BB :: Trackpad Freezing On My Curve 8520
Mar 21, 2011
I have a Curve 8520 and the trackpad is constantly freezing. It's happening at all different times and while in different programmes. I've had the phone for about a year and my provider is O2 (UK).
My phone is v4.6.1.314 if that makes a difference.
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Jul 15, 2011
ivehad my curve 8520 for a while now, and a couple months ago the trackpad froze for a couple minutes... I didn't think anything of it because it started working again... That's continued happening, getting more and more frequent and now sometimes I have to restart my phone two or three times for it to work... Everything else on my phone works even when the trackpad is frozen I just have to find another way to get to whatevr it is that I am trying to do. I can't scroll up or down or side to side but I have found out a way to munipulate my way through options and different menus and hotkeys..
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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Jan 15, 2012
My blackberry curve's trackpad keeps freezing up, so I can't do anything with it. I can just about navigate through my messages as I can click on things with the trackpad & thank god for keyboard shortcuts ! I found a post saying that I had to tighten the TX screw or something of the sort but I'm worried I'll do something and then it'll no longer be under guarantee.
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Sep 18, 2011
i have a curve 9300 and the stupid trackpad keeps freezing :'( im getting pretty frusterated cuz i cant do anything at all with my phone and its starting to really piss me off.
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Aug 21, 2012
I have 2 month old Blackberry Curve 8520. Trackpad on it is constantly freezing. Have tried the battery pull out solution which worked the first few times. Now it has stopped working completely. It has also started to have blurry images on the screen when you try to switch it on and off.
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Aug 27, 2012
My trackpad keeps freezing, I have tried: taking the battery out leaving it for a night, turning in off for a day, turning it off and taking the battery out. I give up now, I have tried all sorts and this was a gift for my birthday a month ago, I'm quite disappointed as this was my first blackberry and I don't think I'll be buying another one.
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Jun 11, 2012
I have a Blackberry curve 9300, and have had since january, and my track pad as stopped working, i havent dropped it or anything, i have tried taking the sim card out, and leaving out all night, its ever since i have got the new update, it has been like this, i have backed it all up?
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Aug 24, 2010
I just got my Blackberry a few days ago, and noticed that the trackpad is not working very well. It seems to either freeze intermittently, or not pick up the movement of my thumb. Either way, it's not working right.It's extremely frustrating when you just want to scroll over and choose an option but the thing won't work!Has anyone else had this happen to them with the new trackpad? Does anyone know of a solution, or should I return the phone for a new one?
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Aug 21, 2012
I've had issues with the trackpad freezing before but after a few hard resets it's always fine. 30 resets later, it still doesn't work, so I can't scroll or even press it to get to any of my applications.I've read the forum posts on finding the screw at the back, but this doesn't seem to be there for the 9300...can someone give some helpful and specific to the 9300 advice?
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Jun 19, 2011
My husband has a curve 9300 and his trackpad keeps freezing so he can't scroll to his apps but he can press on what's is highlighted before it froze
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Mar 23, 2012
I have Curve8520 which is couple of years old. It has creating problems in terms of trackpad. The trackpad is not scrolling. I have re-installed the OS, but it is still not working.
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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May 25, 2012
I have a Blackberry Curve 8520 and the trackpad won't work. I can select the item it is on and I can access the menu but other than that, I can't do anything else due to the fact that the trackpad doesn't work
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Jul 14, 2012
The track pad has stopped working on my Curve 8520.
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Feb 13, 2012
Blackberry was working perfectly fine but when i went to unlock it nothing would work and the screen would go Black and to get the unlock screen back up i would have to remove the battery and start it up againSo after reading many forums i was advised to restore my phone but now it has finally restored it is still not working and i unable to press ok to start using the phone again any ideas on how to fix this problem
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May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Feb 25, 2011
I got a text message on my blackberry 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but not scroll.
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Jul 8, 2012
My Blackberry 8520 Trackpad was working fine a few days ago but it stopped working so i replaced it but now it will work for about 5 minutes then it will stop working is there an easy fix for this?
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Feb 18, 2010
I've had the Curve 8530 for a few weeks now. Up until yesterday the trackpad was working correctly. The problem I am now having is that when I press the trackpad to open a link online nothing happens. I have to open the menu and click on Open Link. The trackpad works correctly in all other places except opening a link online. Is there a trackpad setting that I may have turned off by mistake?
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Feb 11, 2010
After doing a few battery pulls its still not working.I've done some searching now for about an hour and comming up empty handed. I have a friend with an 8520 Curve from I-Wireless. After a couple days of using it his trackpad stopped. Now to me from reading it seem that most problems lie with the 8520 series and also seems that its a software issue as a batt pull will fix it for abit. Will updating to os 5.0 beta fix this problem or does the problem lie elsewhere?
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Jul 7, 2012
my blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
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Jul 3, 2011
My trackpad can still move right, left, up and down. However, the press function is no longer working as well as the entire keypad. The phone is working normally, I can receive text, calls, bbms, etc. However, I cannot just view and answer. I tried to update my OS, put a paper over the battery to tighten, I have removed the battery pack and replace a million times, tried to re-charge, removed sim and memory card and re-place but none of these tricks seem to work. I am hesitant to open it up because it will void the warranty.
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Apr 9, 2011
My bb 8520 keeps freezing in example when it is inactive for approximately 30 seconds my phones freezes and i have to hold down any button and then it would then start to work back to normal.
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Aug 26, 2010
hi just recently, the letter "a" on my 8520 wont respond and sometimes my trackpad will freeze on me. and if i leave any of my keys untouched for more than 20 seconds i would have to press down on a key to get a response from the phone. im running a .681 but ive only heard good things from it. any suggestions/ideas to whats causing the problem ?
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Jan 2, 2012
My boyfriend recently got a BB from a friend to replace his broken one. when replacing the simcard the phone wouldn't turn on, not even when connected to a computer. So i tried to update the software however this failed and now the phone will boot to 2/3rds and then freezes. I have tried to wipe the phone and reinstall the OS however this doesnt work either. The program used to wipe does not connect to the phone and it appears I cannot overwrite the OS without wiping it first.
Whilst I'm at it... I have my own old curve which I then gave to my brother when I upgraded. He failed to tell me that he'd dropped it in water and just said the keys were broken so I was unable to dry it out at the time. The phone works but none of the keys or tracking pad do. I have upgraded the OS and even wiped the software and done a total reinstall and still no luck.
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Dec 16, 2011
My BB curve 8520 keeps freezing at reboot a the exact same place, the e. Ive taken the battery multiple times and left it to load for up to 45 minutes with no luck. I've wiped the devices memory and its not possible to connect to the computer as for it connect it requires me to put a password in on my BB and since it is frozen it dosent allow me to choose this option.
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Mar 24, 2012
My phone keeps freezing and a black dail appears and I am unable to do anything for a good 20-30 seconds, also this drains my battery so much.
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May 6, 2011
I bought my nephew a Curve 8520 only last week. He has hardly used it and now has noticed:
(1) the button movements are delayed,
(2) When you go to dial it makes the button noises but does nothing
(3) won't access blackberry app world
(4) battery running out too quick (hardly any use)
When I bought it from Phones4u it was the last Curve 8520 phone in the shop - the woman brought the box out which was already openend and started to set it up. The phone refused to come on, we had to wait 20 minutes for her to charge it - now I thought that all phones came with a short amount of battery.
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Aug 17, 2012
My 8520 won't start up, it loads 3/4 way during the boot up then just stops.
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Jul 17, 2011
I have a Curve 8520, and have recently developed a problem. When I open contacts to search for an address it freezes. I can escape by hitting menu and switching application to the home page again. Eventually I get an error message telling me I have an "uncaught exception" it tells me that the app is not responding and the process has been terminated.When it first happened I called Orange my provider and they sent me a new handset, I retained the battery and reloaded and then funnily enough new phone started same issue. It is using software v 5.0 so I followed advice on blackberry and tried to reload software but that has not worked?
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