basically my trackpad wont scroll down. I have had this problem even when the blackberry was new. I dropped my blackberry in water but there was no damage to it, but now when I explain it to my network provider they think it's because of the water damage. I haven't got a warranty on it, so water damage isn't covered. They said for me to do a software update. I tried it and still no luck.
View 6 RepliesThe trackpad on my BlackBerry Curve 9300 has not worked for about 12 hours. I can't scroll or select anything with it. I tried placing a piece of tape over it but no luck.
View 1 Replies View RelatedThe trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
View 9 Replies View RelatedA few weeks ago I was on my phone and it was dying, I went to get the charger but it had already died. I plugged it in and turned it on but the scroller wouldn't move. It would click but no matter what I tried it wouldn't move. I looked it up and it said it needed to be wiped, so stupidly I wiped my phone. But still, nothing. It would just click. Now, it's stuck on terms and conditions and non-usable. I've had to use my old blackberry which is falling apart I tried looking again online to see if there was any other solutions and I came across one saying that the software needed to be update.
View 2 Replies View RelatedI recently broke my blackberry 9300 curve,I now have a new phone which means i need to cancel my BBM music subscription,only thing is,i cant get to the cancel service button in the app. how to use the keypad to scroll down without the use of the trackpad at all.
View 3 Replies View RelatedRecently I have been having trouble with my trackpad. When I scroll down it shoots up to the top of the screen especially in BBM. I have tried taking out the battery as well as cleaning my trackpad but it still does it and I am not sure if it is a software or hardware problem
View 1 Replies View RelatedMy trackpad wont scroll, I can only press. It also keeps turning itself on and off.
View 6 Replies View RelatedMy husband has a curve 9300 and his trackpad keeps freezing so he can't scroll to his apps but he can press on what's is highlighted before it froze
View 9 Replies View RelatedI got a text message on my blackberry 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but not scroll.
View 9 Replies View Relatedmy blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
View 1 Replies View RelatedHave had the same problem on some of our Curves with the 7.1 update. They can't scroll through text message/message conversations using the trackpad. With the 9360s its fine as if we downgrade to 7.0 the problem doesn't happen, but the 9320s come with 7.1 so there isn't an option to downgrade.
View 1 Replies View Relatedhey i have been having a problems with my bb 9300 the scroll pad doesn't work and i cant view anything on my phone?
View 1 Replies View RelatedMy scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
View 1 Replies View Relatedhowever, RIM is not taking responsibility for fixing it. Yet another company willing to take my money for a product that they are unwilling to back. I have tried every suggestion posted to rectify the scroll issue. None of them work. I would like to get the name of the person at RIM to whom I can write a letter.
View 1 Replies View Relatedi have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone
View 1 Replies View RelatedI have a 9300, and the scroll has completely locked. I have removed the battery countless times, cleaned the screen and click the scroll five times. It will not scroll in any direction unless on the search screen or the internet. (Which can only be reached through the search) I spilled tea on it but I don't think that is the cause. I recently when to use a site with adobe flash player but it wouldn't register
View 1 Replies View RelatedAlright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
My trackpad on my Blackberry 9300 is not working, I can not go; up, down, left or right and I can not click on anything. I have reset my phone countless times.
View 2 Replies View Relatedi have a curve 9300 and the stupid trackpad keeps freezing :'( im getting pretty frusterated cuz i cant do anything at all with my phone and its starting to really piss me off.
View 9 Replies View Relatedmy blackberry curve 9300 track pad just stopped working. i tried removing the battery and sim card, several times, to reboot the phone but it didnt work. later on i tried to re-insert my sim card, the track pad is moving up and down, left to right, but when i try using for clicking and opening sms or email for example, it couldnt possibly work.also, my email started coming in, but sms does not, it keeps on popping a message that my sim card messaging memory is full, when i no longer have sms kept because i deleted them to save space.
View 3 Replies View Relatedi have done nothing to damage my phone. a few weeks ago, my trackpad would not work,but i plugged it into the charger and took the battery out again. about a week ago,the same thing happened and the same thing helped it. today though,it happened again,and plugging it into the charger and taking out the blackberry didnt help it. i cant get to much on my phone, as obviously i cant get to a lot as i cant use the trackpad.
View 1 Replies View RelatedMy trackpad keeps freezing, I have tried: taking the battery out leaving it for a night, turning in off for a day, turning it off and taking the battery out. I give up now, I have tried all sorts and this was a gift for my birthday a month ago, I'm quite disappointed as this was my first blackberry and I don't think I'll be buying another one.
View 6 Replies View RelatedI bought this curve 9300 in december ever since then it had little water damage. Nothing was wrong with the phone even with little water damage. Since last week my trackpad started disfunctioning. Whenever i scroll down it will automatically go up. Sometimes it happens alot, or sometimes a little. Im with Mobilicity since it has a little water damage problem, i dont think they will take my curve back.
View 1 Replies View RelatedI have a Blackberry curve 9300, and have had since january, and my track pad as stopped working, i havent dropped it or anything, i have tried taking the sim card out, and leaving out all night, its ever since i have got the new update, it has been like this, i have backed it all up?
View 1 Replies View RelatedI am using a blackberry curve 9300. My trackpad has stopped working, and I tried taking out the battery, and I need to take it out like 20 times and wait for the device to start working, and then maybe it works. Its stopped working again last night, and its not coming back.
View 1 Replies View RelatedI updated 4 apps on my blackberry curve last night and since then my trackpad will not scroll. I have removed the battery countless times and it still will not work.
View 2 Replies View RelatedMy trackpad on my Blackberry Curve 9300 is not working. It won't scroll up or down and when I press it, it doesn't respond. I tried taking the battery out and restarting it, but it doesn't work.
View 4 Replies View RelatedI have a BlackBerry 9300, and my trackpad is not working at all. I have read many things telling me to pull the battery, and leave it out for over 2 minutes, and I have done this several times, and still my trackpad is not working period.
View 6 Replies View RelatedI've had issues with the trackpad freezing before but after a few hard resets it's always fine. 30 resets later, it still doesn't work, so I can't scroll or even press it to get to any of my applications.I've read the forum posts on finding the screw at the back, but this doesn't seem to be there for the 9300...can someone give some helpful and specific to the 9300 advice?
View 3 Replies View RelatedMy blackberry is only 5 months old and things are already happening to it, it first was the scroll button it was not working at all so I tired taking out the battery for 5 mins but still nothing, now all it does is itself switches on and off and it tells me to insert my sim card when my sim card is inserted I would like 2 know what to do?
View 1 Replies View RelatedI have bought a new BB curve 9300 about 3 months and all of a sudden last night the trackpad started jumping around on screen. If I move it one place up it jumps down or to the right.
View 3 Replies View Related