BB Bold 9700 :: Trackpad Sensitive To Sunlight?
Mar 9, 2010
So I had my bold for about 3 months now... I'm always constantly on it; always checking BBM's and text messages. One day I noticed that the cursor would move as I am typing a message. I was like wtf but I ignored it... then it kept happening and I noticed that this only happened when I was outside and had my phone out...
I tried using my phone under my desk lamp and there's nothing wrong it. It's something about the sunlight when I'm using my phone that makes the trackpad move in different directions.
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Mar 21, 2012
I've had a big problem using my 9900 in bright daylight outdoors, I'm not 100% sure if it's due to heat, or the bright light, but the menus keep going up by themselves to the point where it's very hard to use the phone. I can control the menus by using the touch screen, but it's very difficult with the trackpad because they just keep going up.
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Apr 25, 2011
My BB Curve 9300 was doing okay until last night when it started to act weird. At first I thought I was imagining it but then the cursor kept on moving upwards whenever i move the trackpad. This happens intermittently. I have also noticed earlier that when I went out of my house and used it with the wind blowing and the sun glaring, it moved by itself and keeps on going upwards.
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Jan 6, 2010
Does your trackpad move down when you press the bottom of the trackpad? Once it's a bit downwards, I touch the top of the trackpad and it moves back in place.
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Feb 28, 2010
Just wondering why rim decided not to add any illumination to their trackpads?Is there a reason for this? I just got the 9700 the other day.. and I only noticed this when I was in a dark area last night and everything was lit up nicely but a dark spot in the middle.
Does anyone know if this is how all the future models will be like or do you think there will be added light to future models?only criticism i have about the phone... other then that its amazing
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Mar 5, 2010
i just got my BB this morning and was just playing around with the options. i set the trackpad to mute then i didnt like it so i changed it back to click. but now it doesnt have the click sound.am i missing out smth?
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Jul 6, 2010
When I press the trackpad it does not have a "click" sound though it works. Is that normal?
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Jun 4, 2010
Just curious if anyone else has an issue where the wind moves your cursor? My sensitivity is set at 70/70 which is the same as other people but they don't seem to have this issue.
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Dec 18, 2011
The trackpad on my Blackberry Bold 9700 works intermittently. I've:
- Updated the software OS 6.
- Done a hard reset.
- Done multiple soft resets.
I also tried cleaning the trackpad with paper (read somewhere that it's the oils on fingers that causes the problem).
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Apr 23, 2011
i've done the reboot by removing the battery, restored it and got a new trackpad that work for about and hour and its still playing up!
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Aug 8, 2012
The trackpad is not responding. Before I went to bed it was working just fine. When I woke up it just doesnt respond, everything else seems to be working just fine. What can I do?
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Mar 25, 2012
I have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
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Feb 16, 2011
I have just updated my phone to the new software via the blackberry desktop software for a mac, as prompted to by the software, but after the update i can not scroll down on the software agreement so I can not use the phone! I downgraded the software version back to 5. something and it works fine. have tried rebooting the device,taking out the battery, re installing 6.0 and nothing seems to work.
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Jul 3, 2010
Just randomly the other day my trackpad stopped working. It works to select by pressing in but won't scroll at all. I've tried a few battery pulls and no use.
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Apr 11, 2010
Whenever I press the side volume buttons on my 9700, the screen looks like its being pressed on the side a little ripples show up. I was wondering if anyone elses 9700 does this as well?
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Jan 15, 2010
yesterday my colleague brought blackberry 8520, i was exited about optical trackpad. but i am shocked that sensitivity is very bad even after the make it to highest one. i am planning to buy bb9700 in near future. does BB9700 even have same useless trackpad.
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May 23, 2010
I used to be able to use the trackpad for zooming when taking pictures or recording videos. This has suddenly stopped and I cannot figure out why.
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Nov 11, 2010
I have the 9700 and for about the past week the trackpad has only worked part of the time. It will quit working and all I have to do to get it to work for a while is do a battery pull. But, this only works part of the time.
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Jul 1, 2011
This problem just started happening. The trackpad would scroll without any problems, but pressing it down (to select) will not work. It does have tactile feedback, and you can feel the button depress, but on the phone, nothing happens.I've tried everything (hard resets, soft resets, battery pulls, etc) but it still doesn't work.I was starting to get used to just hitting the Enter button on the keyboard until my girl turned of the 'Mobile Networks' in the radio menu somewhere. When you're trying to turn it back on using the enter key, all it does is go to the next selection. I am quite experienced with these phones and I have replaced the trackpad on these phones before, but right now my girl has it and she's off island.
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Jan 1, 2010
i had a bold 9700 about 3 weeks been working fine then all of a sudden last got this strange problem, when i click on the trackpad to any menu it works fine, clicking reading texts fine, when i click on the browser it comes up fine, then when i go bookmark then click on site its fine, but once on site when scrolling and want to click on something nothing happens ??? its not skipped a beat in 3 weeks, then this last night not changed any settings at all or installed anything but it only does this when on web pages and try to click on something or item tried on numerous sites. any ideas ??? doing any thing else button works fine i,m running lastest os thanks
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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Aug 21, 2012
Having issue using phone when in direct sunlight or when in wind. Lowered screen sensitivity still having the issue.
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May 24, 2010
I'm a fairly fresh Blackberry convert and I'm absolutely loving my Blackberry Bold 9000 and having an amazing keyboard that worked extremely well, for a bit.
Lately though, the keyboard is WAY too sensitive all of a sudden, many times while I send a message I have to constantly correct errors where I thumb a key and it responds by typing that letter twice. The same exact thing is happening with my menu key, I press the menu key and I quite literally am "moving" an icon around my menu screen as it registers that I hit the key twice.
I've had this Blackberry for TWO weeks and though I'm loving it this is a serious problem and starting to get on my nerves. I contemplated thinking if it was just my typing but this happens so subtlety I ruled that out fairly fast. I really have no clue what's going on and tried playing around with the "key rate" settings to no avail. Unfortunately a return isn't really an option as I bought this mobile new online and am starting a contract with my company soon.
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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May 1, 2014
Is there anything I can do to make it so it's not as terrible to look at the screen outside if there is a little sun?
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Oct 6, 2012
for the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
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May 19, 2012
I have Bold 9650 and the trackpad works when you scroll it to left and right. However, it can't be used as enter so I'm just using the enter on my keypad.
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Nov 19, 2010
recently my lock button at the top hasn't be working properly, it will lock, but then won't unlock until he 10th push. Also the trackpad sometimes does not scroll up, only left and right. Also some of my letter/number keys (all the ones under the trackpad) haven't been working the first time I press them! Also the camera button isn't working sometimes, it clicks to take, but doesn't do the first mini click to focus. And lastly my ALT button hasn't been working sometimes. I've done reboots and it doesn't help. The wierd thing is, all the problems are intermittent.
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