BB Bold 9700 :: Trackpad Super Malfunction

Aug 6, 2010

I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.

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BB Bold :: Hang Up Call, Keyboard & Trackpad Malfunction

Oct 12, 2011

I have a BlackBerry 9700. Yesterday the keyboard became really weird. It strted pressing u even if i was pressing something else. Also if i pressed q,e or some other letters it would close the text message I was writing. Also if i pressed spacebar, it would keep going till i pressed something else (same with backspace). the buttons either side of the trackpad (back, menu, ring, hang up buttons) keep flashing , like blinking on and off and the trackpad isnt working amazingly. whenever there is call keep on rejecting. This all happened in one day

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BB Curve :: Trackpad And A/Lock Key Malfunction On 8530?

Nov 17, 2011

For some reason, the A/Lock key and trackpad on my Curve 8530 are acting weird. It's as if I accidentally touched some series of keys that has now cause those two things to malfunction.The A/lock key isn't working at all. So I literally cannot type the letter A. As for the trackpad, it works fine on the home screen, but when I go into Menu, the trackpad will not scroll to the various applications/folders unless I hold the shift key while I scroll. If I pull up an application like Facebook, the scroll key doesn't work at all. But if I go into my email, I am able to scroll through the list of message and can scroll within individual messages themselves.I thought that if I completely wiped my BB and went back to factory settings that might restore things, but since my A key doesn't work, I can't type the word "blackberry" in order to confirm the wipe.

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BB Bold 9700 :: Inbox Interface Malfunction

May 23, 2010

If I receive a message (SMS for example) then press back to read another SMS from a different contact, and then try to reply to the second message I read for some reason my 9700 sets up a reply for the message of the first sender and not the second sender. This is a recent problem and can not seem to figure out why it is doing this.This best way to describe what it is doing is "lagging".Also, sometime when I select "katie" in my phone it will randomly call "nancy".This happens multiple times in a row.

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BB Bold 9700 :: Audible Roll Malfunction

Jan 8, 2010

I activated audible roll (Click) within the "Scree/Keyborad" section, nevertheless, there is no trackpad sound.The sound profile "Normal" is activated.

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BB Bold 9700 :: Super Slow Battery Charge On Data On USB

Jan 21, 2010

My phone charges sooooooo slow when I plug it into the USB on my computer with the data cable. It takes a couple of hours to go from low to 50%. This just started happening and.

It doesn't appear that anything is wrong with the cable - I've only used it a few times. A lightning bolt is appearing and it is charging for sure. It hasn't always done this - or at least I don't thinks so. I've backed up and restored data on my desktop through the USB without a problem.

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BB Bold 9700 :: Battery Malfunction - 3G And EDGE Connection

Feb 9, 2010

I recently moved to a brand new AT&T BB9700, it is just awesome, the best change from an old Curve. The thing is I'm having serious problems with the Battery. I'm having annoying and unexpected "blackouts" or "shutdowns", wheterver you may want to call them, with an apparently perfect battery level. Please take notice that the first charge of my BB9700 device was for a full charge as indicated by some of you for 16 hours.

Ever since, I'm having a perfect 3G and EDGE connection, been very careful not leaving open applications, but there are times, when having let's say 30% to even 60% apparently battery level, that the BB9700 completely shuts down, unoperative, without any kind of alert! No low battery led, or indication on the screen whatsoever. This is freaking me out, because this is not supposed to work like that.

I've been reading that there are some of you that have a perfect full day or even more of a regular "BB usage" meaning email, conversations, web browsing, etc. I'm 90% sure the Battery is damaged or faulty, so I need you help to guide me if there is something I'm doing wrong (I think not , and besides need your orientation on how to ask RIM/BB for a replacement battery if effectively my battery is not working as it should, and as I paid to be working!

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BB Bold 9700 :: Trackpad Moves Up And Down?

Jan 6, 2010

Does your trackpad move down when you press the bottom of the trackpad? Once it's a bit downwards, I touch the top of the trackpad and it moves back in place.

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BB Bold 9700 :: Why Trackpad Has No Light

Feb 28, 2010

Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.

Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing

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BB Bold :: 9700 Trackpad Does Not Working

Jun 8, 2012

I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.

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BB Bold 9700 :: Trackpad Click Sound

Mar 5, 2010

i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?

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BB Bold 9700 :: Trackpad No Clicking Sound

Jul 6, 2010

When I press the trackpad it does not have a "click" sound though it works. Is that normal?

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BB Bold 9700 :: Trackpad Sensitive To Sunlight?

Mar 9, 2010

So I had my bold for about 3 months now... I'm always constantly on it; always checking BBM's and text messages. One day I noticed that the cursor would move as I am typing a message. I was like wtf but I ignored it... then it kept happening and I noticed that this only happened when I was outside and had my phone out...

I tried using my phone under my desk lamp and there's nothing wrong it. It's something about the sunlight when I'm using my phone that makes the trackpad move in different directions.

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BB Bold 9700 :: Wind Moves Trackpad

Jun 4, 2010

Just curious if anyone else has an issue where the wind moves your cursor? My sensitivity is set at 70/70 which is the same as other people but they don't seem to have this issue.

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BB Bold :: Trackpad On 9700 Works Intermittently

Dec 18, 2011

The trackpad on my Blackberry Bold 9700 works intermittently. I've:

- Updated the software OS 6.
- Done a hard reset.
- Done multiple soft resets.

I also tried cleaning the trackpad with paper (read somewhere that it's the oils on fingers that causes the problem).

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BB Bold :: 9700 Trackpad Stopped Working?

Apr 23, 2011

i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!

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BB Bold :: 9700 Trackpad Not Responding Suddenly

Aug 8, 2012

The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?

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BB Bold :: 9700 Trackpad Click Does Not Work

Mar 25, 2012

I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.

Now for the question:

Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.

I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.

One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.

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BB Bold :: OS 6 Update On O2 9700 Trackpad Not Working?

Feb 16, 2011

I have just updated my phone to the new software via the blackberry desktop software for a mac, as prompted to by the software, but after the update i can not scroll down on the software agreement so I can not use the phone! I downgraded the software version back to 5. something and it works fine. have tried rebooting the device,taking out the battery, re installing 6.0 and nothing seems to work.

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BB Bold :: 9700 - Trackpad Stopped Working?

Jul 3, 2010

Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.

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BB Bold 9700 :: 8520 - Optical - Useless Trackpad

Jan 15, 2010

yesterday my colleague brought blackberry 8520, i was exited about optical trackpad. but i am shocked that sensitivity is very bad even after the make it to highest one. i am planning to buy bb9700 in near future. does BB9700 even have same useless trackpad.

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BB Bold 9700 :: Using Trackpad For Zooming When Taking Photos?

May 23, 2010

I used to be able to use the trackpad for zooming when taking pictures or recording videos. This has suddenly stopped and I cannot figure out why.

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BB Bold :: 9700 Trackpad Only Works Part Of The Time?

Nov 11, 2010

I have the 9700 and for about the past week the trackpad has only worked part of the time. It will quit working and all I have to do to get it to work for a while is do a battery pull. But, this only works part of the time.

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BB Bold :: 9700 Trackpad Scrolls, But Doesn't Select?

Jul 1, 2011

This problem just started happening. The trackpad would scroll without any problems, but pressing it down (to select) will not work. It does have tactile feedback, and you can feel the button depress, but on the phone, nothing happens.I've tried everything (hard resets, soft resets, battery pulls, etc) but it still doesn't work.I was starting to get used to just hitting the Enter button on the keyboard until my girl turned of the 'Mobile Networks' in the radio menu somewhere. When you're trying to turn it back on using the enter key, all it does is go to the next selection. I am quite experienced with these phones and I have replaced the trackpad on these phones before, but right now my girl has it and she's off island.

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BB Bold 9700 :: Strange Fault On Browsing When Pressing Trackpad

Jan 1, 2010

i had a bold 9700 about 3 weeks been working fine then all of a sudden last got this strange problem, when i click on the trackpad to any menu it works fine, clicking reading texts fine, when i click on the browser it comes up fine, then when i go bookmark then click on site its fine, but once on site when scrolling and want to click on something nothing happens ??? its not skipped a beat in 3 weeks, then this last night not changed any settings at all or installed anything but it only does this when on web pages and try to click on something or item tried on numerous sites. any ideas ??? doing any thing else button works fine i,m running lastest os thanks

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BB Bold :: 9700 Trackpad Refuses To Work - Completely Dead

Oct 1, 2012

I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...

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BB Bold 9700 :: Trackpad - OS Update - WSOD - Push Button And Not Scroll

Mar 6, 2010

I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!

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BB Bold :: Email Font Is Super Big

Apr 6, 2012

work blackberry is giving me trouble! The font on emails incoming is huge! Outgoing its fine.

How can i fix this my OCD is kicking in

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BB Bold :: 9790 Touch Screen Malfunction

Mar 9, 2012

My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.

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BB Curve :: Trackpad Freezing After Trackpad Replaced?

Sep 28, 2011

I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.

1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok

2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.

3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)

4.) I send phone in for repairs.

5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.

6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.

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BB Bold :: Its Trackpad Is Not Working

Oct 6, 2012

for the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

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