal and my mobile network - vodafone! i dont know what to do!
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Dec 7, 2011
When making/receiving calls mute is enabled by default. The Bold 9700 has the latest software release.
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Apr 19, 2012
Befor the problem started i could text and call my friend without a problem, but now when i text him he doesnt get thim (i know its not a delay cause thy never come through) or my phone calls. so i called my carrier and they said the texts and calls have been comeing through there servers and are sent.
iv tryed restoring my phone and all the other things other sites have siad to do, when i start a chat with him it comes up as imessage like normal and i type the message and when i hit send and it siads it sends but the little delivery thing that appers at the bottom never comes up but it. but i cant text everyone els that imessage or just text they all get them so it seems its just him
Info:iPhone 4, iOS 5.1
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Jun 28, 2012
Last night, my iphone 4s stopped receiving calls and texts. Every thing else works fine. Reseting and rebooting have not helped. Turning off and on 3s has not helped, either.
Info:
iPhone 4S, iOS 5.1.1
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May 6, 2012
My phone wont recieve any text messages, apart from imessages. But i can call people and people can call me, and my texts are being recieved by another person.
Info:
iPhone 4S, iOS 5.1
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Jul 1, 2012
My phone can't receive texts or phone calls although it has a full signal! I've tried all the suggestions I can find....restored, reset, sim out, switching off and on, changing carriers then back to Vodafone.
Info:
iPhone 4S, iOS 5.1.1
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Jul 4, 2012
I've tried all over the Internet, my network provider and work colleagues but I'm have an annoying problem with my iPhone 3GS.
Out of all my contacts in my phone book everyone works ok apart from only 2! The 2 can receive my texts and my calls but the "Cannot" reply to me as if the call the get "Call Failed" and the texts send from their phone but I don't receive them.
I've deleted and re-entered the contacts (They have done the same)......I have done a "Complete Factory Reset" of my iPhone but the problem still persists with these 2 contacts only.
I have not blocked them..(Don't know how to) & I don't have any "Blocker Apps) on my phone but the problem still won't go away.
Info:
iPhone 3GS, iOS 5.1.1
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Jul 14, 2012
i am tired of all the problems i've been having since the ICS update. the final straw? A LOT of people unrelated to each other have told me they have called me and text me numerous times yet i receive nothing. wow, after the fifth call you answer the phone and you never responded to my text comments are getting pretty annoying. i hope that with a clean slate i have a better experience with ICS. it's amazing how ICS was released in November of last year and after 7 months of production Motorola screws things up.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Dec 27, 2010
I have a xperia x10 mini which was all working fine until i tried to download an application/game. It didnt download so i cancelled the download then noticed that the phone wouldnt make or receive calls or texts. If i try to make a call, it comes up "call ended" almost immediately.
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Jun 21, 2012
I'm still not receiving texts after various handset resets and checking all my settings, i've recently been on holiday and while there turned off roaming data and when i got back i switched it back on. Still no joy.
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Jul 29, 2012
left the country for 4 days and when I returned, I can't receive emails. I can send them though!!
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Jun 28, 2012
have a blackberry bold 9900 and it wont receive certain texts, my previous blackberry never had this problem,
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Jan 28, 2010
I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
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