BB Bold :: All Audio Functions Stopped Working On 9650
Dec 28, 2011
All audio on my Bold 9650 has suddenly stopped functioning - no ring tones, alerts, speakerphone, music or voice recordings can be heard. The phone is not muted and the volume is turned up. Hard reset and soft reset have not fixed it. Software was upgraded to 5.0.0.1006 after problem started and did not resolve it. Device self test performed and verified that no audio functions were working. Also, there's an icon that I don't remember seeing before showing below my EDGE indicator. It is a white circle with a cross through it, like the sight symbol when you are focusing a gun or camera. I can't find the icon on any icon list to indicate what it means.
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Aug 4, 2012
I have tried deleting it and re-adding it (several times). Had the Sprint store try different options including a reeboot in their system. Had GoDaddy check their system. Pulled the battery while phone was on, and off. Nothing is working! It is the account I receive time sensitive work on. It is a Bold 9650 and all my other email accounts (even from Go Daddy) are working fine.
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Sep 1, 2010
I just purchased and tested the Miccus Bluetooth Audio receiver.The setup and syncing of the device was easy and successful.However, as soon as I began playing back any media on the phone and outputting the sound via the wireless Bluetooth protocol, I heard very bad static and distorted sound on the stereo, which is connected to the Miccus receiver.I then tested the Miccus receiver on my roommate's 8530 blackberry and the sound was crystal clear! What gives? And could this be a software or hardware issue with the 9650?(phone calls via separate bluetooth headset work fine)
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Jan 9, 2012
My 9650 Bold has stopped recognizing word or name prompts for voice dialing. It still works for phone numbers but not names like "John Smith" or words like "home". My dealer tried to correct it by removing the battery and restarting the phone. When it starts it shows a java uncaught exception for java.lang.NullPointerException
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Nov 1, 2011
I have a Bold 9780, my screen turned white suddenly. Phone was kept on the table and it automatically turned white. The other functions are working fine as in incoming calls and messages, but the whole screen is white.
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Sep 13, 2011
I have the Bold 9650 and my emails stopped opening up. I receive them but when I click on them to open there is nothing in the body of the emails.
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Mar 9, 2010
Having been able to control my music via the supplied headset of my Music Express 5800 it has now stopped working. I can still hear perfectly well via it, but the volume control, stop, start of skip functions have now stopped. I'm not too sure the ability to answer the phone from it exists either. Can anyone tell me if this is due to the headset itself or if there's an option in the 5800 that I need to look at? If it's the latter I won't need to make a trip to the store.
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Aug 22, 2010
I own a Verizon BB Bold 9650 and I'm currently outside the US. I'm trying to use Google Maps and the GPS does not seem to be working. I recently upgraded from the Curve and this was never an issue. Any idea how I can fix it?
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Jul 8, 2010
Just got a new 9650. Noticed that the right button to get to an application was not working. Sometimes worked but 90% of the time nothing.Spoke to provider and they sent another brand new phone. Same story. I did try other application associated with button still no responses.Really do not use that button a lot.Any one else having this problem? Any solutions? Not sure it worth the aggravation of return.
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Jun 10, 2010
If anyone has any words of wisdom. I used my desktop manager to switch the devices. I went to my setup wizard and for some reason it will not let me add my user name or password. I tried adding the complete email address and just the user name. No go. It seems that I have had this little problem before I cannot remember how to fix it.
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Jul 28, 2011
I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..
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Jun 9, 2012
Verizon, Bold, 9650. A few days ago web browsing just stopped.It slowly looks like it wants to load the page and shows the page name, but after a long time nothing ultimately happens. I can send/receive emails, texts, calls, use apps, calendar, everything but websites, in both BIS 3G mode and WiFi.I haven't loaded anything new lately.
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Jul 28, 2011
I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?
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Oct 12, 2011
I have a Bold 9650 6.0.My internet, facebook and other internet based apps are not workingI am getting emailsBBM is not really working, I messaged 5 people and only 1 was able to see my message and the others had no "D" Usually pulling out the battery works for me but i did it like 8 times today and still not working. I did a hard reset at the verizon store a couple weeks ago as this has happened before (more like 1x a week at least) I called verizon they told me to buy a new phone so they are no help I dont know if this is related to the outages they are experiencing or not but since this has happened before i figure not. It says "Browsing over the cellular network is not included as part of your current service plan. To browse use Wifi or contact your service provider to change your service plan." ( and yes I have a blackberry data plan
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Jul 3, 2012
I have a BlackBerry BOLD 9650. I want start BlackBerry services on my mobile . I have an air-tel connection.My internet not working.
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Jun 16, 2010
After being upgraded to .732 for a while, I have come in to my first problem. My Bluetooth is not working properly. When I receive a call or go to make a call it won't let me, it just picks up and hangs right up. I have never had a problem with Bluetooth before. Does anyone else have this issue from Sprint .699 upgrading to .732? I don't know if I should wipe and reinstall or just go back to .699, which I didn't have any problem with anyway? Thoughts?
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Sep 6, 2010
I have an unlocked Blackberry Bold 9560 from Verizon wireless. I took the phone with me to Israel and got a sim card and blackberry service through a carrier here called cellcom. Everything appears to be working fine except for SMS.When I text some people they never get the text and I get no bounce back informing me of an error. On the other hand some people I can text fine. I think the problem has something to do with the country code and the leading 0 infront of all numbers here. All the numbers are stored in my phone as such.. 052-796-0124. The country code is +972 but does not need to be dialed. I can call these numbers no problem from my address book, but when I text there is no problem. When I recieve a text from people who I myself cannot text, I can reply no problem to their inital text. I cannot start a conversation however. I have tried playing with those smart dialing settings. I changed the country to Israel and have tried leaving it as a USA number and saying the numbers are 9 digits and to not dial the 1. Neither option works.Any ideas here?
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Apr 3, 2011
I'm using a Verizon BlackBerry Bold 9650 unlocked in India since the past 5-6 months working fine but since the past 12 days I am not been able to receive any blackberry data services. My e-mails, BBM, Internet nothing seems to work but I am able to use text messaging and make voice calls like any other phone. I have tried every and all methods to make it work, I have replaced my Sim-card twice and even reinstalled and updated my phone software three times. Vodafone(India) is my current service provider and they have all services active on my number but my phone doesn't seem to receive any. My sim card is working fine with other phones but no sim card works in mine.
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Sep 15, 2010
I have a seidio extended battery for my phone and had the seidio doc which is horrible and I recommend to no one. It's built cheap and can break very easy. The metal charging prongs on the seidio doc just broke so I switched over to my normal blackberry bold doc.The problem is when I charge my phone I get a ton of different things that happen. I have my phone set up to enter bedtime mode and turn my profile to silent during certain hours when the phone is plugged in to charge. During these times the phone will always enter bedtime mode but three different things happen:
1. Phone dims and displays a clock
2. Screen light stays on and keyboard is illuminated
3. Phone goes dark - All lights turn off
I just want the phone to go dark and charge and put my profile to silent during the times I have set up. I like the phone dimming but it's still a little too bright for me at night. Can anyone help or suggest what I can do?
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Sep 17, 2010
i currently puchased an unlocked blackberry 9650, and previously i had a 9700.when i put my Sim card it, i am unable to connect to the internet via Rogers wireless. whenever i go to the browser it always states that it is a Wi-Fi service. BUT when i connect via a wi-fi connection it works fine. So i don't understand the problem. I have a data plan and everything when i got my 9700, so i dont see why it wont work for 9650
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Sep 17, 2010
I currently purchased an unlocked blackberry 9650, and previously I had a 9700. When I put my Sim card it, I am unable to connect to the internet via Rogers wireless. Whenever I go to the browser it always states that it is a WiFi service. But when I connect via a wifi connection it works fine. So I don't understand the problem. I have a data plan and everything when I got my 9700, so I don't see why it wont work for 9650.
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Jun 25, 2012
my iphone 4 will not respond and last time this happened to my 3gs and i lost everythign on it!
Info:
iPhone 4
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Aug 25, 2010
Upgraded last night to 5.0.0.822 and now phone DOES NOT ring.Also get message "An error has occurred attempting to play media" for ALL media types even when I test the profiles.How do I downgrade OS and which one should I go to since this one is no good?
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Mar 10, 2010
I bought a Nokia E72 a couple of weeks back. I did like the features of the phone and I was happy with it. I have been a Nokia user from the 5100, 3300, 3315, 3350, 8250, 3100 classic, N95, E71 and now the E72. When i record a voice conversation with the phone's voice recorder, the conversation is recorded with stutters (Hi Sanjay gets recorded like Hi Jay - San is missing).When I mute myself and then record the conversation, my voice still gets recorded (never happened with my N95 or the E71).What have I done so far.
I have registered a complaint with Nokia (been around 10 days or so), and they tell me that it 'MIGHT' get sorted in the next software update.I check at a Nokia service center locally, and they updated the software, and they dont bother to even check if the issue is solved. They had my phone for 2 days.I call back Nokia and they tell me give the phone to the service center.What am I supposed to do now? Would Nokia give me a solution? I did not pay a bomb for a phone to get such pathetic software and service. Someone at Nokia please give me an answer.
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May 10, 2011
I'm travelling with my Bold 9780, and for some reason I can neither send BBMs or emails. All other functions are fine, including receiving texts and emails. My Carier is Vodafone UK and I'm roaming on AT&T in the US. I this a problem with my Vodafone carrier, or is it to do with my roaming facilities?
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Apr 23, 2012
All of a sudden, all the touch functions of my xperia x8 went haywire. Now I cannot use it since it only has touch capabilities. I've tried restarting and removing battery, sim card and sd card several times but to no avail. I cannot even turn it off since the off button is also touch key. I have to remove the casing and battery every time I attempt to restart.
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Jan 10, 2016
No matter what I do the WiFi on my Samsung Galaxy S6 does not work with certain apps and processes. It seems to be connected with Google- such as, pictures on the Play Store will not load, YouTube videos constantly are loading but never play and certain games think I am not connected to the internet at all. Things like web browsing and google search work fine however, but streaming is incredibly slow. This ONLY happens with my AT&T WiFi at home- WiFi in other locations works just fine. My WiFi signal is full strength at home. I constantly have to use my data services (T-Mobile) and everything works great then.
Here is what I already tried:
1. Changing my DNS settings to Google Server
2. Clear app data and caches
3. Uninstalling and reinstalling the apps
4. Complete factory reset of the device (and lost all my games from a corrupt backup file, with nothing working still)
When I was resetting my device, I knew the WiFi still wasn't working because when it tried to connect to my google account only and not my Samsung account (again- google seems to be where the problem happens) it was stuck at "getting info". But when I switched to data it worked.
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Jul 25, 2011
We are facing the problem from the Audio speaker and earpiece not working while calling. I need to removed the battery and put it again so i can used it again for calling. And after few hours aim facing again that problem( audio). My phone 9900 running with the version.
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