i have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone
View 1 RepliesMy blackberry is only 5 months old and things are already happening to it, it first was the scroll button it was not working at all so I tired taking out the battery for 5 mins but still nothing, now all it does is itself switches on and off and it tells me to insert my sim card when my sim card is inserted I would like 2 know what to do?
View 1 Replies View RelatedThe roller ball (scroll pad) on my blackberry curve is frozen. Tmobile suggested it software due to it is not a moving mechanical part. This is an unlocked phone.
View 3 Replies View Relatedbasically my trackpad wont scroll down. I have had this problem even when the blackberry was new. I dropped my blackberry in water but there was no damage to it, but now when I explain it to my network provider they think it's because of the water damage. I haven't got a warranty on it, so water damage isn't covered. They said for me to do a software update. I tried it and still no luck.
View 6 Replies View Relatedhey i have been having a problems with my bb 9300 the scroll pad doesn't work and i cant view anything on my phone?
View 1 Replies View RelatedMy scroll on my blackberry 9300 has stopped working and has been like this for 3 or 4 days now.When ever i used to be outside my scroll anyway was very bad reacting to the wind!
View 1 Replies View Relatedhowever, RIM is not taking responsibility for fixing it. Yet another company willing to take my money for a product that they are unwilling to back. I have tried every suggestion posted to rectify the scroll issue. None of them work. I would like to get the name of the person at RIM to whom I can write a letter.
View 1 Replies View RelatedI have a 9300, and the scroll has completely locked. I have removed the battery countless times, cleaned the screen and click the scroll five times. It will not scroll in any direction unless on the search screen or the internet. (Which can only be reached through the search) I spilled tea on it but I don't think that is the cause. I recently when to use a site with adobe flash player but it wouldn't register
View 1 Replies View RelatedThe trackpad on my BlackBerry Curve 9300 has not worked for about 12 hours. I can't scroll or select anything with it. I tried placing a piece of tape over it but no luck.
View 1 Replies View RelatedThe trackpad on my curve 9300 keeps breaking. I cannot click or scroll at all. Normally, it's not too bad with a few attempts of taking the battery out then putting it back in, but last night, the screen went white - again - so I took the battery out and it said I had no battery though I had at least 40% on there. When I put the battery back in, and the phone began loading, the menu thing came up. I tried to click, 'unlock' and nothing happened. Seconds later, the screen went black as if the phone doesn't recognize my trackpad anymore. I am sick and tired of having a phone that doesn't work! I wouldn't be as mad if it was the first time, but the thing is, it's happened before and every time I go to the phone shop, they say 'oh, it's not our fault, we'll send it off for repair' and when I eventually get it back (2 weeks later) it works for 4 weeks, and I send it off again. I have sent the [hone of 4 times for 'repair' and each time, it takes 2 weeks; that's 8 weeks, or 2 months that I still have to pay 25 pounds in my contract for a phone that doesn't even work. That's 50 pounds wasted on the worst phone available. I got my current phone back in September (after fighting with my phone provider) and it broke in February.
View 9 Replies View RelatedEvery button on my phone is frozen and all i can do is scroll up and down, there is no water damage to it and all i can do is take the battery out. Its has done it twice previously but not for as long as it has this time
View 1 Replies View RelatedI have had my curve 8530 for about a year and a half. I do quite a bit of texting and bbm'ing. Last night I was able to scroll over my icons but when I stopped at the "contact" icon and pressed it (to look up a contact), my phone froze. It seems to work on the other icons (ie. bbm, calendar, websearch, email etc) only the adress book seems to freeze my mouse. Each time it happens I have to turn the entire phone off and re-boot. It has happened at least 3 times today already!! Is there some solution I can use to maybe clean the mouse?
View 3 Replies View RelatedMy scroll button does not want to work
View 2 Replies View RelatedThe Center scroll button on my Blackberry Curve has come off and now I cannot use it to scroll - what do I need to do?
View 2 Replies View Relatedi have had this curve for less than a month, my boyfriend bought me it for my birthday. last night i was messing about and i downloaded a theme that has an animated background, as soon as i set it as my theme my phone frozen, no buttons work nothing, all except for the theme animation. i tried connecting it to blackberry desktop manager and it knows that the phone is connected it just wont fully connect. what to do about this as i am really upset that it was a birthday present and it isnt working
View 9 Replies View RelatedA few days ago I had a frozen screen on my 9300 curve and someone told me to press the mute botton on top of phone and it did wok but only for a week,now the same msg. appears on screen and the cursor pad is frozen along with screen.
View 2 Replies View RelatedThe scroll button on my Blackberry will not work scrolling up. Will work scrolling left right and down. Can it be fixed.
View 6 Replies View RelatedThe track button will scroll on the screen but when i press it, it has no effect on the action
View 1 Replies View RelatedJust got a new 9300 to upgrade from a Pearl. Started doing an update and it seemed to have finished. When unplugged the phone the screen went dead and have a blinking red light (twice on then pause and repeat)
Have downloaded JL_Cmder as other posts seem to point to this. But unsure how to install stuff after the wipe as the current Destop software does not seem to correspond to the help that is being presented in the forums and on various web sites.
Today my little brother decided to enter 10 wrong password all at once and it reformatted and when it was done reformatting the terms and condition popped up and it just froze the trackpad wouldn't scroll down or anything and but everything else works.
View 3 Replies View Relatedfew weeks ago my blackberry scroller didnt want to work anymore, I was able to push the button but it wont scroll.
View 6 Replies View RelatedMy scroll button doesn't appear to be working properly. Everytime I try and scroll up it goes down and sometimes it doesn't work at all and seems to be stuck.
View 5 Replies View RelatedThe button for the Internet Mail Account is froze and will not let me create email account. I have the enterprise for work and this is working fine. This started when I changed my yahoo password from my personal PC.
View 1 Replies View RelatedI am having problems zooming in to a subject I wish to photo via the scroll button and the volume button. Any ideas?
View 4 Replies View RelatedEvery other button on my phone works apart from the Touch Button. I can't scroll, select anything! It picks it's time to work but it can go days on end without working and I cannot do nothing with my phone without that button..
View 3 Replies View RelatedWhen I first had my phone the mute button worked perfectly fine. After about 2-3 months it is not working anymore...
View 4 Replies View RelatedIf for some reason the play/pause mute button is broken, is there any other way to unlock the device?
View 4 Replies View RelatedJust recently, when I go online on my BlackBerry Curve (not sure of the #, but I have a scroll button and not a trackball), I can't push the scroll button to select things. For example, I couldn't get help for the problem on my phone, because when I typed in my question, I couldn't hit the serach button to ask it!
Most links I am able to select by clicking the menu button and selecting "open link", but that doesn't work on submitting information like username/password on blogger or my bank or anything.
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger
View 1 Replies View RelatedMy BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
View 1 Replies View RelatedI did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
View 4 Replies View Related