BB Bold 9700 :: BB 9700 Bold / Random Keypad Lock
Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Apr 27, 2010
Is there a automatic keypad lock on the 9700? I forget to lock it sometimes and i end up calling people in my pocket.
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Aug 6, 2010
I have had Blackberry for over 4 years and got so used to the keypad icon to lock and unlock by pressing *send and now I downloaded newest upgrade os>743 and now that icon and feature is gone and its pissing me off, anyone know if or how I can get it back. (If it ain't broken, why think to fix it)
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Aug 11, 2010
Is there an "auto" keypad lock in the bold 9700? by that a mean can you set it to auto lock the keypad after a certain time of no use like the nokia and other phones, The only way I have found to lock the keypad is with the button on the top left.
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May 22, 2010
I found out how to lock the keypad on the 9700 after this new screwy update to the 9700.To lock keypad press and hold "A" for 1-2 seconds or push the "lock button" at top left edge of phone.To unlock the keypad go to the very top left corner ridge on the very top of the phone and press the "lock" button.Will take some getting used to but will prevent unwanted calls while holstered or in purse.The best way I found to lock keypad without a password.
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Apr 16, 2010
I'm a dedicated BB users and have been using many models over the years, but this is the first annoying problem i encounters with the 9700.i bought 2 tMo 9700 last week for me and my wife. when i got home, i updated the os of my 9700 to .586
the problem started when the battery level reach 40%. whenever i'm in a call or the bb in keypad lock mode, it suddenly shut off itself. and then i can't turned it on unless i plugged in the charger. but after it turned on, i can unplugged the charger and the bb would be normal until the battery reach 0%.
i thought i was a battery problem with my 9700, so i tried using my wife battery, and it was still the same problem coming out. so then i thought it was an OS problem, so i upgrade it to .593, and it still gave me the same problem. then i tried downgrade it to .578, and it still the same.then my guess was it was a faulty 9700. but i tried the software upgrade to my wife's BB and then she had the same problem as i am.
what's wrong with our 9700's? can anyone help us? i have been looking all over the internet but found no solution.we have the same apps installed beside add ons: ubertwitter, opera mini, google sync, googlemaps,foyage, blackcorpo theme.
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Mar 19, 2010
I have always assigned my left convience key to lock my screen. After updating to 545 I have lost the option to even choose the keypad lock opt. Does neone know where this went? I updated with the official not the beta. Also I notice volume adjustments while on a call is not precise when lowering or raising.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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Jul 13, 2010
Lately when I've been txting I've been noticing I guess its the cursor scroll up and down and sideways could this problem be software or would it be the trackpad?
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Jul 15, 2011
this is a shot in the dark, bacically my girlfriend threw my phone against the the wall the other day as they do, ever since then it randomly turns off and i have to take the battery out and put it back in and the battery would have gone down quite abit, the battery level goes up and down which is weird.
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Jan 18, 2010
I have BOLD 9700 smartphone and i signed up for new service with AT&T 3 weeks ago, after that i realized that one of the key on the keypad is not functioning, i went to the store and he gave told me he is giving new phone as i am still in the One month policy. But my guess is he hasn't given me new phone instead he gave me a phone which is already used.Any body has idea how to find if the phone is used before or brand new?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Mar 12, 2010
Bold 9700, OS .442, Telus Mobility. Email server is IMAP, leave emails on server indefinitely (eg. I still have emails from 2007), 90MB memory free. BIS is set up to forward messages that do not meet filters.This just started happening today, I'm not receiving random emails! It's been working fine for weeks! So starting today, I would be in a conversation with someone, and I won't get a reply. That person sends me another email asking if I got his last email... coming back home and checking (Apple Mail) I realize I'm missing some other emails today as well. Again, some emails reach my Blackberry, others don't! No rhyme or reason as to why this is happening.
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Jun 14, 2011
my phone's screen randomly turns white or turns purple then white while using the screen and problem started like 2 days ago. And i can fix the problem by locking and unlocking the screen a few times and it goes back to normal but then like 5 minutes later it turns white again . Btw i tried reloading the os on my phone again it didnt fix the problem but i havent tried downgrading my os to os5 (now ive got os6). I dont know what happed is the something wrong with the software or with my lcd screen?
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Jan 11, 2010
Anybody know where I can get a replacement qwerty keypad for my 9700 with the red-numbers like the OEM and Rogers 9000 Bolds have? I loved it on my blacked out Bold...and really don't like the all white AT&T keypad. I've looked at Cnn.cn and TrueSupplier...and neither one of those sources have them.
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Apr 19, 2010
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
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Apr 1, 2010
for some reason, when I try to add an appointment on sunday, I can't set the time using the keypad, when I try to get 1x it changes to 00:00 any ideas?
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Aug 9, 2010
I am thinking about customizing my 9700 when I am able to afford it. Though if I do, I won't get a case gor it cause then you wouldn't be able to see it. At the very least, I would like some good screen protectors and a different colored LED keypad. Which supplier should I look at for these parts? I have read some bad stories about TrueSupplier so I am quite leary about them.
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Jan 6, 2010
Is there a way to disable the lock and mute buttons on the top of the BlackBerry Bold 9700? I just received my new windshield cradle that grips it from top and bottom, and the buttons are invariable pressed accidentally for a variety of reasons. Perhaps an application that can shut them off, or some type if setting?
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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May 11, 2010
I want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
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Jan 14, 2010
My 9700 recently started not letting me view my new text messages. For example, sometimes I get forwarded chain texts and it won't let me view them, it'll show a random block of text and that's it. And if I try to reply to it, it won't show me my reply, it's only doing this with a few contacts, but it's still extremely annoying.I've tried uninstalling my third party apps and it didn't fix it, is it a setting I have to change or does anyone know anything?
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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May 19, 2010
I'm running .656 on my 9700 and the phone won't lock while my music is playing is there anything I can do to change that?
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Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
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May 21, 2010
I just upgraded to the bold 9700 running OS: v5.0.0.586
1. When I go to view pictures and hit menu I don't have the option to email/mms the picture, I have to go to Compose email, attach file and look for the picture, why is it like this? Is there something I did wrong or a way to fix this?
2. I don't have an option for keyboard lock. With my 8900 I set my left smart key to lock the keyboard and you have to hit * and call to unlock it. I know rim removed it so is there an app that can do this? When I hit the lock button on the top it locks it but it has unlocked several times in my pocket already and I don't want to set a password.
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Jun 16, 2010
I have a BB Bold 9700 white. I recently downloaded a couple of apps from appworld and they ran fine.The thing is my network company is 3 and personally I think they are S*** to be honest. The network keeps going onto 'SOS calls only' alot of the time so I called the company up and they asked me to reboot my BB. After archiving all my apps in appworld I rebooted it and guess what...all the apps disappeared.Downloaded appworld again to check if they were on it but no luck. They were however on my memory card but the thing is it says it cant open the file. All the files end in '.cod.rem' and they are all 'forward locked' whatever that means. Anyone know what's going on and how to get the apps working again?
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May 31, 2010
So my wife and I just picked up two new 9700s in white and black from T-Mobile with their buy-1-get-1 offer We're both already blackberry users. I was upgrading from a Pearl 8120, and she had a Curve 8320.After letting them charge for a while I finally fired them up to start playing with them.My first goal is to set them up as similar to our old phones as possible.
I checked the OS'es that shipped with each one and my black 9700 had 5.0.0.330 and hers had 5.0.0.586. So, I went to upgrade mine.But, while playing with some of the settings before upgrading I noticed that I was able to set my left convenience key to lock the keyboard on my 9700 but not on hers.In fact, the white 9700 that shipped with 5.0.0.586 didn't even have the lock keyboard icon in any of the menu screens at all.
I upgraded my OS to 5.0.0.586 and then went to check the left convenience key nothing.Went into settings and where it was previously set to Lock Keyboard, was now set to "Nothing".Is there no Lock Keyboard feature in OS 5.0.0.586? or am I seriously missing something?
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