BB Software :: Can't Use Scroll Button
Oct 16, 2010
Just recently, when I go online on my BlackBerry Curve (not sure of the #, but I have a scroll button and not a trackball), I can't push the scroll button to select things. For example, I couldn't get help for the problem on my phone, because when I typed in my question, I couldn't hit the serach button to ask it!
Most links I am able to select by clicking the menu button and selecting "open link", but that doesn't work on submitting information like username/password on blogger or my bank or anything.
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Aug 1, 2010
I am having problems zooming in to a subject I wish to photo via the scroll button and the volume button. Any ideas?
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Jul 24, 2011
Every button on my phone is frozen and all i can do is scroll up and down, there is no water damage to it and all i can do is take the battery out. Its has done it twice previously but not for as long as it has this time
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Feb 16, 2012
I have had my curve 8530 for about a year and a half. I do quite a bit of texting and bbm'ing. Last night I was able to scroll over my icons but when I stopped at the "contact" icon and pressed it (to look up a contact), my phone froze. It seems to work on the other icons (ie. bbm, calendar, websearch, email etc) only the adress book seems to freeze my mouse. Each time it happens I have to turn the entire phone off and re-boot. It has happened at least 3 times today already!! Is there some solution I can use to maybe clean the mouse?
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Jul 9, 2012
My scroll button does not want to work
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Oct 24, 2012
The Center scroll button on my Blackberry Curve has come off and now I cannot use it to scroll - what do I need to do?
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Mar 12, 2010
The scroll button on my Blackberry will not work scrolling up. Will work scrolling left right and down. Can it be fixed.
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May 27, 2012
The track button will scroll on the screen but when i press it, it has no effect on the action
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Dec 3, 2012
i have a blackberry curve 9300 and it's only a few months old and i dont have a recipt any more but my problem is that the scroll button is frozen and i can no longer use my phone
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger
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May 13, 2012
few weeks ago my blackberry scroller didnt want to work anymore, I was able to push the button but it wont scroll.
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Jan 29, 2011
My scroll button doesn't appear to be working properly. Everytime I try and scroll up it goes down and sometimes it doesn't work at all and seems to be stuck.
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Nov 14, 2011
My blackberry is only 5 months old and things are already happening to it, it first was the scroll button it was not working at all so I tired taking out the battery for 5 mins but still nothing, now all it does is itself switches on and off and it tells me to insert my sim card when my sim card is inserted I would like 2 know what to do?
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
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Mar 6, 2010
I did an OS update from my computer and when that didn't work pushed a complete wipe and reinstall with JL_Cmder. That sorted out the WSOD issues however the trackpad will now only work as a push button and not to scroll. I sent it off to be looked at by my carrier and they said water damage but I'm 100% certain it's not having looked at the parts myself as well as having been ridiculously careful with it: basically just think they are trying to avoid a replace on warranty!
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May 28, 2010
I have had my bold 9000 since it was released and lately the scroll ball has been a pain it wont let me scroll down. I`ve cleaned it with alcohol also put the phone on its face on a flat surface rolled it around it that way. any other ideas?
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May 21, 2010
When I hit the menu to do anything and scroll down to something in it I can hit the menu button again and it does the same as selecting it with the trackpad.Is anybody having this happen to them too. I don't know if it is something new because I came from an old 8330. I used to hit menu and if I hit menu again the menu would go away.
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Sep 5, 2012
i got 2 weeks problems with mine bb bold 9900.The scroll will not scroll on some menus put it wil work if i click shift and scroll.and my hold button is not working .the scroll en hold problems are 2 weeks going and sometimes it works and now 4 days the buttons never works anymore.I reinstall my blackberry os en downgraded it did the battery pull all these things never works.i got this blackberry 5 months and getting angry with the point that i will buy the iphone or the samsung,
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Apr 19, 2012
My iphone 4s is messed up. I can't scrol down at all and I have to triple click on anything to make it open.
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Sep 12, 2012
My blackberry bold has been giving me issues it wont let me scroll down on anything like for example on the main menu were I have my icons it wont let me go to the lower ones I can see the name of the icon but not were IM at on the browser it does it as well I can only see the beginning of the page it wont let me scroll down with the tracpad or the touchscreen
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Jun 23, 2012
My friends iphone 4 left his phone charged and suddenly his phone shut down and cant be on anymore. it is all blackscreen ... the blackscreen is like when ur phone is off. my friends phone can go to DFU mode i tried restore it using itunes. but it keep give me error code and i have try to solve all the error code but it still cant works ...
Info:
iPhone 4, iOS 4.3.2
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Jul 5, 2012
My buttons seemed to have stopped working properly. In order to adjust the volume using the side button, I have to shut down the phone and then restart it. It will work for a while and then stops working and I have to go thru the process again. The home button just works whenever it wants. It doesn't fix the problem when I restart the phone. I can slide my finger in a circle around the button and it still doesn't work.
Info:
iPhone 4, iOS 5.1.1
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Jun 17, 2010
I have one question regarding the flashing light of the selection button. When mobile phone Nokia E52 is leave to close the screen light, the light of the selection button is flashing by one flash each 10 secodns, I mention cause are not missing phone or missing messeges. Is this flashing normaly or this menas somenting. On other models of this phone is the same, or I have to do something to close this flashing.
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Dec 24, 2015
When browsing trough one of my favourite news sites, I noticed when pressing the return button, it does the same as the recent apps button. It brings up the list of all my recently used apps.
I have tried a bunch of things like clearing the cache, getting a third party app to get a return button on the screen, even a full factory reset.
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Mar 13, 2012
My phone came up with a message asking if i wanted to update to the new software so clicked ok, it seemed to be taking ages and then suddenly went off. Now when holding down the power button and the home button it is still not working and wont restore?
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May 23, 2012
have had my iphone for almost 1 and a half years, and about 8 months ago my home button started wrecking; i would press it and it would either not open the iphone (take it off sleep mode to show lock screen) or the button would get stuck in and would start the voice control.. then about one week ago my vibrate button wasnt vibrating, even when i got a call or message or alarm... around one year ago, my camera started wrecking; like i would go into it and it would be blurry, and over the past year it has been getting worse and worse, and now i cant use my back camera at all.
Info:
iPhone 4, iOS 5.1
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Sep 27, 2012
lately my nokia lumia 900 has been pushing the back button and home butting while i'm watching videos. its really frustrating when watching Internet videos and i already have to wait for them to buffer and if it decides to push the back button i have to wait again.
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Jun 21, 2010
My touch screen has been playing up for several weeks nowWhen I try to touch the main screen it will select an area to the right of where I am touching, i.e. clicking the dial pad button will actually select the contacts button, clicking 'answer' on the keypad will put the caller on hold etc etc. Other times the scren will not respon at all.
The funny thing is, when I remove the phone's plastic casing, the touch screen works fine! Similarly, if i push the top part of the case to the sides (so it is not in contact with the digitiser) the touch screen will work again until my phone goes on lock and then when I unlock it the touch screen is stuffed again.
I'm not sure if this is a software or hardware problem. On one hand its as if the plastic casing of the phone is rubbing (putting pressure on) against the side of the touchscreen and causing it to not work (hardware) while on the other hand it could be software in that the problem keeps happening everytime the screen goes to sleep (it's not initialising right).The other problem which started at the exact same time is that the green button is not working sometimes when I try to answer calls or turn off my alarm.
Does anyone have any suggestions as to what I should try? I've already done a hard reset. The next step is to buy a new digitizer/plastic case and see if that solves the problem.
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Jun 21, 2010
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
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Jul 30, 2010
My lock button on the upper left and call button is not working. Is this an OS problem? how will i solve it?
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Jan 17, 2010
I can't Press the Keypad button and Contacts Button.and the Icon do not appear. (sorry for the bad english)I tried Re-installing the Firmware (v31)But This is always Appearing
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