BB Bold 9700 :: When In A Call Or BB In Keypad Lock Mode / It Suddenly Shut Off Itself
Apr 16, 2010
I'm a dedicated BB users and have been using many models over the years, but this is the first annoying problem i encounters with the 9700.i bought 2 tMo 9700 last week for me and my wife. when i got home, i updated the os of my 9700 to .586
the problem started when the battery level reach 40%. whenever i'm in a call or the bb in keypad lock mode, it suddenly shut off itself. and then i can't turned it on unless i plugged in the charger. but after it turned on, i can unplugged the charger and the bb would be normal until the battery reach 0%.
i thought i was a battery problem with my 9700, so i tried using my wife battery, and it was still the same problem coming out. so then i thought it was an OS problem, so i upgrade it to .593, and it still gave me the same problem. then i tried downgrade it to .578, and it still the same.then my guess was it was a faulty 9700. but i tried the software upgrade to my wife's BB and then she had the same problem as i am.
what's wrong with our 9700's? can anyone help us? i have been looking all over the internet but found no solution.we have the same apps installed beside add ons: ubertwitter, opera mini, google sync, googlemaps,foyage, blackcorpo theme.
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Mar 16, 2012
How can I disconnect the call in when the keypad is lock mode. I have option either to put it silent or answer. how to disconnect?
Info:
iPhone 4S, Network with other sim card
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Apr 27, 2010
Is there a automatic keypad lock on the 9700? I forget to lock it sometimes and i end up calling people in my pocket.
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Aug 6, 2010
I have had Blackberry for over 4 years and got so used to the keypad icon to lock and unlock by pressing *send and now I downloaded newest upgrade os>743 and now that icon and feature is gone and its pissing me off, anyone know if or how I can get it back. (If it ain't broken, why think to fix it)
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Aug 11, 2010
Is there an "auto" keypad lock in the bold 9700? by that a mean can you set it to auto lock the keypad after a certain time of no use like the nokia and other phones, The only way I have found to lock the keypad is with the button on the top left.
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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May 22, 2010
I found out how to lock the keypad on the 9700 after this new screwy update to the 9700.To lock keypad press and hold "A" for 1-2 seconds or push the "lock button" at top left edge of phone.To unlock the keypad go to the very top left corner ridge on the very top of the phone and press the "lock" button.Will take some getting used to but will prevent unwanted calls while holstered or in purse.The best way I found to lock keypad without a password.
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Mar 19, 2010
I have always assigned my left convience key to lock my screen. After updating to 545 I have lost the option to even choose the keypad lock opt. Does neone know where this went? I updated with the official not the beta. Also I notice volume adjustments while on a call is not precise when lowering or raising.
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Sep 8, 2014
After completing a call my screen turned black. It will not turn on, reset, charge, or connect to itunes. It was working fine all day?
Info:
iPhone 4, iOS 7.1.2
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Jul 30, 2010
I just updated the latest software to my bb 9700, upon undating i notice that the "key lock" key and the "standy key" located on top of the phone is not functioning anymore. is that any ways that I can i activate back both the keys? or how do i lock my phone with your latest software.
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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Jul 3, 2012
When I have an active 3-way confrence call and I am asked to "Hit 1 for yes or 2 for NO" the phone tone will not register to pick the number. It sounds the tone, but the other phone line asking for me to hit the number will not register the tone. Any suggestions??
Thanks,
Info:
iPhone 4S, Mac OS X (10.6.8)
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May 30, 2012
I found a very annoying bug in my bold 9900 (latest firmware):When you activate the keypad lock (hardware button on device's top) you are still able to shutdown the device into standby by pressing ~ 5 sec. the power off button (hardware button right side: "power").this is a absolutely no-go.
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Feb 18, 2010
I just ran the latest Blackberry update.Now I don't seem to have the ability to lock the keypad on my device. I had lock set to the right hand convenience button - it is no longer there. The manual says it should be on my home screen, nope not there either.
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Jan 18, 2010
I have BOLD 9700 smartphone and i signed up for new service with AT&T 3 weeks ago, after that i realized that one of the key on the keypad is not functioning, i went to the store and he gave told me he is giving new phone as i am still in the One month policy. But my guess is he hasn't given me new phone instead he gave me a phone which is already used.Any body has idea how to find if the phone is used before or brand new?
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Nov 26, 2011
My bold 9700 stopped working for no reason! The keypad stoped working all of a sudden. I cannot type in my pin, the trackpad doesn't function, the unclock button on top doesn't work and after a few seconds the screen goes black and the only way to bring the light back on is to either connect it to my laptop via USB which will show the clock and once the USB is removed I get the home screen but cannot do anything there again; or i have to remove the battery and reboot but again I would get the black acreen and the cycle would continue.
My email, text messages, missed calls, facebook notifications and all come thru alright and the red light flashes to indicate this and I get the little sign on top of home screen but cannot access anything as the keypad and the trackpad are both completely non-responsive.
I called my mobile from a landline but again i cannot accept the call as pressing the green call button or any other key for that matter doesn't work. I could access the device via the BB desktop software and have backedup and updated the firmware (i was using the most uptodate version untile now without any problems) . The phone has not gotten wet and hasn't been in any damp environment. I haven't got any dodgy apps or security issues for instance as aresult of opening sapm etc.
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Aug 10, 2010
I have noticed my battery losing strength even when it is shut down. Last night I was right at 50% battery strength before shutting it down and going to bed. When turning it on this morning it was at 20%. I understand about things running in the background but even while it is shut down?
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Mar 15, 2010
So my screen today decided not to shut off. I recently upgraded to .545, and I was not having problems until today.
I doubled checked options and I have "Backlight Timeout" set to 30sec.
Even when I "lock" the phone using the upper left key, it turns back on within about 20 seconds. Very odd.
Could it have something to do with a theme I downloaded?
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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May 11, 2010
I want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
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Jan 11, 2010
Anybody know where I can get a replacement qwerty keypad for my 9700 with the red-numbers like the OEM and Rogers 9000 Bolds have? I loved it on my blacked out Bold...and really don't like the all white AT&T keypad. I've looked at Cnn.cn and TrueSupplier...and neither one of those sources have them.
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Aug 4, 2012
I have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
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Jun 3, 2010
Is there any way to shut off the standby button feature and just use it as a mute button? My phone keeps getting put on standby in my pocket and it wont let me take it out of standby.
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Apr 1, 2010
for some reason, when I try to add an appointment on sunday, I can't set the time using the keypad, when I try to get 1x it changes to 00:00 any ideas?
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Aug 9, 2010
I am thinking about customizing my 9700 when I am able to afford it. Though if I do, I won't get a case gor it cause then you wouldn't be able to see it. At the very least, I would like some good screen protectors and a different colored LED keypad. Which supplier should I look at for these parts? I have read some bad stories about TrueSupplier so I am quite leary about them.
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Feb 24, 2010
I have been using 9700 since Early Jan 2010 without any issues but since last 2 weeks the battery is just finishing in 6-10 hours . I have checked all applications/ maps and ensured that they are shut. Is this a battery problem ....
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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Jun 23, 2010
When I got my 9700 Bold I downloaded App World and it worked perfectly. A few days ago it stopped working, it kept freezing. I deleted it and tried to reinstall it, but all of a sudden I get a message saying: This device does not support Why? I am in South Africa. App World IS supported here, at least for free apps. I had it, all my family and friends have it, so I know it works in South Africa. Why can I suddenly not download App World?
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Aug 8, 2012
The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?
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Aug 8, 2012
im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?
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Oct 1, 2015
At least 5 to 10times it automatically shuts down without any information. It happens more when the battery is below 30%.. How to fix this problem.. Mine is 64GB NEXUS 6 bought in Denmark and using in India.
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