BB Bold 9700 :: Email Settings Missing And Standby Button / Mute Button Not Working
Jun 21, 2010
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
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Apr 10, 2012
i have a BB Bold 9700 V5.0.0.593 (Platform 5.1.0.147) my LOCK and MUTE button is not working.
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Jan 6, 2010
On my curve, it is located on the top. Where is it on the 9700? If no button, did the get rid of feature for good?
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Jan 7, 2010
9700 phone on Orange UK, version 5.0.0.351, platform 5.1.0.98 how do I disable the little mute/lock button on the top of the phone? It works beautifully but means that when the phone is in my jeans pocket it unlocks itself and I've made several random calls. any ideas how to switch it off?
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Feb 22, 2010
Can you tell me do you need to press the standby button for like 2 seconds instead of just a one touch pressure for the phone to go into standby mode and to wake it up toy just need to give it a one touch press?
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Apr 5, 2010
CAn someone please advise on the best OS version that still has the standby button on the top right?
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Jun 22, 2010
on my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
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Jun 3, 2010
Is there any way to shut off the standby button feature and just use it as a mute button? My phone keeps getting put on standby in my pocket and it wont let me take it out of standby.
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Aug 3, 2010
After installing the update, i found that i can't mute the song by pressing the right corner button(mute/standby button). Does anyone also facing such problem?
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Apr 27, 2010
Ok so i updated my OS to the newest one and now the lock and standby buttons have changed the lock still works but the standby does not turn on? how do i now put it in standby ? as the button does not do anything?
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Feb 8, 2012
does anobody have a sollution for this
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Feb 3, 2012
I got a problem in my mute button. I cannot unlock my phone. So i cannot use my phone for a couple of days
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Jan 25, 2012
When I first had my phone the mute button worked perfectly fine. After about 2-3 months it is not working anymore...
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Mar 27, 2010
I have tried looking before posting this but I can't find anything to help me. I upgraded to 5.0.0.545 and my mute key no longer puts my phone into standby mode. How can I lock the keyboard when I put my phone into my purse now? Is this OS filled with bugs or is it actually better?
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Feb 18, 2010
Here's the results of my 5.0 OS upgrade using the recently released Sprint package:
1. Phone boot time, from battery out to usable (home screen icons displayed, etc): 3 minutes, 15 seconds! YES!!!
2. Threaded SMS messaging is nice!
3. Phone doesn't feel any "faster".
4. Being able to set the phone to automatically adjust for time zones is nice--I don't recall that being an option before and has always bugged me.
5. QuickPull Free didn't work at first. Had to be uninstalled and reinstalled.
6. Standby button no longer putting phone into standby.Still works for mute/unmute though.
Of all of these, item #6 is the only one that bugs me a bit.I think the standby operation still works in general, as when I put it into the holster, the screen did turn off, but I don't use the holster and usually "lock" the phone by holding down the mute button to go into standby.
So, does anyone know if the Lock button does pretty much the same thing as Standby, or is there really a big savings in battery life by going into standby mode? As long as battery life isn't too adversely affected, I'm pretty sure that I'll stick with this release. Hopefully the next OS upgrade will restore the button... unless someone here knows how to fix the issue now!
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May 25, 2010
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
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Jun 29, 2010
I have a BB Bold 9700 and after I did a software upgrade ( to v5.0.0.743) my lock feature will not work. Previously, If i were to click the lock button at the top left, the phone would lock and would display my user information which I created. The top right button (mute key) would thus put the phone into standby mode. Now, when I click the top left (lock) button, the phone goes into standby, and when I click the top right (mute) button, nothing happens. I loved having my user information displayed when the phone was not in use. Does anyone know why this is happening and how I can get around it? I tried turning on the password (which I do not like using) and turning it off again as well as doing a battery pull.
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Aug 2, 2010
When I press the LOCK button on the top left of the phone, the phone locks (as expected). When I press the button again to unlock, nothing happens it's as if the button is not working. When I press the green 'Make Call' button I get the following message: 'Keypad is locked. Press the Lock button to unlock'. When I press the lock button (top left), nothing happens. The only way out of this is to take the battery out and re-boot.
This is getting quite annoying, as I now do not want to lock the phone.
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Jul 2, 2010
I have a blackberry bold 97000 v 5.0.0.714(platform)5.1.0.146.Since the past 2 days my top left phone lock button is not working.when i googled it some said that you need to revert back to your old os to make it work.Is this a confirned bug in the new os?
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Oct 5, 2012
My BlackBerry Bold 9700's scroll button isn't working properly. I have taken the battery out, and that didn't help. The film on my scroll button has peeled off partially - I'm not sure if that has anything to do with it not working properly. The scroll button does respond to my touch, but barely. It responds much better if I have a napkin or a piece of material over my finger. What could the issue be?
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Nov 7, 2014
Mobile data button and Wi-Fi at quick setting sometimes missing/just blank. I hv screenshot but i thought i can attach it here
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Apr 13, 2010
Whenever I tap the lock button located at the top of the handset, it seems to only invoke the lock mechanism to stop error entries or calls when in your pocket, it's not locking handset to a point where you require password? I know I can lock it via the bb key but that's tidious. Anyone else experiencing this or annoyed with it?
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Apr 26, 2010
I've accepted the fact that after the latest update the keylock button does not lock password enabled. But WTF happened to the silent mode? The button is not working at all :S is it to do with my phone or has the latest update cancelled that as well?
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May 12, 2010
Today I was trying to lock my phone having installed the new OS (5.0.0.593) and when I press my functioning lock button (i.e. not physically broken) it puts the phone in standby, not locking it. I have a password and if I lock my phone that screen usually comes up. Whats the point if it doesn't lock? I've pressed the standby key and that doesn't lock it either. In a moment of desperation i assigned the left convenience key as a lock button, but I would love to have it at the top as normal.
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Mar 13, 2012
Call forwarding button missing in settings
Info:
iPhone 4, iOS 5.1
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Jan 12, 2010
one we have two Pearl phone that have no send button, one says service isn't set up but its getting emails. The other never got the message but it also is receiving emails.The one that didn't get the message is recieving error messages on the oputlook even thought it still forwarding everything to the blackberry, the error messages come every 15 mins.
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Jan 12, 2010
Ok two things, one we have two Pearl phone that have no send button, one says service isn't set up but its getting emails. The other never got the message but it also is receiving emails.The one that didn't get the message is recieving error messages on the oputlook even thought it still forwarding everything to the blackberry, the error messages come every 15 mins.
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Jul 5, 2012
My buttons seemed to have stopped working properly. In order to adjust the volume using the side button, I have to shut down the phone and then restart it. It will work for a while and then stops working and I have to go thru the process again. The home button just works whenever it wants. It doesn't fix the problem when I restart the phone. I can slide my finger in a circle around the button and it still doesn't work.
Info:
iPhone 4, iOS 5.1.1
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