BB Bold 9700 :: Device Not Starting Up
Jan 15, 2010
I woke up in the middle of the night and saw my bberry at the start up screen with the white bar. It was at the 75%. I don't recall installing any apps before i slept which would require a reboot. So, i pull out the battery and reinsert it. It was still stuck at 75%. Tried it a few times this morning and still at the start up screen. I need help ASAP!
I called T-Mobile and they said a file is corrupted and would need to send me a replacement.Is there anything i could do?
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Oct 10, 2011
My Bold 9700 is loading less than a quarter then switching off and starting again.
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Jan 29, 2010
I want to sync with an outlook calender on a notebook. There is an internet connection, but i do not have the password to go online (we have a Token because it is the notebook of the company i am working for). If the Desktop Software tries to get online, it does not find the connection. (Proxy) Is there a possibility to sync with outlook, without going online first. With my last Blackberry 8900 it was possible.
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Jan 27, 2010
What is the best device bold 9000 or 9700.And why?
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Sep 7, 2010
Is it possible to use the charging pod for BB Bold 9700 (as shown in the Crackberry shop) with a BB Bold 9700 which has a silicone skin cover? I am not quite clear how the pod works.
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Aug 28, 2010
My bb device refuse to update. My current device software version is 5.0.0.321 and BB desktop software version is updated to last version. the problem is when I connect my mobile to the PC and desktop software running and I choose update my device a window come up and said there are no BB device software updates available. I also tried to use wireless update and it was useless it doesnt work with me neither.
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Mar 17, 2010
I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.
Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.
The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.
All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?
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Nov 5, 2012
I am using BB Bold 9700. I restored my data on my fone via BDM, since after that my device reboots automatically.
I have tried removing battery, also changed battery, i wiped the entire device also but it is still the same problem. While using anything it reboots by self.
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Aug 16, 2010
does anyone know of a program i can download that allows me to open certain websites when is says "The page you requested could not be loaded; it is too large for this device."?
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Jun 9, 2010
I was travelling with a friend who is using Storm 2. We were comparing our devices and founf that at certain area the Storm 2 signal is on 3G with the bb logo but my Bold 9700 signal shows EDGE. But when I change the option at Mobile Network to 3G only, my Bold 9700 is able to lock the signal to 3G, however when I change back Mobile Network to 3G & 2G it goes back o EDGE (not immediately though).
I am currently running OS .680.... Is there a fix to the problem above or it is a known Bold 9700 issue or a known .680 issue. I have not try this with previous OS so not sure if it will acted differently.Any opinion. Am considering downgrading the OS but will wait for feedback first.
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Jan 31, 2010
I tried to download it, the download is denied with "unsupported device", while according to other information on the site, the device, country, provider etc. is supported. When trying other applications on the site, all the downloads are denied too. I get redirected to "download AppWorld" or to "have it emailed to yourself". Accessing this email from the blackberry finally redirects me to the "unsupported device" page again. I also tried to download it with a web browser, the site says it isn't possible. They require Internet Explorer. So I started kvm, and tried this (in violation of any security policies). There are more requirements, ActiveX, clicking popups away, and cycling through some pages a few times. Then it tells me I need an USB driver to download. But I don't download via USB, I download via the internet? When on the blackberry, I tried WLAN and EGDE, it doesn't work with any.
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Mar 22, 2010
Just wondering what the normal free memory should be on the 9700? I am running 5.0.0.545 and have ubertwitter, aim, msn, bbtran, yahtzee tiger woods 2009 wordsearch facebook google maps compass, fmylife, textsfromlastnight, shazam, tetherberry, kayak, movies, weathereye, monopoly here and now, tetris and texttwist installed. Sounds like lots of apps buut they are all under 1mb.
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Aug 17, 2010
I have got a Bold 9700 running with a firmware which does not seem to be branded from a speciel provider, nor locked to any provider. In that case I guess it is a pure RIM firmware which is installed. Does anyone know where I can get the RIM firmwares instead of installing a branded release?
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Feb 1, 2010
Just got a new one.
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Apr 22, 2010
mine has around 120mb free wheb purchased new. is this about right. i thought it had twice that? i assume the system takes a bit of it? but then i saw a Internet video and the guys bb is loaded with apps and still got 130mb free. search in Internet "blackberry 9700(onyx) over review". why is that? makes me wonder. is it cuz his is a tester model?
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Feb 7, 2010
Do I really need to reserve before it becomes an issue. I have a fair amount of free and paid apps, probably between 15-20. Right now, I am at 86 MB remaining. How low have some of you gotten before you notice any kind of problems? I have an 8GB SD card for pics, music, etc., so plenty of room there.
I'm a little surprised for as advanced as this device is that you only get 256MB of space (much less than that, really) for applications. Kinda reminds me of the problem the Nintendo Wii had, where they had an SD card slot, but you couldn't save and programs on it until they did a firmware update later on.
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Apr 7, 2010
Is the newest, latest EastAsia OS for the 9700 still 5.0.0.442?
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Jan 9, 2010
AFTER A MONTH WITH THE 9700 I JUST RAN THE SWITCH DEVICE WIZARD TO PORT SOME APPS AND SUCH FROM CURVE 8310.NOW EVERYTHING ON THE 9700 LOOKS LIKE THE 8310 AND I LOST ALL MY SMS/E-MAILS/ETC BUT THE APPS HAVE ALL SWITCHED OVER(EVEN THE THEME IS NOW FROM THE 8310)I THOUGHT I HAD A HANDLE ON THIS BUT APPARENTLY DO NOT - RAN THE SWITCH BACK WIZARD ONLY TO BE IN THE SAME BOAT AS BEFORE.HOW BAD IS THIS AM I COMPLETELY UNABLE TO RESTORE MY ORIGINAL 9700 SETTINGS?
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May 20, 2010
I have been having issues with device software version 586. I have been getting uncaught exception with the phone. As well as my calendar and task do not merge any more. I have decided to downgrade back to version .330 until the bugs are worked out. Is anyone aware of this?
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Mar 31, 2010
Some where along the line I did something and I cannot remeber what it was, when I used to attache the USB cabel I would be asked if I want to use the device as a mass storage device, I don't get asked that any more. There was also something that puts my phione in to bedside mode when charging, I set this, but I cannot remember where I set it.
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May 20, 2010
Does anyone notice that the standby mode does not work with software? Also the to do list cannot be seen on the calendar. Does anyone have a solution to this?
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May 29, 2010
Recently I have bought blackberry 9700 bold from O2 network in UK and it is blocked. Actually it is a contract mobile so they will not tell me the way how to unlock it until the contract finishes. So can any one tell me can i unlock it in free?
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Dec 5, 2012
I updated the software of my BB Bold 9700 from ver 5.0 to ver 6.0 Bundle 2475. Now when i restart my device, it works well for around a minute but then it gets hanged and I cant use it any further. I tried connecting it with BB Desktop Software but the problem still persists. One of the reason for this could be inadequate phone memory. So is there any way I can get back to ver 5.0 now?
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Jul 9, 2011
Im the unfortunate user of BB9700. I m unable to turn off the camera flash and it stays very bright even the device is turned off.. I pulled out the battery many times and also updated the OS, but still the problem remains same.
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Jul 30, 2011
My Bold 9700 is not showing old messages in the device. It does however, show that they are there but only in draft mode without ANY DATA in them what so ever. I don't know what caused this but I updated, Facebook, Twitter, App World and WhatsAPP lately. I also deleted BB Maps as the device was running low on application memory. Now the Application center on trying to populate/update the list shows Error 404.there are some really important messages that I'd like to recover.I do have a back-up of the device but will restoring to the back-up delete my current messages (the ones after the back-up)?
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Apr 5, 2011
I can't access my ID from my device Bold 9700 with the latest OS 6! my service provider telling it's a problem of blackberry !
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Jul 6, 2010
I've had my AT&T Blackberry Bold 9700 since November of 2009 and am just experiencing this problem. My device is set so the back light goes off after 20 seconds. Whenever I put it down or lock it, the back light goes off just as it should. But, within 5-10 minutes, it turns back on without provocation and won't shut off again until I unlock and re-lock the phone.
As you can imagine, this is killing my battery life. I've tried playing with the settings, but nothing seems to do the trick. I've rebooted several times and removed the battery twice, but neither has worked. Anyone encounter this issue and/or have any suggestions on how to fix it?
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Jan 8, 2010
att bold 9700.uber Noob with BB.Company email is Microsoft exchange "outlook" web based, so I can log into my email with username/password from any basic internet access port. company has BES for BB users and I've got BIS data plan. I'd rather not pay for the higher data plan as I pay my own expenses (including device and mth charges) and I don't have to have real time/instant email access to company mail. I WOULD like my phone to have it receive my comp mail by having my outlook email "forward" it (i've tried that with no success) or by programming my BB to "go check for mail" from that account every so often.
any ideas on how I can get my company "outlook" email to forward to my blackberry email? or even my YahooMail (it notifies me already)
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Jan 29, 2010
I'm switching from an 8800 to the 9700. When I connected the 8800, whatever it did took a few minutes (it has you connect the old device). Then I connected the 9700 as it asked me to, and that was at least an hour and 15 minutes ago. It says "Task in progress", and on the progress bar it has not moved a millimeter. Like, nothing. I have maybe 30-40 contacts and no extra software, and 3 messenger contacts.
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May 12, 2010
I don't think this is a 9700 specific thing but if you press alt lglg it gives you an event log sorta like cache on a computer and some say clearing it helps your bb run better can anyone clarify this before I try it
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