BB Curve :: 9300 Trackpad Is Not Working?
Sep 16, 2012
my blackberry curve 9300 track pad just stopped working. i tried removing the battery and sim card, several times, to reboot the phone but it didnt work. later on i tried to re-insert my sim card, the track pad is moving up and down, left to right, but when i try using for clicking and opening sms or email for example, it couldnt possibly work.also, my email started coming in, but sms does not, it keeps on popping a message that my sim card messaging memory is full, when i no longer have sms kept because i deleted them to save space.
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Feb 13, 2012
Alright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
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Sep 4, 2011
I am using a blackberry curve 9300. My trackpad has stopped working, and I tried taking out the battery, and I need to take it out like 20 times and wait for the device to start working, and then maybe it works. Its stopped working again last night, and its not coming back.
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Apr 12, 2012
I updated 4 apps on my blackberry curve last night and since then my trackpad will not scroll. I have removed the battery countless times and it still will not work.
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Aug 7, 2012
My trackpad on my Blackberry Curve 9300 is not working. It won't scroll up or down and when I press it, it doesn't respond. I tried taking the battery out and restarting it, but it doesn't work.
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Oct 1, 2011
I have a BlackBerry 9300, and my trackpad is not working at all. I have read many things telling me to pull the battery, and leave it out for over 2 minutes, and I have done this several times, and still my trackpad is not working period.
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Feb 9, 2012
i recently tryed to update my curve 9300 to os 6 but not matter what version i use the trackpad stops working so i hav to downgrade back to os 5.
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Jan 27, 2012
The trackpad on my BB Curve 9300 has stopped working. At first there were some glitches wherein the trackpad was unresponsive. After a few tries or after restarting the device, it began to work properly again. Just recently the trackpad stop to work altogether. I don't know if this is hardware related or if there's just a problem with software since I saw error messages regarding "java" or something. Also, I don't know if this is related but the problems started just after I added lock protection to my phone.
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Sep 18, 2011
The trackball of my BB Curve 9300 has stopped working and as such I cant perform major functions on th phone. How to fix it?
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Aug 31, 2012
My trackpad has stopped working - I cannot click it or scroll. This is a huge irritation as I can no longer access anything on my phone unless I type in 'text messages' 'blackberry messenger' etc, and press the enter button.Before it stopped working it was very tempremental and would scroll rapidly up and down lists or messages without my control as I do not want to waste money at a phone shop and I don't want to go without my phone for a number of weeks.
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Aug 27, 2011
I have a Curve 9300 3g and the track wont work. I have tried to update the software and that didn't work I tried taking out the battery and putting it back in some times it will work but only for about 10 mins then it will stop working again.
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Oct 15, 2012
Ok, so my 9300's trackpad stopped working a while ago. I've got myself a new non BB phone, as the support from BB was pretty non existent, however i've taken loads of pics on the 9300 which are saved only on the phone itself, not the sim or card. When I plug it in to the laptop it's permanently 'stuck' on 'charge only', there's no way it seems to move it to 'sync media' or the other one! Is there any way to get the pics off the phone or am i going to lose them all?? would be so much simpler if BB had put 4 little arrow keys on the keyboard, save all the faffing about on this seemingly very common fault.
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May 11, 2012
The trackpad on my BlackBerry Curve 9300 has not worked for about 12 hours. I can't scroll or select anything with it. I tried placing a piece of tape over it but no luck.
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Dec 29, 2011
My trackpad on my Blackberry 9300 is not working, I can not go; up, down, left or right and I can not click on anything. I have reset my phone countless times.
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Sep 18, 2011
i have a curve 9300 and the stupid trackpad keeps freezing :'( im getting pretty frusterated cuz i cant do anything at all with my phone and its starting to really piss me off.
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Oct 31, 2012
i have done nothing to damage my phone. a few weeks ago, my trackpad would not work,but i plugged it into the charger and took the battery out again. about a week ago,the same thing happened and the same thing helped it. today though,it happened again,and plugging it into the charger and taking out the blackberry didnt help it. i cant get to much on my phone, as obviously i cant get to a lot as i cant use the trackpad.
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Aug 27, 2012
My trackpad keeps freezing, I have tried: taking the battery out leaving it for a night, turning in off for a day, turning it off and taking the battery out. I give up now, I have tried all sorts and this was a gift for my birthday a month ago, I'm quite disappointed as this was my first blackberry and I don't think I'll be buying another one.
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Oct 2, 2011
I bought this curve 9300 in december ever since then it had little water damage. Nothing was wrong with the phone even with little water damage. Since last week my trackpad started disfunctioning. Whenever i scroll down it will automatically go up. Sometimes it happens alot, or sometimes a little. Im with Mobilicity since it has a little water damage problem, i dont think they will take my curve back.
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Jun 11, 2012
I have a Blackberry curve 9300, and have had since january, and my track pad as stopped working, i havent dropped it or anything, i have tried taking the sim card out, and leaving out all night, its ever since i have got the new update, it has been like this, i have backed it all up?
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Jan 31, 2012
basically my trackpad wont scroll down. I have had this problem even when the blackberry was new. I dropped my blackberry in water but there was no damage to it, but now when I explain it to my network provider they think it's because of the water damage. I haven't got a warranty on it, so water damage isn't covered. They said for me to do a software update. I tried it and still no luck.
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Aug 21, 2012
I've had issues with the trackpad freezing before but after a few hard resets it's always fine. 30 resets later, it still doesn't work, so I can't scroll or even press it to get to any of my applications.I've read the forum posts on finding the screw at the back, but this doesn't seem to be there for the 9300...can someone give some helpful and specific to the 9300 advice?
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Apr 28, 2011
I have bought a new BB curve 9300 about 3 months and all of a sudden last night the trackpad started jumping around on screen. If I move it one place up it jumps down or to the right.
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May 15, 2012
I am having major issues with my Blackberry Curve 9300.The trackpad constantly freezes for up to 15 hours at a time. During this time the device is useless. I cannot scroll left to right, but sometimes I can still select by pressing the trackpad. This still make it useless as I cannot scroll to what I want to select.Pulling the battery does not fix this. I have good app memory so that's not the issue.
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Apr 24, 2012
i have a blackberry curve 9300 and i noticed that when i am reading an email and i use the trackpad left and right, instead of miving right and left within the line i am reading, it flips through e-mails (left gets the prefious mail and right gets the following mail) inlike when it is scrolled up and down, as it moves up and down the same mail.
is this notmal? can it be adjsuted from teh settings? this wasn't the case with my older curve 8520.
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Jan 5, 2012
My BlackBerry Curve 9300 track pad frequently does not work. When this happens I remove and replace the battery to reboot the phone. I sometimes have to do this up to six times before the track button starts working again. Once the button is working, within 10 minutes to half an hour the track button becomes inoperable again and I have to go through the same procedure again.
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Oct 8, 2012
On my blackberry 9300 the trackpad doesn't work it use to about two days ago on and off and i would have to type what i wanted to find in and click enter on the keyboard to select it i would like to know any ways of fixing this?
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May 15, 2012
i have had the phone for nearly 6 months and the trackpad wont work when i scroll or click what can i do?
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Jun 1, 2012
I want to ask you my Blackberry 9300 curve trackpad sometimes doesn't work.
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Jul 27, 2011
My Blackberry Curve 9300 Trackpad is scrolling up in the wind, I have tried adjusting the sensitivity but it still does it?
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Jun 5, 2012
The trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
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Apr 25, 2011
My BB Curve 9300 was doing okay until last night when it started to act weird. At first I thought I was imagining it but then the cursor kept on moving upwards whenever i move the trackpad. This happens intermittently. I have also noticed earlier that when I went out of my house and used it with the wind blowing and the sun glaring, it moved by itself and keeps on going upwards.
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