BB Bold 9700 :: Error After Updating Device Software To V 5.0.0.586?
May 3, 2010
After updating my device software to v 5.0.0.586 from v 5.0.0.423, I encountered the following issues: The keylock key on the top left of my device intermittently does not work. Sometimes, nothing happens, other times it switches the screen off but does not lock the keypad.When hitting the green phone button, the list of recent calls is displayed but the most recent call (at the top of the list) is hidden by the input field and you cannot read the number.I tried a battery pull but this did not help. File free = 120MB. I have since reverted to v 5.0.0.423 but would like to do the upgrade again if these issues can be fixed? Does anyone know anything about this?
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Aug 5, 2010
I've just bought my 9700 and when i was updating the app in my device the device suddenlly turned off
and i cant turn it on no matter what ive done and the red led on the right top is keep blinking ( blink 2 times in a pause)
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Aug 8, 2010
I have a Bold 9700 and tried to update the software etc today and got 361 tasks out of 399 using the updater, when an error message came up telling me that there was a problem with the internet?
There wasn't, everything was working fine using the normal browser, so does anyone know what went wrong.I did switch off the anti-virus half way thro'.
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May 20, 2010
I have been having issues with device software version 586. I have been getting uncaught exception with the phone. As well as my calendar and task do not merge any more. I have decided to downgrade back to version .330 until the bugs are worked out. Is anyone aware of this?
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May 20, 2010
Does anyone notice that the standby mode does not work with software? Also the to do list cannot be seen on the calendar. Does anyone have a solution to this?
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Jan 28, 2012
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
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Apr 30, 2012
I'm trying to update my iphone 4. Itunes keeps giving me an error message and the support page said I needed to update itunes. So i did but I keep getting the same error message.
Info:
iPhone 4, iOS 5.0.1
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Mar 18, 2012
I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.When I select the reset option, the above mentioned process just repeats itself.
My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
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Feb 22, 2012
I get this error while update is downloading module 739
An error has occured while downloading software for your device. verify your internet connection or try again later, if the problem persists
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Jul 19, 2012
I just upgraded my device to os6, but the 'updating applications' did not complete. Instead it displayed a message about 'invalid signature'.
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Jan 15, 2016
I have serious problem can't flash any rom via odin 3.10.7 I tried yesterday and flash G920FXXU3COI9_G920FOXX3COI6_XEO
Today I tried install BTU and odin giving me sth like that. Cant update any new oryginal rom... Softbricked
<ID:0/003> Added!!
<OSM> Enter CS for MD5..
<OSM> Binary Check MD5.. Do not unplug the cable..
<OSM> Please wait..
<OSM> Checking MD5 finished Sucessfully..
<OSM> Leave CS..
<ID:0/003> Removed!!
[Code] .....
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Sep 24, 2011
I have made 3 attempts to update the device software on my Blackberry and every time I get an error message part way through the update then my Blackberry turns itself off and reboots. Error message: A fatal error has occurred while updating your device's software. Please try again. This happens at the same point every time - task 6 of 12 - reconnecting jvm.
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May 15, 2010
Device: Nokia 5230
Provider: 02
Pay as you go (Text and web, unlim text and internet)
First problem:Updating my device;When I try to update my device, it hangs for a few seconds on 'connecting', then I get a connection error. I can connect to the net easy enough, but not update my device.
Second problem.Installing Ebuddy;I've downloaded the popular social networking application to my phone, but when it comes to installing it, i get the error message saying "CONNECTION FAILED! Your internet settings must be activated for Java applications, or try again later.
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Jan 5, 2010
Im in Uk and bought a 9700 sim free and put my O2 blackberry contract sim in.
I have 5.0.0.321 on at the moment and I looked on the blackberry website under the vendor specific ones and o2 have a newer firmware out.. Ive downloaded it and installed it on my pc then run Desktop Manager, but it says there are no updates for my device..What am I doing wrong?is this the wrong way to update firmware?
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Jul 28, 2010
I have a BB 8900, and I am trying to update the BB Device software to the latest 5.0 version, but everytime I connect my device to the computer and attempt the update through Internet Explorer, it shows that I have the latest software (4.6). How can I update this?, is this device software not yet for the Devices in Latin America?, I am located in Panama.
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Nov 8, 2011
I am an owner of a Blackberry Bold 9000 device currently running OS v.4.6. I would like to update my device software to OS 5 so that I could have accessibility to new features and applications. BUT when I connect my device to my PC(running WIN 7) and check for updates through the blackberry.com/update website I get a pop-up window saying that there are no updates available...In addition, when I check from my desktop manager for updates again I get the message that no updates are available... Since I searched this issue a lot on blackberry forums I found out that I might be able to update my device software through wi-fi. But my device does not have an option for a wireless update...
so is there any way I could update my device software to OS 5? ACTUALLY, is this possible for Bold 9000 or I'm just chasing rainbows?
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Jul 8, 2011
Today, I signed up for Blackberry Email Service with T-Mobile. I got a message that an update was available, so I downloaded and installed it. However, when the Blackberry rebooted after the installation, (which seemed to take much longer than normal), the screen reads "Blackberry Platform 6.6.0.195" followed by a listing of all of the programs and apps on the Blackberry. There's also an error message that reads, "Uncaught Exception: java.lang.Null Pointer Exception". When I click "OK" there is another message reading, "Uncaught Exception:ApplicationRegistry.wait For(0xbfca09409ffe99e5) timeout. Then I get another reading, "Uncaught Exception:java.lang.Error" Every application on the list seems to have an error, and nothing will open. But I can't even shut the phone off. I have tried all of the four different reboot methods, but nothing seems to work.
I am wondering if I were to sync the Blackberry with the Blackberry Desktop Manager on my lpatop if it would reset the OS to the way it was before the update.
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Aug 20, 2010
"One or more modules could not be resolved." That's what BB Desktop Software keeps giving me when I try to load OS 5.0.0.810 onto my Sprint Bold 9650. I deleted the vendor.xml file beforehand, so I'm not sure what the problem is.
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Aug 8, 2012
im updating may blackberry bold 9700 and then suddenly it disconnected. after that i tried it again but in the middle of the update my phone suddenly turn off and then the red light flash twice, what should i do?
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Nov 17, 2011
My update hung at the status "reconnecting to jvm." I know that this has been a problem in the past. A backup was made before installation; and although a second update attempt was succesful, I am unable to find or use the backup that the loader made. I also tried connecting the phone to another computer that I had previously backed it up on, but the computer now recognizes the phone as new, and not as the phone previously backed up. how to correct it? I really just need to restore the contacts.
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Apr 30, 2010
Got my bold 9700 a month ago and finally decided to update to the latest firmware using the desktop manager.
Everything was going all fine and dandy but it is currently stuck on task 12 of 12 (restore device data) and hasnt moved for 3 hrs now...I don't want to unplug the device as it says unplugging may render some data unusable!
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Feb 7, 2012
I connected my BB to Desktop Software but there's no button that is supposed to update my OS. It's just written that i have OS: 5.0 Bundle 1149.
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Aug 2, 2010
Error Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
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Sep 1, 2011
I just updated my BB 9700 for the first time (511 updates to be exact). The upgrade is currently at 11 out of 12 upgrades and it is taking about 45 minutes to initialize before it gives me the message: "The desktop loader is unable to connect to the device, you may need to enter a password on the device."
The BB is not asking for password and I do not have any password protection on it. I have unplugged the USB from computer and the phone, reconnected and clicked retry and it continues to give me the same message 45 minutes later. I am freaking out a bit because it cleared all my contacts off and I believe the process it is trying to do is to restore that information.
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Jan 11, 2012
I got a new BB Bold 9780. When I try and go into the App World and then into "My World", I get the following error code: "Device token storage exception ((Error Id: 40670)".
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Jan 27, 2010
What is the best device bold 9000 or 9700.And why?
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Jan 15, 2010
I woke up in the middle of the night and saw my bberry at the start up screen with the white bar. It was at the 75%. I don't recall installing any apps before i slept which would require a reboot. So, i pull out the battery and reinsert it. It was still stuck at 75%. Tried it a few times this morning and still at the start up screen. I need help ASAP!
I called T-Mobile and they said a file is corrupted and would need to send me a replacement.Is there anything i could do?
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