BB Curve :: 8520 Trackpad And Keyboard Not Working?
May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Jul 7, 2012
my blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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Jul 14, 2012
The track pad has stopped working on my Curve 8520.
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Feb 13, 2012
Blackberry was working perfectly fine but when i went to unlock it nothing would work and the screen would go Black and to get the unlock screen back up i would have to remove the battery and start it up againSo after reading many forums i was advised to restore my phone but now it has finally restored it is still not working and i unable to press ok to start using the phone again any ideas on how to fix this problem
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Jul 8, 2012
My Blackberry 8520 Trackpad was working fine a few days ago but it stopped working so i replaced it but now it will work for about 5 minutes then it will stop working is there an easy fix for this?
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Feb 18, 2010
I've had the Curve 8530 for a few weeks now. Up until yesterday the trackpad was working correctly. The problem I am now having is that when I press the trackpad to open a link online nothing happens. I have to open the menu and click on Open Link. The trackpad works correctly in all other places except opening a link online. Is there a trackpad setting that I may have turned off by mistake?
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Feb 11, 2010
After doing a few battery pulls its still not working.I've done some searching now for about an hour and comming up empty handed. I have a friend with an 8520 Curve from I-Wireless. After a couple days of using it his trackpad stopped. Now to me from reading it seem that most problems lie with the 8520 series and also seems that its a software issue as a batt pull will fix it for abit. Will updating to os 5.0 beta fix this problem or does the problem lie elsewhere?
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Jul 3, 2011
My trackpad can still move right, left, up and down. However, the press function is no longer working as well as the entire keypad. The phone is working normally, I can receive text, calls, bbms, etc. However, I cannot just view and answer. I tried to update my OS, put a paper over the battery to tighten, I have removed the battery pack and replace a million times, tried to re-charge, removed sim and memory card and re-place but none of these tricks seem to work. I am hesitant to open it up because it will void the warranty.
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Feb 27, 2011
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
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Mar 22, 2012
My atrix works with the hd dock and saitek backlit usb keyboard fine. I also have a gigabyte bluetooth mouse thats works with the ocassional dropout. The problem is I just got a motorola bluetooth keyboard with trackpad and it doesn't work in webtop mode. The mouse portion of the keyboard works sometimes and then drops out, but I can't type anything. The caps lock light will not even come on. When I undock the phone the keyboard will work and then disconnects randomly. I was wondering if anyone else has experienced this problem. Hopefully this will be fixed with a software update.
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Sep 3, 2011
i woke up to my blackberry curve 3g not turning on, i plugged it into the charger then unpluged it and the screen was on. The trackpad and the keyboard was not working at all. i have tried taking the back out whilst the phone is on, however this worked once and has not worked since.
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Apr 3, 2012
Yesterday my phone froze and I took out the battery and then my keyboard and trackpad did not work. So I went home and did an software update. But then it was slow and my memory card did not pick up and when I tried to type my phone typed a B when pressing alt.
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Mar 23, 2012
I have Curve8520 which is couple of years old. It has creating problems in terms of trackpad. The trackpad is not scrolling. I have re-installed the OS, but it is still not working.
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May 25, 2012
I have a Blackberry Curve 8520 and the trackpad won't work. I can select the item it is on and I can access the menu but other than that, I can't do anything else due to the fact that the trackpad doesn't work
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Jul 15, 2011
ivehad my curve 8520 for a while now, and a couple months ago the trackpad froze for a couple minutes... I didn't think anything of it because it started working again... That's continued happening, getting more and more frequent and now sometimes I have to restart my phone two or three times for it to work... Everything else on my phone works even when the trackpad is frozen I just have to find another way to get to whatevr it is that I am trying to do. I can't scroll up or down or side to side but I have found out a way to munipulate my way through options and different menus and hotkeys..
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Mar 21, 2011
I have a Curve 8520 and the trackpad is constantly freezing. It's happening at all different times and while in different programmes. I've had the phone for about a year and my provider is O2 (UK).
My phone is v4.6.1.314 if that makes a difference.
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Feb 25, 2011
I got a text message on my blackberry 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but not scroll.
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Aug 26, 2010
hi just recently, the letter "a" on my 8520 wont respond and sometimes my trackpad will freeze on me. and if i leave any of my keys untouched for more than 20 seconds i would have to press down on a key to get a response from the phone. im running a .681 but ive only heard good things from it. any suggestions/ideas to whats causing the problem ?
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Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
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Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
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Feb 26, 2012
How do i move my trackpad it is not working
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Aug 22, 2011
my track pad is not working fine from the inception. my bill is lost. how do i get it replaced
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May 13, 2012
My trackpad is not working. I left it on the side before I slept last night, this morning I woke up and it was turned on; i unlocked it and it turned off, everytime i turned it on it turned off again, the button on the trackpad works but it does not scroll.
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Feb 13, 2012
Alright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
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Sep 16, 2012
my blackberry curve 9300 track pad just stopped working. i tried removing the battery and sim card, several times, to reboot the phone but it didnt work. later on i tried to re-insert my sim card, the track pad is moving up and down, left to right, but when i try using for clicking and opening sms or email for example, it couldnt possibly work.also, my email started coming in, but sms does not, it keeps on popping a message that my sim card messaging memory is full, when i no longer have sms kept because i deleted them to save space.
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Jul 31, 2012
my phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
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Jul 10, 2012
trackpad not working,tried removing battery,no luck
having a new one tomorrow but want to get photos and videos off but how for daughter
can't access anything,it turns on but is frozen so can't sync anything to computer
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Sep 20, 2012
So about a week ago, my trackpad stopped working, to get it to scroll I had to hold a piece of clothing such as my shirt between the trackpad and my thumb. It would go between working and not working without the article of clothing for a few days but now it only works if I have something between my thumb and the trackpad. Not sure what to do, I got it 9 months ago and its in really good condition.
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