BB Bold 9000 :: Latest OS - Can Use With Non-working Mute Key?
Mar 29, 2010
The title says it all - I have a Bold with the oh-so-common broken mute key and I know that the latest 5.0 builds modified the lock/standby behavior. What is the latest build I can use?I can theoretically just use the warranty to get another refurb, but this is 9000 #2 to lose the standby button after 3 months, so I'd rather just hop on Craigslist and buy a 9700, then sell this 9000...
Also, has ANYONE been able to successfully use Blackberry AIM Recently? I seem to always have to choose "Refresh List" to get my messages - I've resent service books and even wiped my phone and reinstalled AT&T .303. I've tried the old 2.1 version that's available on here somewhere (which used to work well) as well as the latest 2.5.32 (which I don't really like anyway because of the 2-line contact list).
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Jun 22, 2010
on my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Jun 11, 2010
is there any way to change lock key from mute key? my mute key is not working
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May 25, 2010
Yesterday, my mute button decided to no longer work when trying to unlock my keypad ( I have os 5.0). I consequently have to take out my battery and restart the phone to get the keypad unlocked. Not sure if the actual button is faulty or not but is there any way to switch the unlocking feature to a different button?
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Jan 3, 2010
I've been reading some posts here and am curious, some people are mentioning functions my BB doesn't have and I'm wondering why...I connected my BB to the desktop manager and clicked update, according to the DM the latest version is 4.6.0.303 which I have installed.Can anyone confirm this is in fact the most up to date version?
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Oct 30, 2011
i dont know how toold update my bb bold 9000 v4 os to the latest os?
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Jul 24, 2010
My friend has a 9000, now hes very Tech(not even a computer, no judging) at all so when he has a problem with his phone he hollas at me. Now I've been occasionally upgrading his phone to latest leaks and hybrids, now the last hybrid I put on his phone was a 5.0.0.4xx hybrid, which was a while ago,he calls the other day to tell me that his phone is randomly dropping calls and that battery is getting hotter then usual. Now he took it to somebody to get it looked at(not his carrier) and they told him that the hardware is fine and that it might be the software. He calls me and asks me if I could upgrade( I upgrade to the latest leak for 9000) his phone to see if that fixes it.That was yesterday, hes calling again to day and saying that he still has the same problem, dropping calls like crazy, and battery is getting real hot. So now I'm coming to the ppl
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Apr 10, 2012
i have a BB Bold 9700 V5.0.0.593 (Platform 5.1.0.147) my LOCK and MUTE button is not working.
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Apr 26, 2010
I've accepted the fact that after the latest update the keylock button does not lock password enabled. But WTF happened to the silent mode? The button is not working at all :S is it to do with my phone or has the latest update cancelled that as well?
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Apr 9, 2012
I got a bb 9900 and my camera stop working.Now i geting message to swith off all other apps, but when i do that i still got same problem. I've upgrade software to latest os7, restart phone and delete new apps.
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Jun 21, 2010
I did an upgrade to v5.0.0.680 on my Blackberry 9700 and after that my Standby - Mute button not working also the Email Setup is missing an option to add a personal account it only giving me option to add "Blackberry Enterprise Server."
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Jul 14, 2010
Despite putting the very latest firmware on my 9700, the email Settings Application ( in Setup Folder - Email settings) still takes me to a browser based setup on the BIS . my old 8900 and my work 9700 has an application type interface.. Why is this a problem ? Because it wont let me setup gmail Contact sync .. Keeps giving me a message "To start xxxxxxxx@gmail.com contacts synchronization with your BlackBerry® device, complete the security activation on your device:
1. In the Setup folder, log in to the Email Settings application.
2. After you log in, the security activation starts. When security activation is complete, wireless synchronization of your contacts with your device automatically begins."
This does not work and I'm guessing because i dont have the latest email settings on the device.. I have tried re-installing firmware , wipes etc..
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Jun 18, 2012
my Black berry Bold 9000 is not working with BIS, but i browse with my credit. when i remove the sim and put it inside my friend's phone it works with his phone.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Jun 5, 2010
I have a Bold 9000 with AT&T and im trying to upgrade to 5.0 When the spplication loader come up it says my current is 4.6.0.304 but does not give me the option click 5.0, its not listed?
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Aug 4, 2010
After i upgrade 5.0.0.822. i found when somebody called me and messages me any kind of notification doesnt ring if i restart it works but then again it will no sound anymore. i try playing music it works. anyone could help please? i also try to edit the sound and pres try it seems no sound.
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Jan 5, 2010
I've been having issues with my alarm not going off in the mornings. The "Snooze", "Dismiss" window does come up but there is no alarm sound to wake me. I noticed that if I shut down the Bold, power up and reset the alarm it will go off, but by morning no sound. I overslept this morning because of it.
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May 17, 2010
I recently had problems with my phone and had to restore it using a full handheld wipe. I reloaded ny data and all is well except that I cannot get my phone to give me a tone or a vibrate when I receive an email. I have the out of holster and the in holster settings set to vibrate+tone, high, 3 but it still will not give me any audio or vibrate alert just mail icon pops up so I can only tell if I look at the phone if I have new email.
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Jun 7, 2010
I just put made my first call with the BB. The speakerphone works fine, but the smaller speaker that goes against the ear doesn't work. It does work on my wife's 9000 (bought at the same time from the same place). I've tried the increasing the volume button on the side. My profile is set to normal. I've tried going into the phone application and making sure mute was off, and default volume set to 75%.It does work normally when I put headphones in during a call.Any suggestions, or is it defective?
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Sep 10, 2012
I have a blackberry bold 9000. And it's with a trackball. That trackball is sometimes not working to the left, right, up or down. How will i avoid this? And how will i repair it? Do i need to change the ball and buy a new one? OMG.
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Feb 7, 2010
I have a blackberry bold 9000 and i have got a problem with some of the buttons not working..
the green call button, the red end call button, trackball button and the (A) button all do not work.
i have read on here that i need to wipe and upgrade the software and i have done that and they still do not work. if any one has any suggestions that would be great.this is my first blackberry and i am considering going back to the iphone!
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May 15, 2010
I'm on .509 with plugin 2.0.0.25. Does the plugin work on .592 or .610? The one annoying thing about OS 5 has been the lack of enhanced gmail.
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Jan 12, 2010
Searched around but can't find anything on this one. I've had a Bold for about 6 weeks and just today have a problem. My keypad and trackball do not work on the home page, except for the green phone, escape, red phone, convenience buttons, and the mute button. I can switch applications with the left convenience button, and all the buttons and trackball work on any other screen. It's not a password issue, and I don't think it's how the keypad lock works. Any ideas?
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Jun 25, 2010
A few weeks ago the click function of my trackball stopped working. I think it was because I had moisture and dirt on my hand when I picked it up to use it. I have been reluctant to take it apart since I don't have a backup BB and it is still 90% functional without this feature working. Today, I did 3 things. First, I took rubbing alcohol and a q-tip and soaked the trackball. Then I used a piece of a straw, threaded it down between the black piece around the trackball and the chrome bezel, gently pulled up on it and used as much compressed air as possible to blow out the area under the trackball. Then, while the battery was out I pushed on the trackball assembly from behind pretty hard. I repeated this procedure a few times, and it suddenly started working. It was intermittent at first, but is working normally now. For how long I don't know but thought I would share this for others that have the same issue.
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Jun 17, 2010
After installing BlackBerry® Device Software V5.0 BlackBerry App World is not working anymore I tried to reinstalled it.The installation seems to be OK but after installation , I can not find it Is some one can help?
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Jun 12, 2010
I just got my blackberry a few weeks ago, and it was working perfect up until I downloaded BlackBerry Desktop Manager, plugged my handset in and updated it.... It operates much slower. There's a good 5-15 second delay when trying to access the menu, and it will freeze while I'm trying to answer incoming calls. Also my alarm clock doesn't work anymore. There's no sound coming out when it goes off, the volume is set to high, but it will still ring when someone calls me. It was working prior to the update, and I didn't change any settings after. Is there a way to roll back the update. I thought updates were supposed to fix problems and issues, not create them.
ps it is a BlackBerry 9000 carried by Rogers, O/S version 4.6.0.303
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Sep 13, 2012
my blackberry 9000 is not working its just blinding red light & not been detected in PC
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Aug 25, 2010
Upgraded last night to 5.0.0.822 and now phone DOES NOT ring.Also get message "An error has occurred attempting to play media" for ALL media types even when I test the profiles.How do I downgrade OS and which one should I go to since this one is no good?
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