BB Curve :: Trackpad Constantly Freezing
Aug 21, 2012
I have 2 month old Blackberry Curve 8520. Trackpad on it is constantly freezing. Have tried the battery pull out solution which worked the first few times. Now it has stopped working completely. It has also started to have blurry images on the screen when you try to switch it on and off.
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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Jan 15, 2012
My blackberry curve's trackpad keeps freezing up, so I can't do anything with it. I can just about navigate through my messages as I can click on things with the trackpad & thank god for keyboard shortcuts ! I found a post saying that I had to tighten the TX screw or something of the sort but I'm worried I'll do something and then it'll no longer be under guarantee.
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May 15, 2012
I am having major issues with my Blackberry Curve 9300.The trackpad constantly freezes for up to 15 hours at a time. During this time the device is useless. I cannot scroll left to right, but sometimes I can still select by pressing the trackpad. This still make it useless as I cannot scroll to what I want to select.Pulling the battery does not fix this. I have good app memory so that's not the issue.
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Sep 18, 2011
i have a curve 9300 and the stupid trackpad keeps freezing :'( im getting pretty frusterated cuz i cant do anything at all with my phone and its starting to really piss me off.
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Aug 27, 2012
My trackpad keeps freezing, I have tried: taking the battery out leaving it for a night, turning in off for a day, turning it off and taking the battery out. I give up now, I have tried all sorts and this was a gift for my birthday a month ago, I'm quite disappointed as this was my first blackberry and I don't think I'll be buying another one.
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Jun 11, 2012
I have a Blackberry curve 9300, and have had since january, and my track pad as stopped working, i havent dropped it or anything, i have tried taking the sim card out, and leaving out all night, its ever since i have got the new update, it has been like this, i have backed it all up?
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Jul 15, 2011
ivehad my curve 8520 for a while now, and a couple months ago the trackpad froze for a couple minutes... I didn't think anything of it because it started working again... That's continued happening, getting more and more frequent and now sometimes I have to restart my phone two or three times for it to work... Everything else on my phone works even when the trackpad is frozen I just have to find another way to get to whatevr it is that I am trying to do. I can't scroll up or down or side to side but I have found out a way to munipulate my way through options and different menus and hotkeys..
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Mar 21, 2011
I have a Curve 8520 and the trackpad is constantly freezing. It's happening at all different times and while in different programmes. I've had the phone for about a year and my provider is O2 (UK).
My phone is v4.6.1.314 if that makes a difference.
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Aug 24, 2010
I just got my Blackberry a few days ago, and noticed that the trackpad is not working very well. It seems to either freeze intermittently, or not pick up the movement of my thumb. Either way, it's not working right.It's extremely frustrating when you just want to scroll over and choose an option but the thing won't work!Has anyone else had this happen to them with the new trackpad? Does anyone know of a solution, or should I return the phone for a new one?
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Aug 21, 2012
I've had issues with the trackpad freezing before but after a few hard resets it's always fine. 30 resets later, it still doesn't work, so I can't scroll or even press it to get to any of my applications.I've read the forum posts on finding the screw at the back, but this doesn't seem to be there for the 9300...can someone give some helpful and specific to the 9300 advice?
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Jun 19, 2011
My husband has a curve 9300 and his trackpad keeps freezing so he can't scroll to his apps but he can press on what's is highlighted before it froze
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Mar 5, 2011
Basically, my phone freezes at least 6/7 times a day, just doing stupid things like loading facebook it'll just cut off completely, and when I leave it it either goes to an error page, or just stays like that for the next half hour or so, until I get annoyed and pull the battery. Lately it's started taking longer and longer to reset after pulling the battery. Yesterday it took me 3/4 of an hour to get it to load, and then it froze again straight away, then it loaded within about half an hour after. Today it took closer to an hour to load up again, it got stuck half way up the loading bar and just stayed there, and just as I was about to try pulling the battery it started moving again.
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Dec 29, 2011
Having serious issues with my Curve lately. It started freezing occasionally so I would do as the forums said and take out the battery which would solve it for a while. Now, however, even when I do that and turn it back on the phone instantly freezes with messages coming through but the little timer is just constantly turning in the center of the screen.
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Oct 11, 2015
My s6 is continuously freezing and restarting. I have just factory reset it,but issue is still on.
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Nov 13, 2011
I have a newly purchased 9900 from Rogers, and I've done all of the software updates that desktopmngr prompts me to install..The phone will periodically bring up the "clock" as if its waiting and calculating something, or just be unresponsive. It will also occur when the phone is in keylock mode, not the "clock" but just be unresponsive.I've installed no apps, made mods, or anything.And this occurs whether the battery is full or not (the phone does get quite a bit slower when the batt is almost dead as well).Is there a new OS available? I didn't see anything on the rogers site.
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May 25, 2011
My 9780 is constantly freezing. A battery pull is all I can do to unfreeze the device, but it freezes again fairly quickly.If I turn the phone on, and check messages, and social feeds the phone usually works normally until I stop.Once I put the phone down, or put it into my pocket it freezes. The only instance where this problem does not occur, is when I have the phone tethered to my computer.I can have the phone on while charging through the wall outlet, and it freezes, but it never happens when I am tethered to my computer.
[code]...
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Jan 17, 2012
i did an update and my phone seemed fine but now its constantly freezing and keeps locking itself could the update have anything to do with this the version i have is 7.0.0 bundle 2406
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Oct 30, 2012
My s2 keeps freezing, has constant drag and is just being a tad bit annoying.
i bought the phone new, i had rooted it and put a custom rom on. the custom rom ran fine for months so i doubt that is was a dodgy rom. then one day i just started getting these problems. so i took off the rooted rom, and when the problem was still there i unrooted (if that is the term) and rebooted to factory settings. i still have the problem though.
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Nov 19, 2015
Mine started locking up yesterday, it's stock, not rooted.
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Nov 27, 2011
Anyone ever see this? My contacts constantly freeze, sometimes to the point where it takes 5 minutes to work through the kill all apps, force close, wait, etc to get to the dialpad or contact names and make a call. Not farmiliar enough with Android to figure this out.One of the reoccuring messages is - Activity Dialer (in application Contacts Storage) is not responding - Force Closed/ WaitI believe it has something to do with the contacts because I have also loaded the app Tikl, and when it asks for my contacts there is 20 or so of the same contact and it then freezes when I try to scroll through them...I have deleted a few apps that appeared to run without being loaded. I use Battery Dr. to kill the apps.
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May 12, 2014
Out of the blue my phone just started freezing up. I've had to do 5 hard resets today. I've updated to 8.1 but have really had no issues until today.
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Feb 14, 2012
I have a N8 well kept, always updated, never flashed, properly soft formatted before updating to belle. I thought that belle would have been fantastic. It really is not.Consider that as I type this text from my n8, the browser has freezed twice, the phone has rebooted once. And I only have apps compatible with belle on my phone.It took 2 minutes to switch from Italian language to English!
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Sep 15, 2011
Why my phone will freeze up in the passcode process. In the past two days the phone has just dropped off the planet in terms of performance. I downloaded the newest update about 3 weeks ago (which I don't like at all).
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Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
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Dec 5, 2012
My trackpad wont go up and down when checking messages like text and whatsapp, but it functions normally when not checking messages....like it can go up and down in menu and internet page
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Nov 2, 2011
I recently had water damage to my phone, I put it in the bowl of rice now everything works but the trackpad. How do I navigate? I've read about creating shortcuts but I can't use any of the methods because I can't scroll
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Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
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Apr 19, 2012
my trackpad will not move for the past 24 hours and has been frozen since
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May 9, 2012
I have a BB Curve 3G 9300 which I have bought in London about 14 months ago.Right now I am in Brazil & the track / touch pad from my BB does not work at all. I was looking up on the internet & found out that there was a faulty batch with this issue.I cannot use my phone because the trackpad is faulty. What can I do in order to get it fixed or replaced?is there any other option for me to get my normal phone back?
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Feb 26, 2012
How do i move my trackpad it is not working
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