BB Software :: Bold 9000 Ring And Audio Not Working?
Aug 25, 2010
Upgraded last night to 5.0.0.822 and now phone DOES NOT ring.Also get message "An error has occurred attempting to play media" for ALL media types even when I test the profiles.How do I downgrade OS and which one should I go to since this one is no good?
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Aug 25, 2010
Upgraded last night to 5.0.0.822 and now phone DOES NOT ring.Also get message "An error has occurred attempting to play media" for ALL media types even when I test the profiles.Pulled battery and all the usual tricks but no help.camera sound does work. How do I downgrade OS and which one should I go to since this one is no good?
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Jun 16, 2010
Anyone can help me transfer my Palm T contacts to Bold 9000? (do I need transfer palm to outlook fist?)
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Jun 2, 2010
I used this with absolutely zero problems when I was running 4.6. I recently upgraded to 5.0 (681), and now none of the streams I used to use work. I get an error message, saying that it could not be open.Any suggestions as to A) how to fix it or B) a free app that will stream custom URLs? My phone has been reset several times since I first noticed this problem, and it is still an issue, so a battery pull/reset is not solving this at all.
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Jul 18, 2010
Device info Your carrier: Telstra - Australia Model info and OS version 9000 - 4.6.0.282 Apps and free space File free 12337741 Bytes(After Battery pull) Did a battery pull fix your issue? No Apps installed and their version Telstra Code Reader 1.10.06 Citrix Receiver 1.0.163755 Documents to go 1.001.145 Dictionary and thesaurus - Dictionary.com 1.1 GMail 2.0.6 Google Maps 4.0.1 Google Mobile App 3.6.14 Klondike 1.4.8 Sudoku 1.0.11 Texas Holdem King2 2.3.0 TagreaderBB 2.1.75 ColourID LED Light 1.1.8 com_plazmic_theme_amranth_zen_480x320_90xx_460 2008.12.02.1022 com_plazmic_theme_Aqua_zen_480x320x90xx_460 2008.12.02.1500 Blackberry MDS Default 4.6.0.18 Blackberry App World 1.1.0.33 Facebook 1.7.0.22 Whereis Navigator 5.6.5 My Place 4.0.0
Issue: After upgrading to version 4.6.0.282 the ring tone volume is very low, even when the profile setting has the tone set to High I often miss the call, I have tried turning on "Audio Boost" with no change, tried a hard re-boot, no change. Volume of calls are fine, it's the ring tones, I have the same ring tone in use as before the O/S upgrade so this hasn't changed, no other (new) apps have been installed, just the O/S upgraded. I can't find any sort of master volume control setting in any of the forums is there such a setting, how do I get the volumes back to normal?
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Jun 18, 2012
my Black berry Bold 9000 is not working with BIS, but i browse with my credit. when i remove the sim and put it inside my friend's phone it works with his phone.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Dec 28, 2011
All audio on my Bold 9650 has suddenly stopped functioning - no ring tones, alerts, speakerphone, music or voice recordings can be heard. The phone is not muted and the volume is turned up. Hard reset and soft reset have not fixed it. Software was upgraded to 5.0.0.1006 after problem started and did not resolve it. Device self test performed and verified that no audio functions were working. Also, there's an icon that I don't remember seeing before showing below my EDGE indicator. It is a white circle with a cross through it, like the sight symbol when you are focusing a gun or camera. I can't find the icon on any icon list to indicate what it means.
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Jun 5, 2010
I have a Bold 9000 with AT&T and im trying to upgrade to 5.0 When the spplication loader come up it says my current is 4.6.0.304 but does not give me the option click 5.0, its not listed?
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Jul 25, 2011
We are facing the problem from the Audio speaker and earpiece not working while calling. I need to removed the battery and put it again so i can used it again for calling. And after few hours aim facing again that problem( audio). My phone 9900 running with the version.
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Aug 4, 2010
After i upgrade 5.0.0.822. i found when somebody called me and messages me any kind of notification doesnt ring if i restart it works but then again it will no sound anymore. i try playing music it works. anyone could help please? i also try to edit the sound and pres try it seems no sound.
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Jan 5, 2010
I've been having issues with my alarm not going off in the mornings. The "Snooze", "Dismiss" window does come up but there is no alarm sound to wake me. I noticed that if I shut down the Bold, power up and reset the alarm it will go off, but by morning no sound. I overslept this morning because of it.
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Jun 22, 2010
on my Bold 9000 the mute/standby now lock key is kind of crapping out. It will work, but I have to push the button really hard or try pushing it several times. Any ideas?
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Mar 29, 2010
The title says it all - I have a Bold with the oh-so-common broken mute key and I know that the latest 5.0 builds modified the lock/standby behavior. What is the latest build I can use?I can theoretically just use the warranty to get another refurb, but this is 9000 #2 to lose the standby button after 3 months, so I'd rather just hop on Craigslist and buy a 9700, then sell this 9000...
Also, has ANYONE been able to successfully use Blackberry AIM Recently? I seem to always have to choose "Refresh List" to get my messages - I've resent service books and even wiped my phone and reinstalled AT&T .303. I've tried the old 2.1 version that's available on here somewhere (which used to work well) as well as the latest 2.5.32 (which I don't really like anyway because of the 2-line contact list).
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May 17, 2010
I recently had problems with my phone and had to restore it using a full handheld wipe. I reloaded ny data and all is well except that I cannot get my phone to give me a tone or a vibrate when I receive an email. I have the out of holster and the in holster settings set to vibrate+tone, high, 3 but it still will not give me any audio or vibrate alert just mail icon pops up so I can only tell if I look at the phone if I have new email.
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Jun 7, 2010
I just put made my first call with the BB. The speakerphone works fine, but the smaller speaker that goes against the ear doesn't work. It does work on my wife's 9000 (bought at the same time from the same place). I've tried the increasing the volume button on the side. My profile is set to normal. I've tried going into the phone application and making sure mute was off, and default volume set to 75%.It does work normally when I put headphones in during a call.Any suggestions, or is it defective?
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Sep 10, 2012
I have a blackberry bold 9000. And it's with a trackball. That trackball is sometimes not working to the left, right, up or down. How will i avoid this? And how will i repair it? Do i need to change the ball and buy a new one? OMG.
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Feb 7, 2010
I have a blackberry bold 9000 and i have got a problem with some of the buttons not working..
the green call button, the red end call button, trackball button and the (A) button all do not work.
i have read on here that i need to wipe and upgrade the software and i have done that and they still do not work. if any one has any suggestions that would be great.this is my first blackberry and i am considering going back to the iphone!
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May 15, 2010
I'm on .509 with plugin 2.0.0.25. Does the plugin work on .592 or .610? The one annoying thing about OS 5 has been the lack of enhanced gmail.
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Jan 12, 2010
Searched around but can't find anything on this one. I've had a Bold for about 6 weeks and just today have a problem. My keypad and trackball do not work on the home page, except for the green phone, escape, red phone, convenience buttons, and the mute button. I can switch applications with the left convenience button, and all the buttons and trackball work on any other screen. It's not a password issue, and I don't think it's how the keypad lock works. Any ideas?
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Jun 25, 2010
A few weeks ago the click function of my trackball stopped working. I think it was because I had moisture and dirt on my hand when I picked it up to use it. I have been reluctant to take it apart since I don't have a backup BB and it is still 90% functional without this feature working. Today, I did 3 things. First, I took rubbing alcohol and a q-tip and soaked the trackball. Then I used a piece of a straw, threaded it down between the black piece around the trackball and the chrome bezel, gently pulled up on it and used as much compressed air as possible to blow out the area under the trackball. Then, while the battery was out I pushed on the trackball assembly from behind pretty hard. I repeated this procedure a few times, and it suddenly started working. It was intermittent at first, but is working normally now. For how long I don't know but thought I would share this for others that have the same issue.
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Jun 17, 2010
After installing BlackBerry® Device Software V5.0 BlackBerry App World is not working anymore I tried to reinstalled it.The installation seems to be OK but after installation , I can not find it Is some one can help?
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Jun 12, 2010
I just got my blackberry a few weeks ago, and it was working perfect up until I downloaded BlackBerry Desktop Manager, plugged my handset in and updated it.... It operates much slower. There's a good 5-15 second delay when trying to access the menu, and it will freeze while I'm trying to answer incoming calls. Also my alarm clock doesn't work anymore. There's no sound coming out when it goes off, the volume is set to high, but it will still ring when someone calls me. It was working prior to the update, and I didn't change any settings after. Is there a way to roll back the update. I thought updates were supposed to fix problems and issues, not create them.
ps it is a BlackBerry 9000 carried by Rogers, O/S version 4.6.0.303
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Mar 9, 2010
This morning, out of no where my blackberry started to act strange. if i push on the end button (the red one) it calls some one or if i push on the letter m, it starts typing m like a million times and now it has locked it self and i can't put in my password because the keys don't work.. what can i do? i took the battery out and left it resting for a few but if i can't put in my password how can i get to the phone and try to fix it?
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Sep 13, 2012
my blackberry 9000 is not working its just blinding red light & not been detected in PC
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Jul 3, 2010
I have read the helpful advice posted on this subject. But it does not help. I have a Bold 9000 and accidently I let it run completely and utterly dead. Now whatever I do, I cannot start it. I have plugged it into a charger, I bought a car lead because I have found that this gives a boost, and I have bought a new battery.
Whatever I do, it does not work. Unlike previous writers, when I plug it into any of the charging sources I do not even get a red light, absolutely nothing. When I attach it to the computer nothing is recognised. I am sure that it has not been physically damaged, it has merely run absolutely flat.I am stuck in a holiday destination. Can anyone advise me?
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Jun 28, 2010
9000 Bold with ATT version V4.6.0.304 Platform 4.0.0.247...I get numerous emails to my laptop to; network@etp.us.blackberry.net..The emails say, "This message is used to carry data between the BlackBerry Redirector and BackBerry Handheld. Pleae do not delete, move or respond to this message - it will be processed by the BlackBerry Redirector."
Redirector shows that it is trying to "verify forwarding address" and has 30 some outstanding emails that it is trying to redirect.Biggest problem is that my Outlook cannot send and emails, and there are three outgoing emails that I cannot find that are clogging up the sending. I think that these RIM emails my be the culprit. I had this problem a month ago and it mysteriously cleared up after 7 days.
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Aug 14, 2010
My bold stopped working a few weeks ago, At first i thought it was the battery, Bought a new battery nothing happened. Next i thought it was the Charger, Bought a new one still nothing happened . Someone told me that the USB port was probably broken, And i can't get it fixed by tmobile cause the bold is a AT&T Phone . So a friend of mine told me to buy a charger dock on Amazon/Ebay , And the Phone will charge i just won't be able to put stuff on my phone through my Computer . Can anyone clarify that if i buy the dock it will work?, Also if it doesnt work at this point what should i do?
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Jun 13, 2010
First post ever but I've been following this site for blackberry advice for a while, but this time I can't seem to find an answer to my dilemma, I've seen on most posts regarding the black screen blinking red light issue but the problem stemmed from installing the OS. Thats not the issue I have, while at work I was chatting with my friend on blackberry messenger but a customer came by so I holstered my blackberry, by the time I finished and took out my blackberry the screen was black and won't turn on, I naturally assumed that my phone died although it was awkward for it to die at like 45% battery life so I ignored it until I got home. I placed my blackberry on my cradle to see if it'll charge but the screen remained black and the LED light blinks twice then stops, then blinks twice again and so forth. Should I do what the posters suggested? Run that program and reinstall an OS hoping it will save my blackberry?
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Jun 20, 2010
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
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