I have a 9300, and the scroll has completely locked. I have removed the battery countless times, cleaned the screen and click the scroll five times. It will not scroll in any direction unless on the search screen or the internet. (Which can only be reached through the search) I spilled tea on it but I don't think that is the cause. I recently when to use a site with adobe flash player but it wouldn't register
basically my trackpad wont scroll down. I have had this problem even when the blackberry was new. I dropped my blackberry in water but there was no damage to it, but now when I explain it to my network provider they think it's because of the water damage. I haven't got a warranty on it, so water damage isn't covered. They said for me to do a software update. I tried it and still no luck.
My scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
however, RIM is not taking responsibility for fixing it. Yet another company willing to take my money for a product that they are unwilling to back. I have tried every suggestion posted to rectify the scroll issue. None of them work. I would like to get the name of the person at RIM to whom I can write a letter.
i have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone
The trackpad on my BlackBerry Curve 9300 has not worked for about 12 hours. I can't scroll or select anything with it. I tried placing a piece of tape over it but no luck.
My blackberry is only 5 months old and things are already happening to it, it first was the scroll button it was not working at all so I tired taking out the battery for 5 mins but still nothing, now all it does is itself switches on and off and it tells me to insert my sim card when my sim card is inserted I would like 2 know what to do?
The trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
i dont know whats going on, but first of all my device wouldnt let me click unlock as i have a password on it, then when i was finalyl able to it wotn let me type my password in properly, i will type 3 characters an wont press enter and it will automatically come up sayin incorrect password, it has let me on it a few times but then once on it the trackpad stops working an the phoen freezes, or if it lets me click on anything such as messages for expample it automatically brings the search up and wont let me do anything else. ive tried numerous amounts of battery pulls and restarting it but it hasnt worked. also when i put it on charge the beside mode just flashes asking me if i want to set alarm constantly. i dont know what to do but need my phone urgently, i literally cant do anything with it, is there any way of resetting it completely without using hte device, like through the internet or something?
I recently upgraded to the Curve 9300 through my company and password locked. When locked the caller id only displays the phone number not the callers name. I had this problem with the 8900 but easily corrected the problem, However, the 9300 does not have the same options.
My son bought me a new koodo blackberry curve 9300 from best buy but we are on telus server in bc. He was given a web site by best buy - cellunlock to get an unlock key code for $7.99 i think. They sent us about 9 pages of instructions. The curve 9300 wasnt listed specifically so I tried the first number on the list (turns out I should have tried the 4th one). Anyway we had 10 tries. After the first entry try, nothing happened. I turned off the phone and restarted it to input another. No dice. All of a sudden I had zero tries left after trying just one entry
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
i got 2 weeks problems with mine bb bold 9900.The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.I reinstall my blackberry os en downgraded it did the battery pull all these things never works.i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung,
I have a 6 week old Curve 9320, I have recently started having problems scrolling through chats on BBM. Everything else is fine but I can't scroll up or down to earlier messages in a chat.Also I sent a message to all of my contacts but it doesn't say I'm in a chat with every contact.
my blackberry droped in the toilet i quickly remove my battery and sim card then put them back everything is fine but my scroll button is not working i can push but i can scroll to the left right top and bottom. itried to dry it (i put it outside on the sun but it still not working
I've had my phone nearly a year and constantly the trackpad keeps Freezing I have tried cleaning it,left battery and sim card out I've tried loads of things. Recently it has froze since Tuesday. I am getting very annoyed. It clicks but does not scroll and gas worked like s tiny bit like scrolling down 1 space.
A few weeks ago I was on my phone and it was dying, I went to get the charger but it had already died. I plugged it in and turned it on but the scroller wouldn't move. It would click but no matter what I tried it wouldn't move. I looked it up and it said it needed to be wiped, so stupidly I wiped my phone. But still, nothing. It would just click. Now, it's stuck on terms and conditions and non-usable. I've had to use my old blackberry which is falling apart I tried looking again online to see if there was any other solutions and I came across one saying that the software needed to be update.
I have a blackberry curve 9630, and my scroll thing does not work. I've tried updating my blackberry but now my phone is stuck to "THIS HANDHELD INCLUDES SOFTWARE..." page and now I can't use my phone at all..
My blackberry curve wont scroll in any direction on the blackberry home menu without holding in the shift key. Also when I hold the lock key ( the * key) it goes right into standby mode and I have to use the mute key to get it out of standby.This happened about two days ago when I noticed the ALT function seemed to be stuck on even though the button was not stuck in any way.
I've been having trouble lately with my BB Curve in that it will decide at least once a week that it does not want to scroll down at all in the internet browser. It scrolls left and right and goes back and forth between pages just fine, loads the page just fine, but it absolutely will not scroll down! Only a reset by taking out the battery will work to let me scroll down again until the next time it decides to stop working. It doesn't seem to be a specific website I go to, either. It just doesn't want to scroll down! It isn't a critical problem, but it certainly is very annoying when I have a few tabs open and lose all my memory because I have to reset it.
I recently broke my blackberry 9300 curve,I now have a new phone which means i need to cancel my BBM music subscription,only thing is,i cant get to the cancel service button in the app. how to use the keypad to scroll down without the use of the trackpad at all.
My blackberry scroller wont click or scroll! I have phoned blackberry and they want to restart it so I wanna see if there is anything I can to fix it to prevent them doing that!
I tried taking out the battery and clicking five times, it works but it broke again then that didnt work again! I also tried putting a piece of tissue between the sim card and the battery and it work but again when is stoped it wouldn't work again!
I have taken to battery in and out soooooo many times and I left the battery and the sim card out for the whole night and part of the day!
Every button on my phone is frozen and all i can do is scroll up and down, there is no water damage to it and all i can do is take the battery out. Its has done it twice previously but not for as long as it has this time
I have had my curve 8530 for about a year and a half. I do quite a bit of texting and bbm'ing. Last night I was able to scroll over my icons but when I stopped at the "contact" icon and pressed it (to look up a contact), my phone froze. It seems to work on the other icons (ie. bbm, calendar, websearch, email etc) only the adress book seems to freeze my mouse. Each time it happens I have to turn the entire phone off and re-boot. It has happened at least 3 times today already!! Is there some solution I can use to maybe clean the mouse?