BB Bold :: Updating 9700 And Then Suddenly It Disconnected

Aug 8, 2012

im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?

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BB Bold 9700 :: Wireless Network Gets Disconnected When Put Phone In Holster

May 25, 2010

I'm using BB Bold 9700 Version 5.0.0.593. Why is it when I put my BB in holster, my network will always get disconnected after a while? Sometime when I using half way will get disconnected. Do I need to do any setting to keep it connected.

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Eseries / Communicators :: E72: Call Suddenly Disconnected Without Any Reason?

Jan 4, 2010

If i made a call to someone or received any call, after 1-2 minutes talking, then the call suddenly disconnected.. It happened so many times..Is it normal or something wrong somewhere?

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BB Curve :: Device Got Disconnected While Updating?

Jul 30, 2011

I was updating and my latop turned off.I tried to update it again but my software 'update install' button won't work when i click it..and it my signal bar says off now.

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Xperia X10 :: While Updating Disconnected The USB Cord

Feb 10, 2012

while updating my phone (x10 mini) i disconnected the USB cord bymistake.. and now it just wont get on..it jsut vibrates and a sign of a phone n error is displayed!

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Nokia :: 5230 Updating Ovi Suite - Phone Suddenly Turned Off And Updating Stopped

May 1, 2010

I TRIED updating my nokia 5230 by using OVI suite and during update my nokia 5230 suddenly turned off and updating stopped. I disconnected usb cable and tried to turn on the set but it wont turn on. I tried to recharge it and restart it but it also didnt work. Now its still off and I don`t know what to do anymore.

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BB Bold 9700 :: Can't Play Videos - Get "Wireless Network Connection Has Been Disconnected"

May 23, 2010

i have a data plan and i'm able to browse to just about any website and use it. but watching a video on Internet doesn't work.i can go to Internet, see the video thumbnails, but when i wanna play one i always get this message "wireless network connection has been disconnected. please try again."

note that watching Internet videos works fine when i am on my home wifi router. the problem is when i am out using the 3g.btw my apn settings are correct: telus.bb.com.the odd thing is that it worked a couple weeks ago. so what's the deal?

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BB Bold 9700 :: Updating Firmware On 9700

Jan 5, 2010

Im in Uk and bought a 9700 sim free and put my O2 blackberry contract sim in.

I have 5.0.0.321 on at the moment and I looked on the blackberry website under the vendor specific ones and o2 have a newer firmware out.. Ive downloaded it and installed it on my pc then run Desktop Manager, but it says there are no updates for my device..What am I doing wrong?is this the wrong way to update firmware?

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BB Bold 9700 :: Why Can I Suddenly Not Download App World?

Jun 23, 2010

When I got my 9700 Bold I downloaded App World and it worked perfectly. A few days ago it stopped working, it kept freezing. I deleted it and tried to reinstall it, but all of a sudden I get a message saying: This device does not support Why? I am in South Africa. App World IS supported here, at least for free apps. I had it, all my family and friends have it, so I know it works in South Africa. Why can I suddenly not download App World?

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BB Bold :: 9700 Trackpad Not Responding Suddenly

Aug 8, 2012

The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?

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BB Bold 9700 :: Suddenly Stopped Receiving Emails?

Jan 11, 2010

For some reason this evening I'm not receiving emails on my new Bold. I'm able to send emails and access the internet and BBM is working fine. It has been working fine since I got it. I've done the routing tables thing and resent service books. Any other ideas? Edit: I've just noticed I'm not receiving my facebook notifications either.

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BB Bold :: 9700 Is Suddenly Blackout After 50% Battery Life

Aug 28, 2011

I juz notice my new bold 9700 is suddenly blackout after 50% battery life.

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BB Bold :: 9700 - IMAP / Sync Suddenly Stopped Working?

Jan 16, 2012

I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.

A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.

Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.

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BB Bold 9700 :: When In A Call Or BB In Keypad Lock Mode / It Suddenly Shut Off Itself

Apr 16, 2010

I'm a dedicated BB users and have been using many models over the years, but this is the first annoying problem i encounters with the 9700.i bought 2 tMo 9700 last week for me and my wife. when i got home, i updated the os of my 9700 to .586

the problem started when the battery level reach 40%. whenever i'm in a call or the bb in keypad lock mode, it suddenly shut off itself. and then i can't turned it on unless i plugged in the charger. but after it turned on, i can unplugged the charger and the bb would be normal until the battery reach 0%.

i thought i was a battery problem with my 9700, so i tried using my wife battery, and it was still the same problem coming out. so then i thought it was an OS problem, so i upgrade it to .593, and it still gave me the same problem. then i tried downgrade it to .578, and it still the same.then my guess was it was a faulty 9700. but i tried the software upgrade to my wife's BB and then she had the same problem as i am.

what's wrong with our 9700's? can anyone help us? i have been looking all over the internet but found no solution.we have the same apps installed beside add ons: ubertwitter, opera mini, google sync, googlemaps,foyage, blackcorpo theme.

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BB Bold :: 9700 Battery Suddenly Drains Dies And Phone Shuts Off

Mar 26, 2012

Bold 9700 running 6.0, battery suddenly drains dies and phone shuts off, even though there is charge left.I've made sure to exit and close apps so they don't drain in the background.Tried replacing the phone through the carrier.

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BB Bold :: 9700 (OS6) Frozen After Updating?

Jul 8, 2011

Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.

I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.

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BB Bold 9700 :: When Updating App Device Suddenlly Turned Off

Aug 5, 2010

I've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)

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BB Bold 9700 :: Error After Updating Device Software To V 5.0.0.586?

May 3, 2010

After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?

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BB Bold 9700 :: Updating Firmware But Stuck On Task 12 Of 12

Apr 30, 2010

Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.

Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!

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BB Bold 9700 :: Updating Software - Says Error With Internet

Aug 8, 2010

I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?

There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.

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BB Bold :: Updating 9700 OS - No Button To Start Process

Feb 7, 2012

I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.

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BB Bold :: Updating 9700 - Desktop Loader Unable To Connect (Enter Password)

Sep 1, 2011

I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."

The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.

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BB Bold :: Says It Is 'disconnected, Although The Cable Is Connected?

Aug 15, 2011

BB bold 9870 battery went flat. As I have mislaid the Ac charger unit, I connected my BB to my laptop via a USB connecter. Now my BB will not charge at all, and when I go to the BB desktop software icon, it says it is 'disconnected, although the cable is connected! What/where can I go to get my BB working again

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BB Software :: Updating 9700 To V6.0.0.448?

Aug 12, 2011

I'm tryting to update my blackberry to v6.0.0.448 from v6.0.0.418, and it says:An updated Blackberry Desktop Software component must be installed before you can continue.And then I click update, and it shows:An error has occurred while downloading the BlackBerry Desktop Software. Please try again.My Desktop software is up to date, I just reinstalled it today.

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BB Bold 9700 :: Bold 9700 - Outlook Calendar And Contacts - Not Let Select Yes On Wireless Connection

Jan 13, 2010

I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.

When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.

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BB Bold 9700 :: Bold 2 (9700) Media Card Slot Wont Lock

Jul 13, 2010

I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.

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BB Bold 9700 :: Bold 9700 & Outlook 2007 - How To Sync To Get Same Emails Same Time

Sep 3, 2010

I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.

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BB Bold 9700 :: Replaced 9700 Bold Keyboard With Atlas?

Feb 17, 2010

I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?

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BB Bold 9700 :: BB 9700 Bold / Random Keypad Lock

Jul 26, 2010

I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?

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BB Bold 9700 :: Bold 9700 Stuck On Boot Screen

Aug 21, 2010

My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.

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BB Bold 9700 :: On 3rd Bold 9700 - Tmobile / First Two Locked And Rebooted

Mar 20, 2010

First two locked up constantly and rebooted. All I did was:

Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset

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