BB Bold :: Hang Up Call, Keyboard & Trackpad Malfunction
Oct 12, 2011
I have a BlackBerry 9700. Yesterday the keyboard became really weird. It strted pressing u even if i was pressing something else. Also if i pressed q,e or some other letters it would close the text message I was writing. Also if i pressed spacebar, it would keep going till i pressed something else (same with backspace). the buttons either side of the trackpad (back, menu, ring, hang up buttons) keep flashing , like blinking on and off and the trackpad isnt working amazingly. whenever there is call keep on rejecting. This all happened in one day
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Aug 6, 2010
I've had my Black Berry Bold 9700 for a little over a month. During the first couple weeks, I didn't notice that my track pad didn't click. When I realized this I just ignored it because it didn't seem like such a big deal. Well fast forward a couple weeks to today, my phone's track pad has been double clicking with one press. Not only that the clicks have been getting worse and worse. Sometimes I don't have to press anything and it will click automatically. Within the past couple hours of this, it has gotten so bad my phone sent 13 of the same picture under 10 seconds. I took the initiative and took it a part to see whats going on, but nothing I noticed was the cause. Upon reassembling it, and starting it back up the problem is still there, and still getting worse. Ive had my phone for over a month so the warranty has expired. I also don't have insurance to replace the entire phone.
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Nov 17, 2011
For some reason, the A/Lock key and trackpad on my Curve 8530 are acting weird. It's as if I accidentally touched some series of keys that has now cause those two things to malfunction.The A/lock key isn't working at all. So I literally cannot type the letter A. As for the trackpad, it works fine on the home screen, but when I go into Menu, the trackpad will not scroll to the various applications/folders unless I hold the shift key while I scroll. If I pull up an application like Facebook, the scroll key doesn't work at all. But if I go into my email, I am able to scroll through the list of message and can scroll within individual messages themselves.I thought that if I completely wiped my BB and went back to factory settings that might restore things, but since my A key doesn't work, I can't type the word "blackberry" in order to confirm the wipe.
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Nov 23, 2011
Some portions of my screen and keyboard characters do not respond to touch.
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Jan 9, 2012
The letter 'i' appears without a dot each time I type it in email, messenger and text messaging. As a result, I cannot send emails as the recipient address is not recognised.
I have rebooted several times and restored to an earlier date when I didn't have this problem, but to no avail.
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Apr 27, 2012
When I slide my keyboard out, my screen instantly scrambles. It is a pitch or catch as to whether or not the screen corrects itself when the keyboard is then closed. If it does not correct itself, and turning the screen off does not resolve the scramble, I have to pop the battery.
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May 18, 2012
My Curve's keyboard has suddenly started to malfunction, some letters double or triple up. This is especially problomatic when typing in a password or texting. The keys also seem to have a slow response time. Especially the backspace button which i have to click multiple times to get to delete things. And it seems random for which letters it doubles up, but this problem has been happening for the past 4 days.
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Jun 26, 2012
Definitely need to know if it's possible. If not, Apple and iOS should improve that. It used to be an option on the iPhone 3GS.
Info:
iPhone 4, iOS 5.1.1
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Mar 12, 2012
When on a conference call, how can you hang up on one call and go back to the other without hanging up on them?
Info:
iPhone 4S
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Apr 22, 2012
My iPhone 4s buy no yet 1 month already hang, I go normal h.p shop re-install. After half month hang again, send back s'pore apple shop maintain 3 week. Buy until now around 3month hang again!
Info:
iPhone 4S
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Sep 3, 2011
i woke up to my blackberry curve 3g not turning on, i plugged it into the charger then unpluged it and the screen was on. The trackpad and the keyboard was not working at all. i have tried taking the back out whilst the phone is on, however this worked once and has not worked since.
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Jul 2, 2010
I've a problem with my E72, When I try to answer an incomming call the mobile hangs and doesn't respond to any key also the turning sensor is not functioning..the software is up to date & don't know how to fix this !!
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Aug 3, 2011
After I downloaded the new OS months ago, I noticed that every time I hung up the phone, it locks and I have to enter my password. I tried to disable my password function I can't do it either.
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Mar 20, 2012
When I was talking to her this morning, she hit end call but I was still able to hear her. Obviously, the call did not end when she pressed end call. So, I ended the call on my phone. She called me back 45 minutes later from a land line and said that her iphone still said she was on the original call with me. It showed we had been connected for that entire 45 minutes, and the time was still counting upward.
I had her restart the phone and that ended the call. When she called me back a little while later, I had her end the call, but I could still hear her after she hit end call.
Info:
iPhone 4S, iOS 5.1
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Sep 4, 2014
When I phone to book for work the phone keeps cutting off and they hang up on me. I cannot wait for my contract to expire.
Info:
iPhone 5, iOS 7.1.2
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Jul 13, 2011
The screen is frozen, but the phone responds when it is closed. I hear the trackpad, but it doesn't move, nor do any of the keys work. I have removed the battery - left it out overnight, still won't respond.
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Feb 27, 2011
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
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Apr 3, 2012
Yesterday my phone froze and I took out the battery and then my keyboard and trackpad did not work. So I went home and did an software update. But then it was slow and my memory card did not pick up and when I tried to type my phone typed a B when pressing alt.
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Mar 22, 2012
My atrix works with the hd dock and saitek backlit usb keyboard fine. I also have a gigabyte bluetooth mouse thats works with the ocassional dropout. The problem is I just got a motorola bluetooth keyboard with trackpad and it doesn't work in webtop mode. The mouse portion of the keyboard works sometimes and then drops out, but I can't type anything. The caps lock light will not even come on. When I undock the phone the keyboard will work and then disconnects randomly. I was wondering if anyone else has experienced this problem. Hopefully this will be fixed with a software update.
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Jul 2, 2010
I've a problem with my E72, When I try to answer an incomming call the mobile hangs and doesn't respond to any key ! also the turning sensor is not functioning..
the software is up to date
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Mar 28, 2012
My phone freezes when I make a call and I can't hang up. It just goes blank and I can't press anything.
Info:iPhone 3GS, iOS 5.1
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Aug 29, 2014
I have an iPhone5S, 64gb and iOS7.1.2. When making cellular phone calls, at the end of the call I cannot terminate the call. The called party must hang up first before I am able to terminate the call. This is very aggravating on calls where there is some sort of auto-answering device. My phone can be tied up for 5 min or more. I have tried resyncing, restarting, and even rebooting my phone all to no avail.
Info:
iPhone 5s, iOS 7.1.2
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Jul 7, 2012
my blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
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Apr 2, 2010
This is going to sound crazy, but every time I end a call on my VZW tour, a song by Justin Beiber plays. I hate this kid, and I think that he can NOT sing. I do not have any songs on my phone by him. I haven't received any MMS messages with this song in it.
It plays a song every time I end a call. It's getting embarrassing. I don't have a radio application open or anything.
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Jul 3, 2012
I have took th Blackberry just 4 days back and i am facing a problem already and it was my dream to buy the blackberry but after buying just after 4 days my cell hangs while recieving the call, only trackpad works and i cannot unlock the phone as well and i have to remove battery and restart the phone to make it work please suggest me what has to be done to make my phone to work properly do i have to take it servise centre or any suggestion which i can do to solvethis issue.... Blackberry is my dream phone and this bug has dissapointed me a lot just after 4 days after purchasing i am facing the issue.
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Jan 19, 2016
I can't seem to find this functionality that was present in the g3 - am I missing something or has that feature been removed?
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Jul 3, 2014
When you move the phone away from your face to hangup a call it takes about 2 seconds for the screen to wake up? Is there an adjustment I haven't found yet. Just came over from iPhone.
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Oct 28, 2011
I am three days new to my photon but, I am having one major problem so far. I am on a call and another call comes in, I switch to the new call.... talk for a second and switch back to the first call. I then see that the second call has not hung up from my phone so I switch back and press end call. Both calls hung up! How do I hang up the second caller without getting rid of both callers?
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