When I woke up this morning I went to check out my Bold 9700 and it was stuck in the loading bar at the initializing screen.I took off the battery, tried to perform a format but none of these options worked.
Any hints or steps I could follow for fixing my device?
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
I have a problem with my new Z2: I was used to use the voice command from the bluetooth headset, a long press on the headset button start the sw, on the display I see the word "inizializzazione" (in italian: I suppose it should be "Initializing" in english) and in the headset I ear "Attendi" which in english should be "waiting" but nothing happen.
I've only had my bold a couple of months and all has been working great. However I've woken up this morning to find it has rebooted itself and it was stuck on the loading screen about 3/4 loaded. I've done a battery pull twice and it still gets stuck at the same place. Help!
The system seems to be locked on the "Home Screen" (the screen with the picture background). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't select anything on the home screen, or on the large list of icons.
If I press the headset button, a black screen pops up with the text "initializing" (except in Italian because that's the language I use), and nothing else happens. The voice command interface does not appear and it doesn't work at all. Tried clearing data and doing other basic things but the problem keeps happening. Not sure if it's a bug with the phone's software or with Google Search.
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed.But last time I did that, my BlackBerry Messenger disappeared..I tried everything!..I looked through every single folder, ticked Show All, but nothing,I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing..I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked.I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38).My Device Software is updated, and when I check for updates, it says no updates available.I tried Security Wipe, but it's still not there..I tried to backup and restore as well, but nothing's changed
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
I have a bold 9900 and blackberry protect comes pre-installed. My problem is when I run the app it just says initializing for ever with no end result. I am sure there are other people out there with the same problem. My brother has the 9900 as well and it also doesn't work on his.reviously i had the 9780 (bold) and blackberry protect worked like a charm. I am wondering if there is a solution to this.
6.0 software with 2 GB sd card -Now when I open 2 things at the same time like BBM and browser it stuck and I have to shut down my device and restart it again -What can I do to avoid this issue
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
For the past week or so, my texts messages get stuck. What I mean..If I'm texting a friend and we are going back and forth, all of a sudden, the text msg wont open. I can scroll thru the list and open, reply to my other friends, but not the one im communicating with at that moment. I press the trackpad a ton of times and it just wont open. Even if I receive a new text, it still wont open.Can anyone diagnose this problem and tell me what I should do? I'm sick of doing the 5min battery pulls.
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
I decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.
I tried downloading an mp3 format song from this website and says downloading will start in 4secs but nothing happens at all even when u click it numerous times.can anyone advise how do I download songs from bold 9700
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
This should be easy but has me baffled. To get to Shazam I have to go to app world and then to my world. I want to have it on my home screen but I can't figure out how to move it. Thanks in advance.
Hoping someone can help me troubleshoot this issue. When I turn on my Blackberry (Bold 9700) you get the screen where it shows the whitebar where the phone is loading....I get about 3/4 of the way through and it just stales. I've tried taking out the battery for several minutes then putting everything back together with no luck....screen still only loads about 3/4 of the way.
Last night i went to sleep with my blackberry turned on with full battery, this morning when i woke up no more than 6 hours later my phone was stuck on the start up/ loading screen with the blackberry logo and the loading bar 2/3 the way complete. The phone continues to stay at 2/3 the way finished and will not proceed with the booting up of the smart phone.
I'm not sure how it decided to turn off by itself durring the night, or why it will not boot up correctly. I've tried restarting it by taking out the battery and putting it back in numerous times but it will only load up to about 2/3 the way complete.
I have all my contacts synced with my gmail account and my app data is really not important to me so if there is a way to wipe out the device i would be ok with that option.
I've never dropped the phone, or damaged it in any way so this problem must be something technical. This is the second bold 9700 that i've had in the past 6 months, I havn't even had this phone for a whole month yet. I had to get this phone as a replacement for my original 9700 because of reoccuring technical issues.
I have a BlackBerry Bold 9780. Whenever I try swtiching it on it just stays on white screen and at times few vertical lines but usually it's on white screen. All I can do is lock and unlock the device. I tried wiping off data and install new OS and updating the OS but no use. When I reinstall a new OS I hear some music. When ever I press the voice command button on left side I hear it telling 'say a command'.What is the problem and how to get my BlackBerry up and running ?
My phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
So i tried updating to 5.0.0.822 and it froze during the update process on the AT&T logo screen for two hours. At this point it seemed like a lost cause so i pulled it but now i cant connect to it or do much of anything.
Whenever I press the side volume buttons on my 9700, the screen looks like its being pressed on the side a little ripples show up. I was wondering if anyone elses 9700 does this as well?
My LCD screen recntly broke for my bb bold 9700.I ordered one off ebay, not knowing that there were several screen versions for the same phone.I disposed the broken one, installed the new one, and did not work.I took it to a repair center to see if they could help me out but they need the original version of the screen so that they can replace it.The problem is that I dont have the old screen so I cant tell them which version was it.is there any way I can tell which screen version my bb is intended to use without having the original screen? maybe be SN? bb model?
Firstly, I'm running BDM 6.0 on a Windows 7 laptop.I decided to upgrade my 9700 to the leaked .862 OS since I have been reading so many good things about it and am having an issue. This is the first upgrade I've done on this device which was running .602.Everything was working fine until just after the reboot, at which time I get the AT&T "World Phone" splash screen. It's been sitting there for about 45 minutes now and is not proceeding past this point. BDM still says "Connecting to device (this may take up to 30 minutes)".I am relatively new to the BB world and I thought the upgrade should be a snap.