I have a BB Curve 3G 9300 which I have bought in London about 14 months ago.Right now I am in Brazil & the track / touch pad from my BB does not work at all. I was looking up on the internet & found out that there was a faulty batch with this issue.I cannot use my phone because the trackpad is faulty. What can I do in order to get it fixed or replaced?is there any other option for me to get my normal phone back?
View 8 Repliesi have done nothing to damage my phone. a few weeks ago, my trackpad would not work,but i plugged it into the charger and took the battery out again. about a week ago,the same thing happened and the same thing helped it. today though,it happened again,and plugging it into the charger and taking out the blackberry didnt help it. i cant get to much on my phone, as obviously i cant get to a lot as i cant use the trackpad.
View 1 Replies View RelatedI have a Blackberry Curve 8520 and the trackpad won't work. I can select the item it is on and I can access the menu but other than that, I can't do anything else due to the fact that the trackpad doesn't work
View 1 Replies View Relatedi woke up to my blackberry curve 3g not turning on, i plugged it into the charger then unpluged it and the screen was on. The trackpad and the keyboard was not working at all. i have tried taking the back out whilst the phone is on, however this worked once and has not worked since.
View 1 Replies View RelatedMy BlackBerry Curve 9300 track pad frequently does not work. When this happens I remove and replace the battery to reboot the phone. I sometimes have to do this up to six times before the track button starts working again. Once the button is working, within 10 minutes to half an hour the track button becomes inoperable again and I have to go through the same procedure again.
View 2 Replies View RelatedOn my blackberry 9300 the trackpad doesn't work it use to about two days ago on and off and i would have to type what i wanted to find in and click enter on the keyboard to select it i would like to know any ways of fixing this?
View 1 Replies View RelatedMy track pad doesn't work when attempting to take photos. It will not zoom in or out? Also my light behind the key pad has went out, do i have to take it in to be repaired or is there a setting?
View 3 Replies View Relatedi have had the phone for nearly 6 months and the trackpad wont work when i scroll or click what can i do?
View 1 Replies View RelatedI want to ask you my Blackberry 9300 curve trackpad sometimes doesn't work.
View 1 Replies View RelatedI have a 6 month old phone that has never been wet. Today for no apparent reason all the buttons stopped working. The trackpad can be used to scroll back and forth across the home screen till the screen fades due to inactivity.
View 6 Replies View RelatedYesterday my phone froze and I took out the battery and then my keyboard and trackpad did not work. So I went home and did an software update. But then it was slow and my memory card did not pick up and when I tried to type my phone typed a B when pressing alt.
View 3 Replies View RelatedHow can you retrieve text messages from the blackberry if the trackpad is broken and won't work?
View 1 Replies View RelatedI got a problem in my trackpad, my trackpad doesn't work totally, I try to restore my old back up and it works again then suddenly when I update my bb app world it my trackpad doesn't work again, I try to delete applications that I think that may causes malfunctioning or freezing my trackpad, then, I totally wipe out my bb, but the problem is still the same, trackpad doesn't work, I am using OS6, I don't know whats the cause of this problem, I try to put my backup files again and trackpad doesn't work anymore when i wipe my bb.
View 1 Replies View Relatedhi just recently, the letter "a" on my 8520 wont respond and sometimes my trackpad will freeze on me. and if i leave any of my keys untouched for more than 20 seconds i would have to press down on a key to get a response from the phone. im running a .681 but ive only heard good things from it. any suggestions/ideas to whats causing the problem ?
View 9 Replies View RelatedI have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
My BB Pearl's trackpad is not working! It won't scroll and select neither!
View 2 Replies View RelatedMy new Pearl 9100 keeps freezing and then restarting on itself. It's super annoying because this happens about every hour. When it restarts the entire trackpad won't work, even the button. The only way I've been able to get it to work again is to restart it until it does! It usually takes about 7 restarts until the entire trackpad will work, then it restarts again.
View 3 Replies View RelatedI have a Blackberry Bold 9700. It was purchased at Rogers, but it is currently under Koodo's service.The file free on my phone is 86,607,023 Bytes. The applications installed shown is only "FREE Earth Floats Animated Theme" from Mobstar Media Ltd. I'm not entirely sure what BT device model/version means, but if it's Bluetooth, I've never used that (and it is currently disabled according to my phone); however the previous owner may have used it with Rogers.
Now for the question:
Earlier today I dropped my BlackBerry on the floor and when I picked it up, I sent a text. Soon afterwards, my phone would not respond to pressing in (clicking) the trackpad. My phone still allowed me to scroll upwards, downwards, and to either side; the only thing it would not rspond to is pressing the trackpad.I had an epiphany in which I realized that I could simply hit the enter key to do anything (so far) that clicking in my trackpad will do; however, I still would like to be able to press in my trackpad to select options and such.
I read up some articles and they all said to either:1. Remove the battery for a period of time, or remove the battery/memory card/sim card for a period of time. 2. Press the button in 'hard' and this will 'free it up'.I did both of these, but had no luck.
One thing that I thought might help is reinstalling the operating system, but I can't find my cord. I called a friend and he said I could borrow his cord tomorrow, but since no one had suggested this as a potential solution, I didn't want to unecessarily hold off posting about my problem.
I have a Blackberry Bold 9650 and the trackpad freezes or doesn't work. This has happened a couple times, and I have to completely restore the device, but this time nothing works. The keypad works fine, but the trackpad doesn't work at all, and thus I can't access anything but the phone. I have updated all the software.
View 1 Replies View RelatedThe main buttons under the touch screen and on left and right of track pad dont work how do I fix this with out sending it in or buying a complete new phone?
View 7 Replies View RelatedI have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
View 1 Replies View RelatedI have a BB bold 9780 since 2 years. Since 3 months my BB shutdowns without reason, and sometimes when it reboots the trackpad doesn't work. So I have to reboot (remove battery) until the trackpad reworks.
View 1 Replies View RelatedSo i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
View 1 Replies View RelatedMy trackpad wont go up and down when checking messages like text and whatsapp, but it functions normally when not checking messages....like it can go up and down in menu and internet page
View 3 Replies View RelatedI recently had water damage to my phone, I put it in the bowl of rice now everything works but the trackpad. How do I navigate? I've read about creating shortcuts but I can't use any of the methods because I can't scroll
View 3 Replies View Relatedi've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
View 3 Replies View Relatedmy trackpad will not move for the past 24 hours and has been frozen since
View 4 Replies View RelatedMy blackberry curve's trackpad keeps freezing up, so I can't do anything with it. I can just about navigate through my messages as I can click on things with the trackpad & thank god for keyboard shortcuts ! I found a post saying that I had to tighten the TX screw or something of the sort but I'm worried I'll do something and then it'll no longer be under guarantee.
View 1 Replies View RelatedHow do i move my trackpad it is not working
View 1 Replies View RelatedMy trackpad on my 9300 is scrolling by itself, when I start scrolling on bbm, fb, menu etc. It will start scrolling down by itself when not in use. It's really bugging me and don't know how to fix it. Does anyone know how to make it stop or fix it?
View 8 Replies View RelatedMy trackpad keeps on moving itself and it causes a lot trouble when typing text.
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