BB Bold 9700 :: Inbox Interface Malfunction
May 23, 2010
If I receive a message (SMS for example) then press back to read another SMS from a different contact, and then try to reply to the second message I read for some reason my 9700 sets up a reply for the message of the first sender and not the second sender. This is a recent problem and can not seem to figure out why it is doing this.This best way to describe what it is doing is "lagging".Also, sometime when I select "katie" in my phone it will randomly call "nancy".This happens multiple times in a row.
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Jan 5, 2010
So I set up my gmail account via the BIS or whatever plug-in, and all seems to be working ok. The problem is that the emails go straight to my general "Messages" inbox, but nothing shows up in my Gmail account inbox when i click on that specific icon. I do have SMS/MMS broken out into a separate inbox, but i'd like to use the gmail inbox where it threads messages with the same topic instead of the general messages inbox.tried resending service books.
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Jan 8, 2010
I activated audible roll (Click) within the "Scree/Keyborad" section, nevertheless, there is no trackpad sound.The sound profile "Normal" is activated.
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Feb 9, 2010
I recently moved to a brand new AT&T BB9700, it is just awesome, the best change from an old Curve. The thing is I'm having serious problems with the Battery. I'm having annoying and unexpected "blackouts" or "shutdowns", wheterver you may want to call them, with an apparently perfect battery level. Please take notice that the first charge of my BB9700 device was for a full charge as indicated by some of you for 16 hours.
Ever since, I'm having a perfect 3G and EDGE connection, been very careful not leaving open applications, but there are times, when having let's say 30% to even 60% apparently battery level, that the BB9700 completely shuts down, unoperative, without any kind of alert! No low battery led, or indication on the screen whatsoever. This is freaking me out, because this is not supposed to work like that.
I've been reading that there are some of you that have a perfect full day or even more of a regular "BB usage" meaning email, conversations, web browsing, etc. I'm 90% sure the Battery is damaged or faulty, so I need you help to guide me if there is something I'm doing wrong (I think not , and besides need your orientation on how to ask RIM/BB for a replacement battery if effectively my battery is not working as it should, and as I paid to be working!
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Apr 26, 2010
I bought my first smartphone this past January, the Bold 9700, and I absolutely love it! However, the count for my Inbox displayed at the top of my screen ALWAYS indicates ONE email received, even though I've deleted all emails.Only once did the count go to zero, but I can't figure out why it did, because I deleted mail the way I always do, but a couple days later, it went back to maintaining ONE in my Inbox.What do I do? Besides ignoring it, which is what I've been doing.
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Jan 18, 2010
My SMS and MMS icon shows received messages but not sent messages. I can choose the sent messages folder, but I want to see inbox and outbox messages together. I had the same problem with the Curve and I somehow fixed it, but I can't remember how. I do not have the sent messages hidden either.
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Mar 16, 2010
It seems to happen sometimes after I change themes. I've just been deleting my email account and setting it up again but It's really annoying. Is there another way to fix this?
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Feb 23, 2010
Odd glitch on the 9700. It's one thing that drives me nuts because the OS interface is placing an SMS notifier saying I have a new one, I see that I have one new message, I hover over the SMS icon on the home screen and it has a prefix (1). I deleted ALL sms msgs and it's still telling me I have one. What do I do? This happened after I did a backup and restore. Maybe because I had an unread SMS before restoring data from my old 8330?
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Jan 4, 2010
How do I delete an old Inbox folder from an email account I have deleted from my phone?
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Aug 12, 2010
My BB 9700 loose's all recieved emails on a daily basis, every morning once i recieve the 1st email of the day yesterdays are gone.
All my sent emails are still stored on the message lists
My general options are set to keep emails - forever.
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Mar 11, 2010
Right I have disabled dial from homescreen and I gone thru all the keys and not one of them opens up my sms inbox is there a way to assign it to a key not being used?
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Mar 3, 2010
Every so often, I'll get a new incoming SMS, and when I try to go to the inbox to view it, I get the dreaded java.lang.NullPointerException.
Pulling the battery fixes it, but only for a little while. At best, it works for 2-3 days before it happens again. Sometimes, like today, it doesn't even last one day: I already pulled it about 3-4 hours ago, and just had this issue again.
It's extremely frustrating, because rebooting after reinserting the battery takes 5 minutes, and I have to do it immediately to read the message I just received!
I tried updating the OS, but this has had no effect.
Has anyone else experienced this with their 9700? I'm on AT&T and am running 5.0.0.405.
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May 12, 2010
My phone would always show all incoming emails, but now it shows both incoming and outgoing emails, including sent emails from my PC. What do I need to do to only have incoming emails show up in my phone's inbox?
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Mar 3, 2010
Is it possible to apply some rules inside my inbox? For example marking red for specific senders etc
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Mar 10, 2010
I have the bold 9700 and about 3 days ago I stopped receiving emails on my device, however I was getting them on my inbox on my PC. Now, I am getting them but there's allot of lag time. My PC inbox gets them right away but it takes my blackberry 20 minutes after it's sent to get sometimes. I tried multiple e-mails and same thing so I know the problem is not the email server and I also have no problems with my BIS and when I send emails with my BB they're sent to the inbox immediately.
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Feb 24, 2010
Got the new Bold 9700. The little yellow envelope will not disappear at all! I've checked the missed calls, inbox messages and emails etc. I've done battery pulls and that does the trick but it keeps coming back.
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Mar 9, 2012
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
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Oct 12, 2011
I have a BlackBerry 9700. Yesterday the keyboard became really weird. It strted pressing u even if i was pressing something else. Also if i pressed q,e or some other letters it would close the text message I was writing. Also if i pressed spacebar, it would keep going till i pressed something else (same with backspace). the buttons either side of the trackpad (back, menu, ring, hang up buttons) keep flashing , like blinking on and off and the trackpad isnt working amazingly. whenever there is call keep on rejecting. This all happened in one day
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Mar 15, 2010
I've just bought a Nokia 5800 handset recently. It seems to me that even though I actually saved a contact's number in my phone, when he messages me the phone inbox only shows his number and not his name, even though I already saved his number under my phonebook.
Is there anyway to solve this such that it'll display his name instead? Its kind of pointless if I have to keep checking back to my phonebook to see who has messaged me, since I don't remember my friend's numbers and stuff.
On a note I saved all of my friend's number without the region number. That is as im living in Singapore, a contact's number would be saved as follows: 91234567 without the region code of +65. Thing is in my inbox all the phone number displayed shows the region code of +65 along with the number, but seriously even my super old phone can recognise that both 91234567 and +6591234567 are of the same person and displays the name correctly in the inbox.
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Mar 18, 2010
I don't know why this happened, I woke up this morning and it was like this. Whenever I try to open my email inbox the SMS inbox opens. Even if I go directly to my individual accounts on my BB (yahoo and gmail) and try to open them directly, it still opens my SMS inbox. I can't figure this out and can't find an answer. I have to check all my emails my going onto a computer. I still get notifications of new emails on my BB, but can't view them because only the SMS inbox will come up. I need my email inbox to show when I click on my email inbox.
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Aug 21, 2014
My Iphone4 email inbox is showing there is over 1,000 messages in the inbox but in fact there is only a few and email on my pc shows correctly. I cannot get the phone to show me the correct number of messages. Apart from this problem all email related things are working correctly.
I use Thunderbird.
Info:
iPhone 4S, iOS 6.1.1
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Sep 9, 2011
Using a Bold 9780 with just Hotmail account linked.How can I create a new icon just for the email messages alone to appear in ? On a previous Bold 9700, I have both Yahoo and Hotmail accounts enabled, and had separate Icons for each of these mail boxes. Can it be done?
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Oct 4, 2011
i have recently changed from an iphone to the bold 9900 - setup email accounts and sync'd with outlook on my laptop no problems.BUT i cannot get it to sync my inbox subfolders.i have tried the mapping option in the advance options for sync but it just will not allow it ??am i missing something? does it have to be on an exchange server ?
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Nov 11, 2011
i get notifications for everything else, wall posts, comments, etc but for some reason i can't seem to get notifications for whenever someone inboxes me
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Apr 29, 2010
The user interface that is shown in the Nokia Business website for Mail for Exchange is completely different from the one that I get in my E71. The one in the screenshot looks like the Nokia Messaging client but on my E71 it is plain vanilla. Interestingly, the phone that the swanky UI is featured is a E71 too. Is the UI morphed for the advertisement whereas the actual is what I get on my phone. I am using MfE v3.x which is the latest.
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Feb 4, 2010
I have a bold 9000 v.6.0.282. I am with Rogers. This may seem like a simple thing but it is driving me crazy. I cannot figure it out. I simply cannot delete 2 SMS messages from my Blackberry Bold. What did I press or not press? I have deleted them from saved messages etc. but they will delete from the inbox. Also, incoming SMS messages appear at the bottom of the screen under the date of the un-delete-able messages, and those un-delete-able messages appear under today's date.
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