Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
View 12 Replieson my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
View 14 Replies View Relatedis there any way to change lock key from mute key? my mute key is not working
View 6 Replies View RelatedI have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
View 6 Replies View RelatedI have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
9700 phone on Orange UK, version 5.0.0.351, platform 5.1.0.98 how do I disable the little mute/lock button on the top of the phone? It works beautifully but means that when the phone is in my jeans pocket it unlocks itself and I've made several random calls. any ideas how to switch it off?
View 6 Replies View Relatedi have a BB Bold 9700 V5.0.0.593 (Platform 5.1.0.147) my LOCK and MUTE button is not working.
View 1 Replies View RelatedIs there anyway to revert back to the old way of unlocking the bold, like from early 5.0 OS? like when you were supposed to hold * and the call button, because I absolutely despise this new mute button procedure and my mute button on my bold is already becoming unresponsive.Basically I'm wondering if perhaps there's a application that can switch them or maybe even a way to configure a different button on my bold to mute because as it is the default button (top left of the bold) is pretty much becoming unresponsive on my phone and I don't really want to get locked out.
View 10 Replies View RelatedI just updated to the v5.0.0.464 OS and now my lock icon is missing. I have searched all the folders, even with hidden icons showing. I usually keep the right side convenience key programmed to lock it. But that is not even an option anymore when you go to set the action for the convenience keys.
View 12 Replies View RelatedJust upgraded to 5.0 and the keyboard lock is missing. Shortcut as well as convenience keys. Anyone have a fix for this short of reinstalling the old software?
View 33 Replies View Relatedi recently updated my phone software to os5 keyboard lock is annoying me as my mute button is not working. any software to lock keyboard i dont want to set a password
View 4 Replies View RelatedWith the new 5.0's rolling out, our keyboard feature seems to be done away with. Some of us, like me, do not have the best mute button. If I don't hit mine just right it doesn't work. Sometimes it may take 5-6 presses.
View 14 Replies View RelatedAt first glance, upgrading from .681 to .822 didn't appear to do too much; save for performance boosts, the OS remained largely the same as would be expected.. well, except for completely changing how the keyboard lock function operates and not providing settings for users to revert back to its prior logistics.
Lock Function Prior to .822: Setting your left soft key as lock, you could lock your phone from anywhere within the OS, showing a "locked" home screen (without actually going to it). To unlock after screen shuts off, you could press any key (as far as I remember) and it would bring up the "locked home screen", from there you would press A (or *) + Send to unlock.Lock Function in .822: Using the left soft key to lock, screen immediately shuts off going into lock mode without any screen feedback. To unlock after screen shuts off, you have to press only the "Power/End" key to bring up the "locked home screen" and then press the "mute" key.
Ah, so one key instead of two, just like the iPhone and many other smart phones; this must mean .822's method is better, right? Nope, and here's why.Reasons pre-.822 method is superior:On locking the phone, you received feedback that the phone was locked (nice), but more than that, the time was displayed, which is frequently absent depending on the application you're using (why it's not always displayed up top, I won't even begin to fathom).Being able to press any key or at least main function keys such as the soft keys and other function keys like the trackball to bring up the "locked home screen" mean quicker and easier access to the time as well as being able to unlock the phone.The mute key is flush with top casing of the phone, which makes it the absolute most difficult key I have ever encountered on any phone, and I don't have large fingers by any means.
Even if the mute key were easy to press, it's in a location that's more difficult to get to when holding normally compared to the keypad, which means even though pre-.822 you had to press two buttons, those two buttons where very close to each other and on top of that, close to your left thumb when holding the phone naturally.Why RIM felt the need to completely revamp the keyboard lock function in such a small update when the prior method had been in use for years while also not providing a way for users to revert to prior functionality, especially considering its user base, is completely beyond me.Based on this and other usability and user experience failures within the Blackberry OS, my recommendation would be to fire and replace the whole Usability/UX team, but well, that precludes actually having one to begin with.
Where is the mute button to unlock my keyboard?
View 2 Replies View RelatedI have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
View 1 Replies View Relatedmy storm fell out of my holster a week ago and scratched it around where the lock button and mute button are and the lock button is hard to press down to get it to lock i used to be able to hold it in one hand and lock it with just my finger. now i have to use my other hand and press real hard on it to get it to lock and sometimes it takes a few seconds to unlock and then sometimes it will unlock and then re lock right away and vise versa. im gonna get a new cover for the scratched area but has anyone fixed this before.
View 4 Replies View RelatedI did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
View 12 Replies View RelatedThe title says it all - I have a Bold with the oh-so-common broken mute key and I know that the latest 5.0 builds modified the lock/standby behavior. What is the latest build I can use?I can theoretically just use the warranty to get another refurb, but this is 9000 #2 to lose the standby button after 3 months, so I'd rather just hop on Craigslist and buy a 9700, then sell this 9000...
Also, has ANYONE been able to successfully use Blackberry AIM Recently? I seem to always have to choose "Refresh List" to get my messages - I've resent service books and even wiped my phone and reinstalled AT&T .303. I've tried the old 2.1 version that's available on here somewhere (which used to work well) as well as the latest 2.5.32 (which I don't really like anyway because of the 2-line contact list).
On my curve, it is located on the top. Where is it on the 9700? If no button, did the get rid of feature for good?
View 13 Replies View RelatedIs there a way to disable the lock and mute buttons on the top of the BlackBerry Bold 9700? I just received my new windshield cradle that grips it from top and bottom, and the buttons are invariable pressed accidentally for a variety of reasons. Perhaps an application that can shut them off, or some type if setting?
View 8 Replies View RelatedI don't know why but the * button doesn't work anymore to lock the keyboard.How to correct it?
View 1 Replies View RelatedI am having problems zooming in to a subject I wish to photo via the scroll button and the volume button. Any ideas?
View 4 Replies View RelatedAfter installing the update, i found that i can't mute the song by pressing the right corner button(mute/standby button). Does anyone also facing such problem?
View 5 Replies View RelatedThe top row of my keyboard has fine scratches on it, is there anyway of polishing these out?
View 5 Replies View RelatedI want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
View 8 Replies View RelatedI'm a fairly fresh Blackberry convert and I'm absolutely loving my Blackberry Bold 9000 and having an amazing keyboard that worked extremely well, for a bit.
Lately though, the keyboard is WAY too sensitive all of a sudden, many times while I send a message I have to constantly correct errors where I thumb a key and it responds by typing that letter twice. The same exact thing is happening with my menu key, I press the menu key and I quite literally am "moving" an icon around my menu screen as it registers that I hit the key twice.
I've had this Blackberry for TWO weeks and though I'm loving it this is a serious problem and starting to get on my nerves. I contemplated thinking if it was just my typing but this happens so subtlety I ruled that out fairly fast. I really have no clue what's going on and tried playing around with the "key rate" settings to no avail. Unfortunately a return isn't really an option as I bought this mobile new online and am starting a contract with my company soon.
im using a bb bold 9000, and after a years use, the keyboard light seems to be getting dimmer and dimmer. any suggestions on how to get it back like the way it was?
View 8 Replies View Relatedsince installing .411 my Bold hasn't had a single problem, apart from one. Every now and again, I will notice it light up, the screen and keyboard both turn on. After a couple of seconds, it will dim out as it would after use.
I have a windows mobile phone and before I receive a text message, that is exactly what that does, but I receive nothing when the Bold lights up? The only fix I have is to put it into bedside mode as it doesn't seem to happen when in that state....
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
Of the three blackberrys i have owned and used (9000, 9700 and 9800) i have to say i think the 9000's keyboard is by far the best of them all. I am on the 9700 right now and really miss my 9000's keyboard. It felt so much more roomy and comfortable to type on. I wish they would make a larger phone like the 9000 again. IMO it had the best keyboard, best sounding speakerphone and of course that nice large screen.
View 4 Replies View RelatedI'm using Bold 9000 and after installing the new OS5.0, I realized my key lock function is missing and I can only lock my phone after password enabled.I tried downgrading back to 4.6 and re-installing 5.0 but still the function is missing. Any help to this matter?I really hate setting my phone to password enable.
View 7 Replies View Related