BB Bold 9700 :: Why Trackpad Has No Light
Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Jan 6, 2010
Does your trackpad move down when you press the bottom of the trackpad? Once it's a bit downwards, I touch the top of the trackpad and it moves back in place.
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Mar 5, 2010
i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?
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Jul 6, 2010
When I press the trackpad it does not have a "click" sound though it works. Is that normal?
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Mar 9, 2010
So I had my bold for about 3 months now... I'm always constantly on it; always checking BBM's and text messages. One day I noticed that the cursor would move as I am typing a message. I was like wtf but I ignored it... then it kept happening and I noticed that this only happened when I was outside and had my phone out...
I tried using my phone under my desk lamp and there's nothing wrong it. It's something about the sunlight when I'm using my phone that makes the trackpad move in different directions.
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Jun 4, 2010
Just curious if anyone else has an issue where the wind moves your cursor? My sensitivity is set at 70/70 which is the same as other people but they don't seem to have this issue.
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Dec 18, 2011
The trackpad on my Blackberry Bold 9700 works intermittently. I've:
- Updated the software OS 6.
- Done a hard reset.
- Done multiple soft resets.
I also tried cleaning the trackpad with paper (read somewhere that it's the oils on fingers that causes the problem).
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Aug 8, 2012
The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?
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Mar 25, 2012
I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
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Feb 16, 2011
I have just updated my phone to the new software via the blackberry desktop software for a mac, as prompted to by the software, but after the update i can not scroll down on the software agreement so I can not use the phone! I downgraded the software version back to 5. something and it works fine. have tried rebooting the device,taking out the battery, re installing 6.0 and nothing seems to work.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Jan 15, 2010
yesterday my colleague brought blackberry 8520, i was exited about optical trackpad. but i am shocked that sensitivity is very bad even after the make it to highest one. i am planning to buy bb9700 in near future. does BB9700 even have same useless trackpad.
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May 23, 2010
I used to be able to use the trackpad for zooming when taking pictures or recording videos. This has suddenly stopped and I cannot figure out why.
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Nov 11, 2010
I have the 9700 and for about the past week the trackpad has only worked part of the time. It will quit working and all I have to do to get it to work for a while is do a battery pull. But, this only works part of the time.
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Jul 1, 2011
This problem just started happening. The trackpad would scroll without any problems, but pressing it down (to select) will not work. It does have tactile feedback, and you can feel the button depress, but on the phone, nothing happens.I've tried everything (hard resets, soft resets, battery pulls, etc) but it still doesn't work.I was starting to get used to just hitting the Enter button on the keyboard until my girl turned of the 'Mobile Networks' in the radio menu somewhere. When you're trying to turn it back on using the enter key, all it does is go to the next selection. I am quite experienced with these phones and I have replaced the trackpad on these phones before, but right now my girl has it and she's off island.
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Jan 1, 2010
i had a bold 9700 about 3 weeks been working fine then all of a sudden last got this strange problem, when i click on the trackpad to any menu it works fine, clicking reading texts fine, when i click on the browser it comes up fine, then when i go bookmark then click on site its fine, but once on site when scrolling and want to click on something nothing happens ??? its not skipped a beat in 3 weeks, then this last night not changed any settings at all or installed anything but it only does this when on web pages and try to click on something or item tried on numerous sites. any ideas ??? doing any thing else button works fine i,m running lastest os thanks
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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Mar 21, 2012
I've had a big problem using my 9900 in bright daylight outdoors, I'm not 100% sure if it's due to heat, or the bright light, but the menus keep going up by themselves to the point where it's very hard to use the phone. I can control the menus by using the touch screen, but it's very difficult with the trackpad because they just keep going up.
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Mar 1, 2010
When charging the phone yhe screen has a clock that stays on and the key pad as well. The only way i can get it to sleep is to put it into the case it came with.
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Apr 8, 2010
so my led light keeps flashing even after i open up and reply to a bbm convo, it's happened on my curve 8900, bold 9000 and now my 9700, and it's only with bbm convo's. in order to get rid of the light i have to mark convo as unread then open it and it will go away, im sick of doing this, any insight?
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Feb 14, 2011
I'm new to the forum and have some frustration after "upgrading" to OS 6. I have a Curve 3G through Verizon Wireless, and when I got it a month ago all was great with OS 5. I updated it to OS 6 when it came out a couple weeks ago from VZW, and since then have had a ton of problems. The first was battery drain, which was solved by removing BBM. The second is more frustrating. Since the upgrade, my cursor seems to jump out of my text message or email very easily while typing. I also notice that when selecting apps it seems that my trackpad jumps around quite easily. They both seem to be exaggerated when outside or sitting near a light or window. It almost acts like the trackpad is effected by light and is causing the cursor to be moved out of my message or around my screen since I've updated software versions. I have tried several battery pulls without success and while I enjoy the new features of OS 6, I don't enjoy the hassles. I feel like the only way to solve the issue is to go back to OS 5 untl there are some patches to fix some of these bugs.
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Mar 15, 2010
I have the blackberry bold 9700 the LED light to alert you of messages etc. Will not stop flashing. I pulled out the battery and that's when the flashing started I thought pulling the battery out again would work but it hasn't stopped it flashes several times stops and flashes again a min later. I checked all apps and messages but cannot find any alerts. Its been over a week but the problem has not corrected itsel
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May 16, 2011
Camera light suddenly came on. Cannot get it to turn off. Tried setting the light to off, no luck. Pulled the battery while off as well as while on and re-boot without success. As soon as the battery is connected the light comes on.
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Jul 12, 2011
Bold 9700 - the green light keeps flashing?
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Feb 24, 2012
I have a Blackberry Bold 9700, and this problem only just began today. After updating the Blackberry App World software and rebooting the device, the red light began flashing as soon as the phone turned back on even though there were no new notifications, and no updates required. I tried switching a few things on and off, but it had no affect. So I performed a battery pull and it solved the problem...until I received an email on my device, and the light would not turn off after I read the email.
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Jul 6, 2010
I've had my AT&T Blackberry Bold 9700 since November of 2009 and am just experiencing this problem. My device is set so the back light goes off after 20 seconds. Whenever I put it down or lock it, the back light goes off just as it should. But, within 5-10 minutes, it turns back on without provocation and won't shut off again until I unlock and re-lock the phone.
As you can imagine, this is killing my battery life. I've tried playing with the settings, but nothing seems to do the trick. I've rebooted several times and removed the battery twice, but neither has worked. Anyone encounter this issue and/or have any suggestions on how to fix it?
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