BB Bold 9700 :: Device Set Back Light Goes Off After 20 Seconds
Jul 6, 2010
I've had my AT&T Blackberry Bold 9700 since November of 2009 and am just experiencing this problem. My device is set so the back light goes off after 20 seconds. Whenever I put it down or lock it, the back light goes off just as it should. But, within 5-10 minutes, it turns back on without provocation and won't shut off again until I unlock and re-lock the phone.
As you can imagine, this is killing my battery life. I've tried playing with the settings, but nothing seems to do the trick. I've rebooted several times and removed the battery twice, but neither has worked. Anyone encounter this issue and/or have any suggestions on how to fix it?
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Apr 6, 2010
My BB screen back-light never tur off, I allready use every time option an never go off
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Aug 14, 2010
I just got my new Captivate and it is a very nice phone. I have one issue with it and wanted to know if it is normal or do I have a defective phone. No matter where i am and what type of light I am in (i.e sunlight,darkness etc) the back light for the 4 buttons below the screen (Home, Menu,Search and back) turns off after about 2-3 seconds which is very quickly. It comes back on if I touch the buttons or if I touch the screen. I see a backlight timer for the screen but not for the touch sensitive buttons. Is it normal that the backlight for the buttons goes out in 2-3 seconds? Of do I have a defect?
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Aug 18, 2011
my blackberry just got nuked and all of the data hasn't been backed up yet (I know, foolish thing). I was wondering if the remote back up feature could be automatically done. I have registered my email account on my blackberry device but not yet remotely back ups all the pin.
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Dec 8, 2011
Plugged my phone into the charger last night with everything working fine. This morning, the phone is dead. The red light blinks on and off every 10 seconds or so but, nothing else. Tried everything but, no life.
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Feb 14, 2012
I got a blackberry 9900 no less than 2 days ago, I havent dropped it or wet it or anything it is in perfect condontion. I left it to charge last night around 11 and woke up at 6 and it will not turn on at all the only thing that happens is the LED light keep flashing red every 30 seconds, i have tried taking out the battery and putting it back, i have also tried leaving it to charge and plugging it into my computer
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Nov 30, 2012
I was using my phone perfectly fine and in working condition. Then i put it on charge over night. I woke up in the morning to find that my phone wouldn't turn on. When I tried charging it, the red light came on for about 5-10 seconds then turned off. My phone still didn't turn on. i need to use my bbm urgently! It has been like this for 2 whole days now and i need to use my phone!!
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Nov 9, 2012
I baught my blackberry Bold 9900 this year (March 2012). I've been using it since then but recently it started developing problems like freezing and all. Last night the battery was around 30% (Enough to last couple of hours) the phone just freezed and won't turn on. It keeps flashing red light 3 times every 3 seconds.
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Dec 12, 2011
my device does not turn on, the LED light turn on red for about 15 seconds and then off, the only thing I can see in the screen is the battery charging symbol when I plugged it in for about 3 min and then nothing, I try another battery and is not it.
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Jun 28, 2010
When I plugged in my blackberry to the wall charger to charge, the indicator light will light up red for a few seconds then shut off, then it will light up again then shut off, keeps doing this, does this mean it is charging? I left it charging over night and tried to turn it on in the morning but it was still completely dead. Sometimes the charger has problems making a connection, and usually I can see when that is happening from the lightening bolt sign when the phone is on So I'm wondering if it was just because it wasn't making a connection before that it didn't charge and if the red light on and off indicates that it is charging or not?
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Oct 1, 2011
Is there a way to have the keyboard backlight work the same as the sreen backlight?
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May 29, 2010
I purchased my N97 about a year ago and I absolutely adore it. I haven't run into any problems until last week. When I turn on my phone, enter the unlock code and use it to do whatever I need to do, it works fine. However, if I lock the phone or let the backlight shut off, it won't turn back on and neither do the lights on the number keys. Here is the funny part: If I press the power key (as if I were to change my profile) the backlight turns on, allowing me to see the screen, but the number keys don't light up! Does anyone know what I can do?
I'm not very tech savvy (so please don't laugh if my solutions are completely wrong), but here are some of the things I have done to try and rectify the problem:
- Let the battery drain completely and charged it in the hopes that it would rectify itself like it has in the past with other issues
- Took out the battery, SIM card and memory card just to make sure everything was inserted properly
- Restored the phone to factory settings
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Jun 20, 2010
My 9700 will video for approx 17 secs using 277kb before it says No space left to record video. I have a 4gb media card.
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Jun 28, 2011
Using Bold 9700 Ver # 6.0.0.461 Running updated version of Blackberry Desktop Manager 6.0.1 with Windows 7 and Outlook 2003 with SP3. Use agenda view for calendar, tried the "Show free time in Agenda View" but didn't like it so unclicked it and now, when I open my calendar; the current appts show for a couple of seconds, then it jumps to my last appts in 2014. If I check the free time box again and try to open my calendar it doesn't jump ahead. If I uncheck it again, it jumps ahead again. I've tried turning it off and taking the battery out but doesn't work. The local Telus store never heard of it before.
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Jan 12, 2010
I have the device set up for "Bedside Mode" when charging (sits in the OEM dock at night). I left the device "on" and placed in the dock. The keyboard light, screen all dim as they should and the "clock" displays on screen as well. Then after about 20 sec the keyboard buttons all turn on and the screen brightens up. A couple of sec's later they all dim back down. This process repeats itself over and over like the damn thing has a heartbeat or something! I don't recall this doing this the first two nights that I used the new dock/bedside mode.
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Sep 1, 2010
Need a clock that shows seconds or even second hand to sync items at work.
Spent some time in the past researching this but nothing for free found. Suprised only options are applications to buy. Does anyone else find that so basic that it should be included or free or is it just me?
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Sep 1, 2011
Recently noticed that my keyboard backlight is out. I am driving myself crazy wondering if I ever had keyboard backlighting. Verizon Wireless support had no answers, but suggested that we hardset the Bold again. If that doesn't work, then they will replace with a "like new" phone. Is there keyboard backlighting on this model? If so, any suggestions to fix? Lastly, anyone had any luck with challenging the "like new" exchange policy for a phone just 4 months old.?
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Oct 22, 2011
I have this old 9700 I got from a friend that he says is bricked. I took a look at it and when I put a battery on it, it blinks twice, pause and blinks twice again. It does that and never loads. So I thought, this would be an easy fix. I would just reload the OS and it's good to go. But I was wrong.First thing I did is I went and installed an OS6 (.650) and tried the loader.exe but when I click on Next, it does't recognize a PIN, it says USB-PIN: UNKNOWN. I clicked on next nevertheless and tried to reload the OS but then it won't go past the Loading JVM step which is the second step I guess, being 'Erasing Applications' as the first one. I left it for a couple of hours and it still won't load the OS.Next thing I did is tried to wipe the phone using BBSAK, CrackUtil and JL_Cmder. With the CrackUtil, it says 'Phone not connected' while the JL_Cmder won't let me wipe it. It just keeps on going back to the Menu after I've typed 'blackberry'. The BBSAK won't recognize the phone either.I tried using Desktop Manager as well. It can see that the phone is a 9700 but on the PIN, it says 0.One more thing I noticed, when I put on the battery, the red blinks but when I take off the battery and just plug the USB cord, it won't do anything. My computer will do something (makes a sound and 'recognize' the device in a way) ONLY if I have the battery put on before I put the USB cord on. If it's the USB cord alone, without the battery, it stays dead. Which is weird since in my experience, my computer always recognize BlackBerry devices whether a battery is present or not when you plug the USB cord.Oh and BTW, now my computer doesn't read my phone anymore, whether I put the battery in or not. The phone keeps blinking though, when I have the battery on. Blinks twice, pause and do it all over again.
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Sep 3, 2010
Yesterday I was waiting for an important call but needed a shower so I took my phone into the bathroom and put it in a dry safe place where I would hear it ring if need be. It did so I quickly jumped out of the shower, dried hands and answered a message. Few minutes later when back at my desk at home I realized the bold was behaving weird, key presses were not doing the right function, i.e. a press of the back key brought up jk or other letters on the screen etc.
It did not sustain water damage, at worst my hands were merely damp when used so I just figured pop it down for a while and let it 'dry' (it wasn't wet but you know what I mean, its all I could think of) picked it up maybe 15 minutes later and it appeared to have died. Now, its 15 months old (and was a refurbished handset direct from 02 when I got it so its had a hard life) its been bumped, and not long after I got it I broke the screen (LCD bleed) so I had it repaired which forfeited the warranty, also the trackball has been a constant nightmare to me, it stops working in one or more direction regularly.
I've found the solution to this to be to clean the trackball gently with a q-tip dipped in clear alcohol, after some time this usually works, but a couple of months ago I could not get this to work at all so after 2 weeks of a phone that would not scroll left I had the trackball replaced. I now had issues with the trackball not selecting when I push down but this is got around by using the return key or it does sometimes work if you push hard. So, with this new flashing red light failure I took it back to the place that replaced the screen. They kept it for 24 hours and when I went back to collect it they said it was a component failure and beyond economic repair.
Quite truthfully though I got the impression that they actually just couldn't be bothered as it was a hard job. Came home and started researching, other posts I have read lead me to believe that if the LED comes on in any way all is not lost. My computer does not recognize the phone when I try and connect it via USB, although just now I tried again and windows acknowledged that a device had just been plugged in, but the blackberry software still did not detect anything. What can I try now? I am not tech savvy so it will need to be clearly laid out for idiots.
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Jan 9, 2012
Further to that, when the keypad is locked it automatically unlocks after a few moments.My other devices would automatically light up when I remove device from jacket, now its on all the time and I am constantly dialing numbers unknowingly.
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Mar 1, 2010
When charging the phone yhe screen has a clock that stays on and the key pad as well. The only way i can get it to sleep is to put it into the case it came with.
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Apr 8, 2010
so my led light keeps flashing even after i open up and reply to a bbm convo, it's happened on my curve 8900, bold 9000 and now my 9700, and it's only with bbm convo's. in order to get rid of the light i have to mark convo as unread then open it and it will go away, im sick of doing this, any insight?
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Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Aug 6, 2012
I HAVE A BLACKBERRY PHONE THAT I BOUGHT RECENTLY,I REALIZED THAT WHEN I TURN IT ON IT STAYS ON FOR ABOUT A MINUTES THEN THE BACK LIGHT ON THE PHONE TURN OFF AND THEN THE PHONE DOES NOTHING MORE,ITS LIKE THE PHONE FREEZE UP,I REALIZED THAT I CAN STILL SEE THE MENU OPTION ON THE SCREEN EVEN THOUGHT THE BACKLIGHT IS TURNED OFF.I THOUGHT IT WAS A SOFTWARE ISSUE SO I REINSTALLED IT AND THE PROBLEM STILL OCCURS...IM NOT SURE IF ITS SOMETHING WRONG WITH THE CIRCUIT BOARD ON THE PHONE.
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Oct 25, 2011
My phone just went off on its own. The LED shows for about five seconds on n off when i plug the phone to a wall charger. I have pulled the battery and reinserted but nothing changed. I charged it over night and the phone flickered on and off this morning the went off again to its off status.
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Aug 28, 2011
My BB wont turn on!i plugged it in to charge and it just doesnt?the red light comes on for about 10 seconds and thats about it?
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Mar 15, 2010
I have the blackberry bold 9700 the LED light to alert you of messages etc. Will not stop flashing. I pulled out the battery and that's when the flashing started I thought pulling the battery out again would work but it hasn't stopped it flashes several times stops and flashes again a min later. I checked all apps and messages but cannot find any alerts. Its been over a week but the problem has not corrected itsel
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May 16, 2011
Camera light suddenly came on. Cannot get it to turn off. Tried setting the light to off, no luck. Pulled the battery while off as well as while on and re-boot without success. As soon as the battery is connected the light comes on.
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Jul 12, 2011
Bold 9700 - the green light keeps flashing?
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