BB Bold 9700 :: Strange Fault On Browsing When Pressing Trackpad
Jan 1, 2010
i had a bold 9700 about 3 weeks been working fine then all of a sudden last got this strange problem, when i click on the trackpad to any menu it works fine, clicking reading texts fine, when i click on the browser it comes up fine, then when i go bookmark then click on site its fine, but once on site when scrolling and want to click on something nothing happens ??? its not skipped a beat in 3 weeks, then this last night not changed any settings at all or installed anything but it only does this when on web pages and try to click on something or item tried on numerous sites. any ideas ??? doing any thing else button works fine i,m running lastest os thanks
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Jun 26, 2010
Since today a new logo appeared at the top of my screen and i'm wondering what it means.It contains a 1 with a yellow browser logo to the right of it.Can anyone tell me what it means?
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Mar 30, 2010
my BB9700 got a strange icon on the top of the screen from this morning, i don't know how to remove it, anyone can give me some advise?
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Aug 23, 2010
Can anyone please explain why i have a new 'mini orange envelope' icon with a 'thin swirly line round it' at the bottom of my folder on my 2 x hotmail accounts folders? They used to just be plain envelopes icons. Has something happened that I should be aware of or is something saved? What is this new icon alerting me to? or is this just a creative upgrade?(I auto-upgraded my BB Desktop Software to 6.0.0.40 recently, is this related?)I have always had a 'mini globe' icon at the bottom of my folder for my Gmail account. This has stayed the same. Does it perhaps represent a pop/hotmail account as opposed to a gmail-forwarded account?
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Jan 9, 2010
First I Thought its normal because i had this thing since day one ... and then i was browsing the forums yesterday and saw someone had the same problem and after replacing the problem wasn't there anymore... so i'm worried now... Lemme know if its the problem i can talk to rogers and get my phone replaced... if its normal i guess i can live with it....
OK Here it goes...
When ever i pressed the Green / red or BB Button or Back Button the crystals on LCD Moves... the same way when someone put pressure on the Screen....
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Jan 22, 2010
not sure if my device is operating correctly so want to check with others here. i'm using the default 'precision zen' theme and when pressing the 'menu' button, the clock is displayed next to the battery icon with the network name in the middle on the same line as the wifi icon.is that correct? i was sure the clock wasn't over to the left before!
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Nov 19, 2010
Recently my Bold 9700 has been having browser issues! If I try to open a link off a webpage or facebook/twitter, it comes up with "insuffeicent data coverage" or whatever, even though I have full 3G and full Wifi! Also if I try to open a bookmark, or even google, it just sits requesting and then fails to load! I've done many a reboot, deleted wifi router and re added with no luck! Also its affecting the Facebook/Twitter app and won't load new posts.
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Jan 8, 2010
i have the Bold 9700 and i have a very simple question.when composing SMS, pressing the Enter Key automatically "sends" the message. how do i disable this? i would like the Enter Key to be able to start a new line. or is there another key dedicated to do that?
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Sep 6, 2010
Somehow my memory usage is so high the dang "processing" clock shows up every few seconds, literally.This happens after a few hours of browsing, and I should point that the whole time what I did was merely browsing, I didn't do anything else.
These are the applications running while I'm browsing:
1. Browser (well, duh)
2. Messages
3. Phone
4. Home screen
5. BBM
6. SMS Filter
According to MemoryUp Personal, the memory usage goes as high as 50%, that's around 100 MB memory consumed, for reading humor articles. I can only imagine what editing documents will do, maybe a new high score at 200 MB? No, seriously, does browsing actually use that much memory? Maybe I should also say that the memory consumption is gradual, from 39%, and then 40, then 41, 42, 43 all the way up to 52%, the current high score, when I decided 52% for a native browser is a true memory spending spree and pulled the battery. Before any humor reading, though, the usage is only around 10%, so 30% is already high enough, let alone 50.Just what is happening to my blackberry? EDIT: PROBLEM SOLVED. Turns out I was the dumb newb ranting about unnecessary things. As the Browser is used, it accumulates stuff in RAM, which can only be cleared by shutting it down, which is impossible due to it's nature except with battery pull. Thus the only way to go is to use another browser or use the native one sparingly, or pull the battery every few hours.
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Feb 15, 2010
Is there a way to have the time displayed when I am browsing or on the internet? Now I only have the name of the site I am viewing whether I am on Edge or 3G and my signal.
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Aug 3, 2010
After installing the update, i found that i can't mute the song by pressing the right corner button(mute/standby button). Does anyone also facing such problem?
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Jan 6, 2010
Does your trackpad move down when you press the bottom of the trackpad? Once it's a bit downwards, I touch the top of the trackpad and it moves back in place.
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Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Feb 16, 2010
Whenever I try to browse the internet using my phone's browser, It always say " Your browser's cookie functionality is turned off. Turn it on". What should I do?
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Mar 5, 2010
i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?
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Jul 6, 2010
When I press the trackpad it does not have a "click" sound though it works. Is that normal?
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Mar 9, 2010
So I had my bold for about 3 months now... I'm always constantly on it; always checking BBM's and text messages. One day I noticed that the cursor would move as I am typing a message. I was like wtf but I ignored it... then it kept happening and I noticed that this only happened when I was outside and had my phone out...
I tried using my phone under my desk lamp and there's nothing wrong it. It's something about the sunlight when I'm using my phone that makes the trackpad move in different directions.
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Jun 4, 2010
Just curious if anyone else has an issue where the wind moves your cursor? My sensitivity is set at 70/70 which is the same as other people but they don't seem to have this issue.
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Dec 18, 2011
The trackpad on my Blackberry Bold 9700 works intermittently. I've:
- Updated the software OS 6.
- Done a hard reset.
- Done multiple soft resets.
I also tried cleaning the trackpad with paper (read somewhere that it's the oils on fingers that causes the problem).
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Aug 8, 2012
The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?
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Mar 25, 2012
I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
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Feb 16, 2011
I have just updated my phone to the new software via the blackberry desktop software for a mac, as prompted to by the software, but after the update i can not scroll down on the software agreement so I can not use the phone! I downgraded the software version back to 5. something and it works fine. have tried rebooting the device,taking out the battery, re installing 6.0 and nothing seems to work.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Jan 15, 2010
yesterday my colleague brought blackberry 8520, i was exited about optical trackpad. but i am shocked that sensitivity is very bad even after the make it to highest one. i am planning to buy bb9700 in near future. does BB9700 even have same useless trackpad.
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May 23, 2010
I used to be able to use the trackpad for zooming when taking pictures or recording videos. This has suddenly stopped and I cannot figure out why.
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Nov 11, 2010
I have the 9700 and for about the past week the trackpad has only worked part of the time. It will quit working and all I have to do to get it to work for a while is do a battery pull. But, this only works part of the time.
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Jul 1, 2011
This problem just started happening. The trackpad would scroll without any problems, but pressing it down (to select) will not work. It does have tactile feedback, and you can feel the button depress, but on the phone, nothing happens.I've tried everything (hard resets, soft resets, battery pulls, etc) but it still doesn't work.I was starting to get used to just hitting the Enter button on the keyboard until my girl turned of the 'Mobile Networks' in the radio menu somewhere. When you're trying to turn it back on using the enter key, all it does is go to the next selection. I am quite experienced with these phones and I have replaced the trackpad on these phones before, but right now my girl has it and she's off island.
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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